Cool Kids Bed Reviews 

27
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I decided to go for a bunk bed to save space in a small room. The delivery wasn't super quick, but tracking updates were accurate. Assembly was a bit tricky, jet once everything was together, the bed... Toon meer

Beoordeeld met 5 van de 5 sterren

Last month i god a house style bed for my child. The customer support team answered my questions quickly and delivery took about the amount of time they had mentioned. The finish is smooth, edges are... Toon meer

Beoordeeld met 5 van de 5 sterren

My kids (ages 6 and 8) are really pleased with their new bunk bed from Cool Toddler Beds. It's sturdy and feels well made, and the assembly process was surprisingly straightforward. It also shipped qu... Toon meer

Beoordeeld met 5 van de 5 sterren

We absolutely love the bunk beds that we received. Finishing the assembly took just 2 hours, as it came with everything required (hardware & screwdrivers too). Inspite of our limited experience we e... Toon meer

Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Slaapkamermeubilair winkel
  4. Meubelwinkel

Geschreven door het bedrijf

Cool Toddler Beds is renowned for delivering a good night's sleep to the US audience! Established in 2016, the collective, strong commitment to outstanding customer care and high product quality helped the company gain the credibility of being a trustworthy company. From Nov 2024, We move the new site: coolkidsbed.com.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

27 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(27)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I bought a triple bunk bed in this…

I bought a triple bunk bed in this store last year, the guard rail and slide are having issues this year, I contacted the support, and after asking me to supply some proof( some pictures), they sent out the replacement accessories without any hassles, impressed!

15 juni 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Well I had high anxiety after reading…

Well I had high anxiety after reading disclaimers on Cool Toddler Beds and noticing that this is a dropshipping company based out of Asia. However I did receive my House Trundle bed very quickly. I was worried fed ex was going to lose the package as well. They have a terrible reputation online. I received my product, with instructions and the hardware. But if there was a problem I'm sure I would have felt differently. Ultimately I feel I got a quality bunkbed for the lowest price on the market.

One negative comment is that It states on their website that they share your personal information unencrypted. I got several scam text messages and phone calls a few days after I ordered the bunkbed. It's bad business practice not to protect customers personal information.

16 mei 2022
Review zonder uitnodiging
Logo Cool Kids Bed

Antwoord van Cool Kids Bed

Hi, Thank you for your trust and honest review!

1. Personal Privacy is very important to everyone, we haven't shared any customers' information by now.
2. Our company is registered in Asia, for our manufacturer is in Asia, and reduce cost.
3. For Shipping, We supply "Signature Service" from June 2022.

Hope you and your family well! Any problem with the bed, please contact us: support@cooltoddlerbeds.com

Beoordeeld met 5 van de 5 sterren

I was sceptical at first if I should…

I was sceptical at first if I should order the bed . However, I have to say that the bed has a better quality than some “well-known” brands and looks really great. Construction was super easy and easy to cope with alone (as a woman) with a lot of skill. Delivery was faster than specified period, was very surprised.

5 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought one bunk bed

I bought one bunk bed, 2 of 3 arrived, one is lost by FedEx, after contacting the support, they reship me the third package, Although a little later, but arrived before Chrismas, It's nice, and the bed is nice too, with instructions, we assembly it easy.

27 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

On my last review they said the issue…

On my last review they said the issue was resolved. It has not been resolved actually I was missing a lot of hardware. They commented I should say contacted me on Facebook messenger and asked me what the problem was and it still has not been resolved. So the trundle part of the bunkbed I bought which was about $900 is still unassembled because I don’t have the hardware to assemble it.

9 augustus 2021
Review zonder uitnodiging
Logo Cool Kids Bed

Antwoord van Cool Kids Bed

Hey, sorry to trouble you, As we talked on Facebook messenger, please write a mail to us with the problem you have, and we will ship the hardware(just like re-ship the package to you before).

Your order date is Apr 7, 2021, and before Apr 6, 2022, please write the email, and we will reship the hardware for free, thank you.

Beoordeeld met 2 van de 5 sterren

I have not yet received the third box…bunk bec

I have not yet received the third box of the bed that I was told would be delivered approximately two weeks ago. I’ve had multiple emails back-and-forth but still have not received the third box. All the boxes look open I’m hoping they’re in good shape when they’re opened this was probably a mistake ordering something like this online

23 april 2021
Logo Cool Kids Bed

Antwoord van Cool Kids Bed

Resolved, Sorry for the delay. FedEx is busy on that days.

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