I love my bag from Cordaé NY she definitely a show stopper I wish I could have gotten my orange bag also I’m just really disappointed that I can’t find a website for you guys anymore, what happened?
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Proud repeat customer here! I must admit, when purchasing, I do take into account the longer shipping time (from China) because the latest has been 28 days. However, I don't fret AT ALL because the qu... Toon meer
Bedrijf heeft geantwoord
First and foremost, The bags!!! Each perfectly chosen bag is perfect. At this point I can carry a different one for over a month and not repeat. I don't see it stopping soon. The compliments receive... Toon meer
Bedrijf heeft geantwoord
This is my first time buying from this website cause I heard good things about it. I made two orders with two different cards and both purchases were confirmed and paid and now I’ve got an email telli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Elevate your style effortlessly with Cordaé. We are much more than a luxury handbag brand; we are a symbol of empowerment, sophistication, and conscious living. We also aim to inspire women to embrace their individuality with grace and confidence, knowing that a Cordaé handbag is more than just an accessory - it's a statement, a legacy, and a celebration of the extraordinary in every woman. Inspired by 1940s Women of New York In the 1940s, New York women embraced a sophisticated and elegant fashion style that reflected the era's resilience and refinement despite the challenges of World War II. The fashion landscape was marked by a departure from the excesses of the previous decades, with a focus on practicality and understated glamour. We are Cordaé. Bringing our customers luxury designer-quality handbags without the luxury price-tag. Shop with us today.
Contactgegevens
Verenigde Staten
- (877) 372-1929
- info@cordaeny.com
- cordaeny.com
4,3
Uitstekend
247 reviews
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This company promised 6-12 day shipping…
This company promised 6-12 day shipping and quality handbags but what I received were DUDS that smelled like terrible chemicals. I have Spent an entire month waiting for an order I placed on September 8th. It finally showed up today and the product does not match the description photos, nor did it meet the promised shipping times.
DO NOT BUY FROM THIS COMPANY. They are TERRIBLE.
My name is Jess, they know exactly who I am because I have, and will continue to raise hell on their malpractice.
7 oktober 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hi Jess.
I am sorry to hear about this experience.
I understand your concern regarding the shipping time however, we do not have much control over what happens once an order is shipped out. Once it leaves our fulfillment center, it’s the shipping company’s responsibility to ensure speedy delivery.
Regarding the industrial smell, it is normal for the bag to have some smell as the bag was produced a week before the product was posted on our store website.
The smell will go away and we suggest putting baking soda in a zip lock and keeping it open inside the bag to speed up the process of removing the smell.
Aside from placing baking soda on the bag, we also suggest air drying the bag for a few days.
Again, thank you for the feedback and we had this also forwarded to the production team so they can check how they can reduce the smell for the next production.
For your concern for the purse not matching the description photos kindly provide our customer support team of their requested photos for further review.
The team will be waiting for the photos for further action.
Thank you!
Cordae NY.
Excellent choices I’ve made
Excellent choices I’ve made. Haven’t regretted it. Packaged well. No water was able to penetrate.
3 juli 2023
Antwoord van Cordaé NY
Hi Jenniemae,
Thank you so much for taking the time to leave us a positive review!
I'm glad to know that you were satisfied with your purse and we hope that you'll continue to enjoy our products.
Thanks again!
Cordae NY.
Perfect Perfection 🌹
I've made many purchases and each and every one has been with the Highest Quality
Pls be advised this review is not in reference to the latest drop but for every purchase before....
28 juni 2023
Antwoord van Cordaé NY
Hello MizzK,
Thank you for taking the time to leave us a positive review and thank you for being a valued customer of Cordae NY.
We're always happy to hear that our customers are satisfied with our products and this motivates us to work harder on providing everyone with the best quality items.
Thank you so much!
Cordae NY.
Never received item.
Never received item reached out to company to try and figure out they where not helpful and did not care.
28 juni 2023
Antwoord van Cordaé NY
Hi Kristin,
I am sorry to hear about this experience.
I would like to clarify that we have sent your packaga according to the shipping address provided when the order was made.
We have provided you with the USPS tracking number and link confirming the delivery and recommended that you contact USPS or your local post office to check the package. We also gave a recommendation to ask someone near the vicinity if they have received the package on your behalf.
After it, we have not heard back if you were able to perform our recommended fix to locate the sent package.
Should you need further assistance, please do not hesitate to ge in touch with our customer service team and they'll be more than happy to assist.
Thank you for your support.
Cordae NY.
I have five bags and clutches
I have five bags and clutches. Beautiful and high-quality! Great customer service.
28 juni 2023
Antwoord van Cordaé NY
Hi Crista,
Thank you for taking the time to leave us a review!
We're very grateful to hear that you love your purse and we hope you'll continue to enjoy our products.
We look forward to serving you again. Thanks again.
Cordae NY.
NEVER RECEIVED A BAG THAT I ORDERD
I ORDED 2 OF THE SAME BAG IN APRIL/MAY, I RECEIVED ONE BAG ABOUT A MONTH AGO. I DID GET AN EMAIL TELLING ME THAT THE BAGS WAS LOST BUT THEY WERE RECENDING THEM. WELL IT IS NOW SEPTEMBER AND I STILL HAVEN'T THE 2ND BAG BUT WAS CHARGED FOR IT. I ASKED FOR A REFUND BUT WAS TOLD TO SEND THEM A PICTURE OF WHAT I DID GET. SEND A PICTURE FOR WHAT? WHAT WILL IT PROVE, I HAVE BOUGHT PLENTY OF BAGS FROM CORDAE AND NEVER ONCE COMPLAINED ABOUT ANYTHING. I WILL NEVER PURCHASE ANOTHER BAG AGAIN, I DID NOT RECEIVE MY 2ND BAG AND THAT'S THE BOTTOM LINE. EITHER SEND ME MY BAG OR REFUND MY MONEY.
19 juni 2023
Antwoord van Cordaé NY
Dear Anita,
Thanks for your time leaving us a review and I am sorry to hear about this experience.
I checked our system and can see that we have already completed a reshipment for your Pompeii Saddle purses since our team received an update from our partnered shipping company that the original package shipped was unfortunately lost in transit.
The reshipment tracking number also shows that the package was delivered to the shipping address we received when the order was made.
Please email us at info@cordaeny.com and our customer support team will be more than happy to assist you with your concern.
Cordae NY.
Excellent customer service
Excellent customer service, high quality products that never disappoint! I love the Cordae NY team!!!
28 mei 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello Bella,
Thank you for taking the time to leave us a positive review and thank you for being a valued customer of Cordae NY. We take pleasure in providing great quality bags at reasonable prices.
Thanks again!
Cordae NY.
Cordaé is amazing!
Cordaé is amazing!. First, their prices are extremely affordable compared to other similar services in the market. Second, their customer service is exceptional - they were prompt, polite, and helpful. Last, the quality of their bags surpassed my expectations. Overall, I highly recommend Cordaé!
17 augustus 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello Renee,
Thank you so much for taking the time to leave us a positive review!
I'm glad to hear that our customer service team provided you with excellent service and that you love our products. We hope you'll continue to enjoy our products and we look forward to serving you again. Thank you so much!
Cordae NY.
Terrible experience, customers service not helpful
This is my first time buying from this website cause I heard good things about it. I made two orders with two different cards and both purchases were confirmed and paid and now I’ve got an email telling me that they got canceled for “unforeseen circumstances” and that it hasn’t been refunded yet which I don’t understand because both orders has been approved by my bank. I want a refund cause I feel this is a scam.
18 augustus 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello Nayely,
Thanks for your review and I'm sorry to hear that your orders were cancelled.
I checked and it shows that your orders were canceled and reimbursed after our system identified fraudulent behavior on the transactions.
The cancellation details were sent to your email and the refund amounts will be credited back to the original method of payment within 5-7 business days depending on your card issuer's processing speed.
We again apologize for the inconvenience caused.
Generosity and Cordae
Cordae is such a generous establishment. I love being able to shop for luxury bags on a budget! This is one of the most responsive and kind communities I’ve been in. To whomever reads, I hope you’re having a good day & Thank you Cordae NY for all you do and keep up that excellent generosity. xoxo
16 augustus 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hi MitzuShitzu,
I'm doing good and I hope it's the same for you!
Thank you for taking the time to leave us a positive review.
It's our plesure to provide quality products with very affordable price. We hope that you continue to enjoy our products and we look forward to serving you again.
Cordae NY.
The bags are really good quality for…
The bags are really good quality for the price and they are really good dupes! Love my royal blue New Yorker!!
16 augustus 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hi Jimmy,
We are so grateful for your 5-star review.
Thanks for letting us know that you love your purse. It is one of our top priority to provide customers with good quality purse at a very affordable price. Thanks again!
Cordae NY.
Love Cordae!
I love the Cordae community! It’s so fun to be a part of 😊 The bags are gorgeous and shipping isn’t bad considering! I love the option to purchase other items at checkout too!
15 augustus 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hi Tiffany,
We are so grateful for your 5-star review.
I'm happy to know that you are part of our Discord family and that you enjoy interacting with everyone. Thanks for also letting us know that you love your purses and this feedbacks gives us motivation to continue producing good quality items. Thanks again!
Cordae NY.
My experience with Cordaé…
I bought multiple bags from Cordaé NY and they all came on time and in good condition.
15 augustus 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hi Mydear,
Thank you so much for taking the time to leave us a 5 star rating.
Thank you for being a valued customer of Cordae NY and I'm happy to know that you have made multiple purchases with us. We hope you'll continue to enjoy our products and we look forward to serving you again. Thanks again.
Cordae NY.
Best quality around
Love the bags so much! Amazing quality I have always been a high end bag junkie and these are superior! Thank you Cordaeny!
7 juli 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hi Chelsea,
Thank you for taking the time to leave us a review!
Glad to know that you love your purses. We take pleasure in providing great quality bags at reasonable prices. We appreciate your thoughts.
Cordae NY.
Just received my beautiful bag
Just received my beautiful bag. I can’t wait for the next drop to see what I’ll be carrying next!
15 augustus 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hi Liz,
Thank you for taking the time to leave us a positive review.
I'm glad to know that yu love your purse and that you're excited on our next collection. We hope that you continue enoying our products. Thanks again.
Cordae NY.
This guys are not serious at all
This guys are not serious at all, when buy one item from them the will charge you for two when they have your bank information. Also the won’t let you even do a return ant their stuffs are not as you see it in the picture. It a fake , the bags are fake is not as it is in the picture.you even don’t know where or how to return thier items because it fake that’s why they couldn’t let you do it.
My experience with them is horrible.
28 juli 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello Salematou,
Thanks for leaving a review and we're sorry to hear that you are not happy with your purchase.
We can assure you that we do not have access to customer's bank information. A payment will only be finalised once the customer approves the transaction.
Our products are our pride and we made sure that they are made with good-quality materials.
I checked your order and it shows that the request to remove a purse was received when the order is already being processed. Please understand that all our orders are sent directly to our shipping partners who process orders as soon as they receive them and we are charged right away hence, we can no longer cancel. This policy is available in our store website for all our customers so it can be read first before placing an order.
Also, the New York purse on your order is part of our fast-moving items available in our warehouse in the US hence, shipment is arranged almost immediately.
We are always happy to work with customers to find resolution whenever there is an issue with the received item.
Please email us at info@cordaeny.com if there is anny issue with the received New York purse so we can work together on this, Thanks!
Beautiful quality reversible belt. Excellent purchase
I ordered a reversible belt and the quality is excellent. It fit perfectly and came in the shipping time frame indicated.
23 juni 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello LeighAnn,
Thank you so much for your positive review!
Thanks for letting us know that the belt fits perfectly and that it arrives within our delivery timeframe.
We look forward to serving you again. Thanks again.
Cordae NY.
Impeccable service and beautiful bags.
I ordered a lovely tote bag and was very pleased with the extraordinary quality and beautiful colors. Any time I have reached out to the company they are always completely helpful and gracious.
3 juni 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello Eva.
Thank you for taking the time to leave us a review!
We're happy to hear that you love our product and that our customer service team was able to assist whenever you reached out.
We are very grateful for your feedback.
Cordae NY.
They are amazing
They are amazing, I've never had an issue with their products, good quality, receives them relatively quickly, customer service responds effectively
14 juli 2023
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello Lamona,
Thank you for taking the time to leave us a positive review and thank you for being a valued customer of Cordae NY.
We take pleasure in providing great quality bags at reasonable prices.
Thanks again for your valuable time.
Cordae NY.
I have bought purple Hermes bag !
I have bought purple Hermes bag . It’s so cute and pretty I’m happy with it . I wish I’m one of the luckiest to win a free bag . Thank you so much ! More power 🫰🏼🩷
24 september 2022
Review zonder uitnodiging
Antwoord van Cordaé NY
Hello Liz,
Thanks for sharing your review with us.
We're very grateful to hear that you love your purse.
Thanks for joining the competition and we also wish you good luck.
Thanks again and we hope you'll continue to enjoy our products and we look forward to serving you again.
Cordae NY.
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