Banner for Coptrz

Coptrz Reviews 

455
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The COPTRZ A2 CoC Course is an excellent online course and is aimed at the right level. In general I would recommend the course to anyone looking to gain their A2 CoC. However, my concern centres arou... Toon meer

Beoordeeld met 5 van de 5 sterren

I was in the market for a replacement thermal drone for my aging 210V2; so sought the advice of Jamie and Jack at COPTRZ the drone experts They both gave me good sound advice and navigated me thr... Toon meer

Beoordeeld met 5 van de 5 sterren

Great training experience, I did my RPC-L1 and can highly recommend Coptrz. Louis was a great trainer and I really enjoyed the practical flying, Louis covered everything I needed for my assessment an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I completed my GVC to RPC-L1 conversion with Louis and Luke yesterday. This was a great course run by two very knowledgable and experienced trainers. Highly recommended. Thanks guys!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vliegschool
  2. ook in
  3. Camerawinkel
  4. Elektronicawinkel
  5. Onderwijscentrum
  6. Onderwijsinstelling
  7. Trainingsschool

Over Coptrz

Geschreven door het bedrijf

Coptrz has become the UK's leading drone solutions provider since being founded back in 2016, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software and training to ensure customers operate safely, efficiently and compliantly.

Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, FreeFly, Emesent and Flyability to supply advanced technology solutions for a wide array of industries such as public safety, surveying, inspection and security. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, RPC-L1, GVC and specialist commercial certifications.

Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support and tailored solutions to suit every operator.

With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer and further.

Shop Now

Coptrz

Geschreven door het bedrijf

Commercial Drone Experts
We have a longstanding commitment to providing outstanding service to our customers, we aim to achieve 100% satisfaction for all customers.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

455 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(455)

156 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

GVC Drone Course

I attended the GVC at the Hook location. The venue was very nice and comfortable and the lunch provided was really tasty.
The course itself was very well structured, incredibly informative and was delivered by professional and knowledgeable staff. Our trainer, Louis, was approachable and patient and his excellent tuition ensured everyone on the course passed the theory exam. I would highly recommend COPTRZ for drone training and will be using them again in the future.

20 januari 2026
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for such a fantastic review. We’re really pleased to hear you enjoyed the GVC course at our Hook location and that the venue, catering, and overall experience met your expectations. It’s great to know the course structure and delivery were valuable, and we’ll be sure to pass your kind feedback on to Louis — approachability and high-quality instruction are exactly what we aim for. Congratulations on passing the theory exam, and we look forward to supporting you again with your future drone training.

Beoordeeld met 5 van de 5 sterren

accurate and prompt advice and support from all at Coptrz!!!

I continue to have the most detailed, accurate and prompt advice and support from all at Coptrz!!! Particularly, Niamh, Jay and Sam have been incredibly supportive and always there when I have a quick question. Recently, I have been undertaking the A2 CofC course to update our qualifications. And the experience has been second to none.

14 januari 2026
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you so much for the kind review. It’s great to hear that the support from the Coptrz team has been helpful and easy to access whenever questions come up.

Niamh, Jay and Sam will be delighted to know their support has made such a positive impact.

It’s also fantastic to hear that the A2 CofC course has been such a positive experience. Thanks again for taking the time to share this feedback and for choosing Coptrz.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish, primarily by Tom. Great communications throughout the repair process, from the drone being received, repair type and cost, completion of repair, and tracking for delivery back to home address.
Tom and the guys are clearly very professional and efficient. Thoroughly recommended.

19 januari 2026
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for the great review and recommendation. It’s really good to hear that the repair process was clear and well communicated from start to finish.

Tom will be pleased to know his updates and attention throughout the repair made the experience a positive one, and the wider team will appreciate the recognition as well. Thanks again for taking the time to share this feedback and for choosing Coptrz.

Beoordeeld met 5 van de 5 sterren

Drone pilot training

I just successfully attended the RPC level 1 course at Coptrz. The training staff Luke and Louis were very friendly and more importantly very knowledgeable about the subject matter. The course included 2 hours of excellent flight instruction given by Louis where all the manoeuvres to pass the flight test were given.

13 januari 2026
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for taking the time to leave such a positive review. It’s great to hear that the RPC Level 1 course was a success and that the training was both welcoming and informative.

Luke and Louis will be really pleased to know their knowledge and approach made the experience a strong one, and it’s especially good to hear the flight instruction helped build confidence in the manoeuvres needed for the flight test. Thanks again for choosing Coptrz and best of luck with future flying.

Beoordeeld met 5 van de 5 sterren

Overall 10/10

All staff and trainers (we had Luke and Louis) were super approachable and helpful throughout the course delivery. The PowerPoint had mixed media which helps to keep you hooked in. You were able to ask about your own way that you use drones in your industry and they would be able to answer/help taper our qualification to our intended purposes.

13 januari 2026
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for the excellent feedback. It’s great to hear that the course felt approachable and engaging throughout.

Luke and Louis will be really pleased to know their support and industry insight helped tailor the training to real-world use cases. Designing the course to be interactive, relevant, and applicable across different industries is a key focus, so it’s brilliant to hear the mixed media and open discussions added real value.

Thanks again for choosing Coptrz and for taking the time to share this review.

Beoordeeld met 5 van de 5 sterren

Professional and knowledgeable

I signed up to do the A2C Certificate of Compency course. The video training sessions are well paced and full of additional knowledge one only picks up when in a classroom environment. It’s great!
All the materials are provided to successfully complete the course so I look forward to getting my certificate soon.

5 januari 2026
Logo Coptrz

Antwoord van Coptrz

Thank you for the great feedback. It’s really good to hear that the A2 Certificate of Competency course content has been clear, well paced, and adds the kind of insight normally gained in a classroom setting.

Providing everything needed to complete the course with confidence is exactly the aim, so it’s fantastic to hear the materials have been helpful. Best of luck with the final stages of the course, and looking forward to celebrating the certificate being achieved soon.

Beoordeeld met 5 van de 5 sterren

Thoroughly recommend

Easy to set up and login to account. I have done 2 modules so far and they are informative and easy to follow with clear explanations.

31 december 2025
Logo Coptrz

Antwoord van Coptrz

Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Jamie Cording has been excellent

Jamie Cording has been excellent, he kept in touch as I decided what courses to do. He was extremely informative and he made the entire process very simple.

7 januari 2026
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for the great feedback. We’re really pleased to hear that Jamie provided clear, informative guidance and kept you well supported while you were deciding which courses were right for you. Making the process straightforward and accessible is exactly what we aim for, so it’s great to know that came across. We’ll be sure to pass your comments on to Jamie.

Beoordeeld met 4 van de 5 sterren

I recently completed the A2 C of C…

I recently completed the A2 C of C drone qualification through Coptrz. My experience was a tale of two halves: excellent five star educational content paired with a highly frustrating and technically flawed examination process.
The strongest part of the Coptrz offering is undoubtedly the course structure. The transition from a hobbyist to a certified A2 pilot can feel daunting, but the curriculum was laid out logically.
• Content Quality: The modules were comprehensive, covering meteorology, UAS flight performance, and technical/operational risk mitigations in great detail.
• Clarity: Even the more complex legal requirements were broken down into digestible segments, making it easy to retain the information.
• Pacing: The flow of the digital learning platform felt natural, allowing for a steady progression from basic safety to advanced technical knowledge.
While the teaching was top-tier, the proctoring of the exam was very poor. This is an area where the proctors clearly need more training in the technical side of PC configuration.
My experience involved a revolving door of three different proctors, which led to several avoidable issues:
• Proctor 1: After taking remote control of my PC to "test" the equipment, they actually caused a microphone issue that wasn't there previously as verified by the proctor then needed to handed over to their tech people
• Proctor 2: While attempting to close down "system tray" apps, they left one partially closed. Instead of resolving this simple oversight, they handed my session over to their tech people.
• The Resolution: When the tech support finally stepped in, the "fix" was as simple as clicking the close button on the app the previous proctor had failed to exit properly.
It was incredibly frustrating to have my exam delayed, in total by one hour!! and my equipment disrupted by proctors who lacked very basic troubleshooting skills. For a high-stakes exam, you expect the logistics to be seamless, not a source of additional stress.
Coptrz provides an excellent foundation for drone pilots through their well-designed syllabus. You will certainly walk away feeling more competent and informed about drone regulations.
However, the exam phase is a weak link. Until the proctors receive better training on how to correctly set up and troubleshoot a candidate's PC, in my case caused by the proctors themselves! the certification process remains a hurdle of technical incompetence rather than a test of pilot knowledge.
Pros:
• High-quality, logical course structure.
• Highly informative modules.
Cons:
• Unskilled proctoring and poor technical support.
• Unnecessary delays due to basic PC configuration errors caused by the proctors.

Rating for Coptrz is five, reduced to four overall because of the proctoring aspect.

24 december 2025
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you found the A2 CofC course content, structure, and pacing to be of a high standard and that the training supported your progression to certification effectively.

We’re sorry to hear that the examination process did not run as smoothly as expected. While exam proctoring is provided by an external partner, we recognise how important this stage is and will be sharing your feedback with them to help improve the experience for future candidates. Thank you again for highlighting this and for choosing Coptrz for your training.

Beoordeeld met 5 van de 5 sterren

I've always had a great experience when…

I've always had a great experience when dealing with Coptrz. The team are polite, approachable and knowledgeable. Nothing is to much trouble. Tom, Niamh, James and the rest of the team have helped me so much over the years I cant thank them enough for that

21 december 2025
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you very much for taking the time to share such kind feedback. We’re really pleased to hear you’ve consistently had a great experience with Coptrz. I’ll be sure to pass your comments on to Tom, Niamh, James and the wider team — they’ll be delighted to hear this. We truly appreciate your continued support over the years and look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service and quick…

Fantastic customer service and quick delivery

11 december 2025
Logo Coptrz

Antwoord van Coptrz

Thank you for the great feedback! We’re really pleased to hear you were happy with the customer service and quick delivery. We appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent training course (GVC) with…

Excellent training course (GVC) with fantastic delivery from Lewis and Luke

17 december 2025
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for the fantastic feedback. We’re really pleased to hear you enjoyed the GVC course and that Lewis and Luke delivered a great experience. I’ll be sure to pass your comments on to them. Best of luck with your future operations, and we look forward to supporting you again.

Beoordeeld met 4 van de 5 sterren

Slow delivery of Care Refresh Plan

Shipping the drone went great and fast. Emailing me the DJI Care plan code was very slow and would have been missed unless I had actively requested it.

The slow delivery of the code resulted in a tedious process to get DJI to verify the drone before accepting the code and the Care plan. This is because the code must be entered within 48 hours of the drone being activated.

The code should have been sent when the product was posted away.

28 november 2025
Logo Coptrz

Antwoord van Coptrz

Thank you for taking the time to share this detailed feedback — we really appreciate it.

We’re pleased to hear the drone shipment itself was fast and smooth, but we’re sorry for the delay in sending the DJI Care code and the frustration this caused. You’re absolutely right that the 48-hour activation window is critical, and the delay led to unnecessary extra steps with DJI verification, which is not the experience we aim to deliver.

Your comments have been taken on board, and we agree that Care plan codes should be issued at the point of dispatch to avoid exactly this situation. We’re already reviewing our internal process to ensure this is handled more consistently going forward.

Thank you again for the honest feedback — it helps us improve, and we’re sorry for the inconvenience caused on this occasion.

Beoordeeld met 5 van de 5 sterren

Bailey Armitage was very fast &…

Bailey Armitage was very fast & efficient when I asked for a copy invoice to be provided.

Thank You

Colette Barry

12 december 2025
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you very much for your kind feedback, Colette. We’re really pleased to hear that Bailey Armitage was able to provide the copy invoice quickly and efficiently. We’ll be sure to pass your thanks on to Bailey and appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren
Logo Coptrz

Antwoord van Coptrz

Thank you for the feedback! We’re glad to hear it was easy to get exactly what you needed. We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

I am a commercial drone operator.

I am a commercial drone operator.
I had (what I thought) a technical issue with my Matrice 4E Enterprise.
Following an email Tom from Coptrz called me and within 2 minutes talked me through both my issues.

I can't underestimate the value of having that type of expertise only a phonecall away and setting your mind at rest.

8 december 2025
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for sharing this feedback. It’s great to hear that Tom was able to quickly diagnose the situation and provide the guidance needed to get everything back on track. Having expert support available when it matters most is something the team takes great pride in delivering.

Thank you again for the review and for choosing Coptrz for your operations.

Beoordeeld met 1 van de 5 sterren

Course title is misleading

I purchased the “Mastering the Mavic 3M” course expecting operational training on the drone, including controller setup and mission planning. The course contains none of this and is mostly basic multispectral theory. I stopped as soon as I saw that and asked for a refund, but customer service refused even though the content doesn’t match the title. Course feels misrepresented and support wasn’t helpful.

Update:
In their response they claimed I “fully completed” the course, which isn’t true. I stopped very early once I realized it didn’t include any of the operational training the title implies. That was the entire reason I purchased it.

I also noticed they offered help with the controller publicly here, but that wasn’t offered at all when I reached out privately asking for support, which is a bit odd.

Posting this so others have an accurate view of my experience.

18 november 2025
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for taking the time to share your feedback, and I’m genuinely sorry to hear that the course didn’t meet your expectations.

We always aim to ensure our course titles and descriptions reflect the learning outcomes accurately, and your comments will be reviewed internally so we can continue improving both the clarity and the quality of our training content.

I can also see that you raised a request for a refund. However, as outlined in our Terms & Conditions, once a course has been fully completed, we’re unfortunately unable to offer a refund. I appreciate this may not be the outcome you were hoping for, but we do have to follow the policy consistently for all learners.

That said, we’d still really like to support you in getting the value you expected. If there are specific areas of operational use, controller setup, or workflow planning you’d like further guidance on, our team would be more than happy to point you towards additional resources or answer any questions you still have.

Beoordeeld met 5 van de 5 sterren

Jamie Wildin always manages to impress…

Jamie Wildin always manages to impress with his professionalism and can do attitude.

There’s no problem I seem to throw Jamie’s way he can’t manage and always accommodates with a workable solution to prevent my projects failing.

Thanks Jamie & the Coptrz team!

4 december 2025
Review zonder uitnodiging
Logo Coptrz

Antwoord van Coptrz

Thank you for taking the time to share this feedback. The kind words about Jamie’s professionalism and can-do attitude are greatly appreciated. It’s fantastic to hear that challenges are consistently met with workable solutions that help keep projects on track.

The Coptrz team values the trust placed in its support, and this feedback reinforces the commitment to delivering reliable, solution-focused service.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer