The scratch star and spray have really helped me. I am in my 90th year and have had a bad 8 months with birch pollen allergy, food intolerances and a resulting itchy spreading rash. I have tak... Toon meer
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Hmmm, I am very torn here (no pun intended). It is a good quality product, and I don't want to take away from that, but I would say only effective for mild to moderate itching. For severe itching like... Toon meer
I had some problems with my delivery and Cosi Care couldn't have been more helpful. They kept me really well informed and sent replacements as soon as they could using a different delivery firm. I... Toon meer
Products itself were disappointing. Left my eczema family quite frustrated. Feels nothing like fingernails as claimed. Just metal rounded fat bumps rubbing, not scratching. Infact one of the devices l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmeticabranche
- Cosmeticawinkel
- Gezondheids- en schoonheidsartikelen winkel
- Medische apparatuur leverancier
- Medische groep
Geschreven door het bedrijf
Cosi Care is the words first to create safe scratching medical devices for itchy skin. A family business that started after the founder, Lauren, watched her little brother Rhys live with chronic eczema for over 20 years. The devices combine cold, massage and distraction from the mind and hands, to offer relief without the damage of scratching with fingernails. Less cuts, infections and scarring, with relief that works!
Contactgegevens
Verenigd Koninkrijk
- cosi-care.com
4,1
Goed
151 reviews
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They blocked me on TikTok…
They blocked me on TikTok when asked why so cheap on Temu ckaommed theirs were made themselves didn't like it when I said supplied by other companies and put together in Beverley where I live total scam.
30 augustus 2025
Review zonder uitnodiging
Antwoord van cosi-care.com
Hi MGT,
Thanks for sharing your thoughts. We’re not entirely sure we understand the details of your review, but we do want to reassure you (and others reading) about who we are and what we do.
We couldn’t find an order number under your information — but if you could share this with us, we’d be happy to look into it and support you further. Just to clarify, our products are not made or sold on Temu. Every Cosi Care product is designed in London and manufactured from scratch using safe, high-quality materials tested for skin contact.
We’re proud to be MHRA registered and committed to creating original medical device–standard products that support people with itchy skin and eczema. If you’d like to discuss this further, please reach out to us directly at info@cosi-care.com.
Warm wishes,
Cosi Customer Care Team
A Game-Changer for Dry, Itchy Skin Relief.
I use the Cosi Care Scratch Star daily, and I genuinely don’t know how I managed without it. As someone who suffers with dry and itchy skin, the constant itchiness can be both frustrating and exhausting, especially when scratching risks damaging the skin further. This clever little device has completely changed that.
The design is thoughtful, the quality is excellent, and it’s become a staple in my self-care routine. Whether I’m winding down in the evening or just need quick relief during the day, I always keep it within reach.
30 augustus 2025
Great service
Great service, would recommend!
I decided to buy the scratch star having suffered with psoriasis, I have actually found it more useful for my LB who often gets irritating heat rash.
I was also fortunate to win the puffer ball on an insta giveaway, this is useful for the psoriasis on my scalp.
16 maart 2025
Review zonder uitnodiging
Amazing product
Bought the roller and thankfully took it on holiday! caught a little bit too much sun on the first day, but wow the roller really saved me and helped the sunburn
I use the roller under my eyes and on my face. Love this product! Whoever made this product deserves an award. thank you
21 augustus 2025
Review zonder uitnodiging
Genuinely can’t believe how useful this…
Genuinely can’t believe how useful this tool is. I have eczema behind my elbows and on my legs, I used to scratch so bad it would leave cuts and bruises all over my body. After a week of using it I can’t believe how my skin had healed and calmed down.
13 augustus 2025
Do not accept returns once opened
Do not accept returns once opened. No scratching sensation what so ever even with the rough ball. Stick to a hairbrush this is a scam
14 augustus 2025
Review zonder uitnodiging
Antwoord van cosi-care.com
Hi Charlie,
We’re really sorry to hear you felt disappointed with the product. We did try to reach out via email to help resolve this, but unfortunately didn’t hear back from you. We’d still love the chance to support you further, so please feel free to get in touch at info@cosi-care.com.
Just to clarify for you and others reading — the Bumpy Ball is designed specifically for smaller areas such as fingers and hands. For larger areas like arms, legs, back or chest, our Scratch Star is the more suitable option, as each tool is created for a different scratching sensation.
We can also reassure you about quality: all Cosi Care products are designed in London and built from scratch to medical device standards. They’re made with aluminium finished in a custom biocompatible coating and FDA-grade silicone, thoroughly tested for skin safety. As we are MHRA registered, quality and safety are extremely important to us.
For hygiene and safety reasons, we can only accept returns on unopened products, which is why our policy is clear on this. That said, we’d really love to understand more about how you used the product so we can offer tips and ensure you’re getting the best results. We’re always happy to help and support in any way we can.
Warm wishes,
Cosi Customer Care Team
Unfortunately didn't work - No refunds
Bought the scratch star but did nothing for my eczema. It didn't feel like scratching unfortunately, so the product didn't work. I should have checked before but their refund policy specifies that you're not allowed to open the box. So there is no way to try it and return if it doesn't work, which makes sense as it doesn't. Just holding it was enough to realise £55 is an absurd price for "medical grade" plastic and metal. Would have been worth it if it worked though. Wouldn't recommend.
4 juli 2025
Review zonder uitnodiging
Antwoord van cosi-care.com
Hi CCampbell,
Thank you for your feedback — we’re really sorry the Scratch Star didn’t feel right for you. Everyone’s eczema journey is different, and we’d love to learn a little more about how and where you used it so we can share some tips that might help.
The Scratch Star is designed for larger areas like arms, legs, hands, chest and back, and works best with a moisturiser so it glides smoothly while still giving that fingernail-like relief.
Just to reassure you on quality — it’s made from aluminium with a custom biocompatible finish and FDA-grade silicone, both tested for skin safety and chosen to be durable, safe and clean. As we’re MHRA registered, material choice and safety are really important to us.
If you’d like to chat more, please drop us a message at info@cosi-care.com. For hygiene reasons we can only take back unopened products, but we’ll always do our best to support you.
Warm wishes,
Cosi Customer Care Team
Excellent and thoughtful customer care…
Excellent and thoughtful customer care with a strong emphasis on what is right for each individual eczema sufferer.
21 november 2024
Review zonder uitnodiging
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