Contacted Coptrz asking for a replacement copy of a lost GVC. Jay couldn’t have been more helpful and managed to locate and supply a fresh copy of my licence within a few minutes, for a course comple... Toon meer
Bedrijf heeft geantwoord
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Super fast delivery - great communication. Even got an email (from a real person)just after delivery to make sure that the delivery went well. After delivery I had a technical question that they... Toon meer
Bedrijf heeft geantwoord
Practical assessment was cancelled twice due to weather. Was rescheduled quickly and plenty of time was given beforehand when it had been cancelled. Turned up to my flight assessment, and Louis w... Toon meer
Bedrijf heeft geantwoord
Had a minor inconvenience with item not in stock although when ordered was available. However full credit to them sorting my order out and satisfying my order in the end, I would use them again.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Coptrz is the UK’s leading drone solutions provider, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software, and training to ensure customers operate safely, efficiently, and compliantly. Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, Wingtra, and Flyability to supply advanced drones and payloads for industries such as public safety, surveying, inspection, and creative media. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, GVC, and specialist commercial certifications. Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support, and tailored solutions to suit every operator. With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer, and further.
Contactgegevens
3 South Parade, LS1 5QX, Leeds, Verenigd Koninkrijk
- 0330 111 7177
- services@coptrz.com
- coptrz.com
4,8
Uitstekend
372 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Very thorough and attentive training…
Very thorough and attentive training staff. i've already gone back for more courses
13 april 2026
Antwoord van Coptrz
Great to hear you’ve come back for more—that’s the best feedback we can get. Thanks for taking the time to share this, and we’ll make sure the training team keeps delivering at that standard.
The Best 3-day in-person GVC Drone Course
The best 3-day in-person GVC Drone Course in the UK by Coptrz, led by instructor Louis Pollard, provides comprehensive training essential for transitioning to a professional drone pilot. The engaging, hands-on curriculum offers the expertise and confidence needed to master complex regulations and flight requirements. Highly Recommended!!!
31 maart 2026
Antwoord van Coptrz
Thank you for the great feedback and recommendation—it’s really appreciated.
We’re glad the course delivered the level of confidence and support needed, and we’ll be sure to pass your comments on to Louis.
All the best with your next steps, and if you need anything further, we’re always here to help.
GOOD COMMUNICATION
Had a minor inconvenience with item not in stock although when ordered was available. However full credit to them sorting my order out and satisfying my order in the end, I would use them again.
30 maart 2026
Antwoord van Coptrz
Thank you for your feedback—we really appreciate you taking the time to share your experience.
We’re sorry for the initial inconvenience with the stock availability, but we’re pleased we were able to resolve this quickly and get everything sorted for you in the end. It’s great to hear that this left you feeling confident to use us again—that means a lot.
If there’s ever anything we can do to improve your experience further, please don’t hesitate to reach out.
Just completed the GVS drone course…
Just completed the GVS drone course this week with Luke - top instructor. Really knowledgeable, explained everything clearly, and made the whole course easy to follow. Highly recommend 👍
2 april 2026
Review zonder uitnodiging
Antwoord van Coptrz
Great to hear this—thanks for sharing your experience.
We’re really pleased you enjoyed the GVC course and that Luke made such a strong impression. Being knowledgeable is one thing, but delivering it in a clear and easy-to-follow way is exactly what we aim for, so it’s great to see that come through.
Thanks again for the recommendation, and all the best with your flying going forward.
Training was very easy to get involved…
Training was very easy to get involved with and I could do it at a time that suited me. If I needed to go over something again I could just move the video back or read the text so great ways for me to learn.
9 maart 2026
Antwoord van Coptrz
Great to hear the training worked so well for you—thanks for taking the time to share this.
We’re really pleased the flexibility of the course helped you learn in a way that suited you, and that being able to revisit the videos and materials made a difference. That’s exactly what we aim for with our online training—giving you control over how and when you learn, without feeling rushed.
Thanks again for the feedback, and we’re glad you had a positive experience with Coptrz.
GVC Training
Completed my GVC Exam with COPTRZ. The instructor i had on the day was Louis. He made the exam feel very comfortable when conducting this. Was open to questions at the exam and seemed very informed. No complaints.
20 maart 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thank you for taking the time to share your experience.
It’s great to hear that your GVC exam went smoothly and that Louis helped create a comfortable and supportive environment on the day. We place a big emphasis on making sure candidates feel at ease while still maintaining the standards required, so it’s brilliant to know that came across.
We’ll be sure to pass your feedback on to Louis.
Replacement GVC
Contacted Coptrz asking for a replacement copy of a lost GVC. Jay couldn’t have been more helpful and managed to locate and supply a fresh copy of my licence within a few minutes, for a course completed over 2 years ago. The training itself was excellent and the after service equally impressive.
25 maart 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thank you for taking the time to share this feedback.
It’s great to hear that the team was able to quickly locate and provide a replacement copy of the GVC, even after such a long period. Delivering reliable support, both during and after training, is something we place a strong emphasis on.
We’re also really pleased that the training experience met expectations and continues to provide value. Feedback like this reinforces the importance of maintaining high standards across both training and customer support.
If any further assistance is ever needed, the team will always be happy to help.
Staff always very understanding and…
Staff always very understanding and helpful
25 maart 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thnaks for the review!
Great product
Great product, sold at a really competitive price and amazing Super fast delivery. Can't fault customer service.
9 maart 2026
Antwoord van Coptrz
We’re delighted to hear you’re happy with the product, pricing, and super-fast delivery. It’s also fantastic to know our customer service met your expectations.
Thanks again for your support—we look forward to helping you again in the future.
It’s my first time doing a drone course…
It’s my first time doing a drone course so I was initially apprehensive as one us however the the guys here are so helpful so if your stuck or your not sure on a subject there’s a friendly helpful person to assist your questions.
16 maart 2026
Antwoord van Coptrz
Thank you for sharing your experience—we really appreciate it.
It’s completely natural to feel a bit apprehensive when starting something new, so it’s great to hear that the team helped put you at ease. Creating a supportive and approachable learning environment is really important to us, and we’re pleased that came across during your course.
We’re glad you felt comfortable asking questions and getting the support you needed—wishing you all the best on your drone journey, and we hope to see you again soon.
Very useful and insightful and…
Very useful and insightful and inciteful course that has created much conversation in our group. My only criticism is that it was very expensive for a relatively minimal return for what is essentially a charity organisation. I appreciate that the business exists to create profit, but perhaps some consideration to follow up support?
11 maart 2026
Antwoord van Coptrz
Thanks for your review - please let us know what follow up support your require.
Super fast delivery - excellent service
Super fast delivery - great communication.
Even got an email (from a real person)just after delivery to make sure that the delivery went well.
After delivery I had a technical question that they answered with no fuss. Again, I dealt with a real person.
Brilliant experience.
I will be shopping with these guys again.
10 maart 2026
Antwoord van Coptrz
Thank you for such a fantastic review—we really appreciate you taking the time to share your experience.
It’s great to hear that you were happy with the speed of delivery, clear communication, and the personal follow-up after your order arrived. We pride ourselves on keeping things human, so it’s especially good to know that speaking with a real person made a difference.
We’re also glad we could quickly help with your technical question—support doesn’t stop at delivery for us.
From simple curiosity
From simple curiosity, through a hobby, to a full-scale business plan with good people by my side.
Oh, I’ll definitely be coming back to this company for “shopping” more than once ;)
9 maart 2026
Antwoord van Coptrz
Thank you for sharing this—what a great journey to be on!
It’s fantastic to hear how things have progressed from initial curiosity all the way to building a full-scale business, and we’re really pleased to have been part of that along the way.
Emmersive, Comprehensive and Friendly Drone Trainers/Training
Lots of recap sessions after each training module to guarantee the embedding of the concepts being taught. Lots of opportunity to ask questions, non of which was regarded as silly. Luke was a highly knowlegeable, friendly, patient, attentive and very helpful trainer, who I know went above and beyond his remit with one of our number's logistics, picking him up and shuttling him to the practical training/assessment ground. Lunch provided during the training was nice... Joel the assessor was friendly, patient and attentive. I would gladly recommend Coptrz to anyone interested in drone training
3 maart 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thank you for such a detailed and thoughtful review—we really appreciate you taking the time to share your experience.
It’s fantastic to hear that the structure of the course, particularly the recap sessions and open environment for questions, helped support your learning. Creating a space where everyone feels comfortable and confident to engage is something we place a lot of importance on.
We’re especially pleased to hear your feedback about Luke and Joel. Luke’s commitment to going above and beyond, both in training delivery and supporting learners outside of the classroom, is exactly what we strive for, and it’s great to see that recognised. Likewise, it’s brilliant to know that Joel made the assessment experience positive and supportive.
We’re also glad you enjoyed the catering—always an important part of the day!
Course booking options help.
Tom Gibbings and Jay Jones of COPTRZ have gone over and above to help me book the correct course and getting it all sorted.
9 maart 2026
Antwoord van Coptrz
We’re delighted to hear that Tom Gibbings and Jay Jones went above and beyond to support you in booking the right course and getting everything organised smoothly. Providing clear guidance and a seamless experience is exactly what we aim for.
Great customer service
Very grateful to Coptrz and Tom Bailey in particular for speedily facilitating the repair of my drone. I was back flying in little under a week and Tom kindly navigated the repair through the manufacturer’s insurance cover.
Many Thanks. Highly recommended!
13 maart 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thank you very much for your kind words and for taking the time to share your experience.
We’re delighted to hear that Tom was able to support you through the repair process and get you back up and flying so quickly.
Warranty Repair
Dealing with Tom at Coptrz has been an absolute pleasure. We have received outstanding support and prompt resolution to our technical repair issue. Thanks Coptrz!
13 maart 2026
Review zonder uitnodiging
Antwoord van Coptrz
We’re really pleased to hear about your positive experience—thank you for taking the time to share this feedback.
It’s great to know that Tom was able to provide outstanding support and resolve your repair issue promptly. Delivering efficient, high-quality service is exactly what we strive for, so this is fantastic to hear.
Remote support
Big thanks to Tom Barnes for his remote support.
2 maart 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thanks for the review!
Louis was epic
Louis was a great GVC practical examiner. Expectations were set well, gave clear instructions, made you feel at ease, and was skilled at giving feedback. Thanks again Louis!
19 februari 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thank you for the fantastic feedback.
It’s great to hear that Louis delivered such a positive GVC practical assessment experience. Setting clear expectations, providing concise instructions, and creating a calm environment are all key parts of how we aim to run our assessments, so it’s brilliant to know that came across on the day.
We’ll be sure to pass your kind words on to Louis — he’ll really appreciate it.
Thanks again for choosing us for your GVC, and we wish you continued success in your flying.
Practical assessment
Practical assessment was cancelled twice due to weather. Was rescheduled quickly and plenty of time was given beforehand when it had been cancelled.
Turned up to my flight assessment, and Louis was very informative as to what was planned. There was no rushing and was put at ease very quickly as had been a bit nervous before arriving.
After flight assessment was complete Louis went through everything with me, very easy to speak to.
19 februari 2026
Review zonder uitnodiging
Antwoord van Coptrz
Thank you for taking the time to leave such a thoughtful review.
We really appreciate your understanding regarding the weather-related cancellations. Safety is always our priority, so while postponements are never ideal, we’re pleased we were able to reschedule your practical assessment quickly and provide plenty of notice.
It’s fantastic to hear that Louis made you feel at ease and clearly explained the plan for the day. Nerves before a flight assessment are completely normal, so creating a calm, supportive environment is something we place great importance on. We’re also glad you found the debrief helpful and easy to follow.
Congratulations again on completing your flight assessment, and thank you for choosing us for your training. We wish you every success with your future flying!
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