Cosmetic College Reviews 

I have just completed my training with Charlotte at the Cosmetic College, and she is exceptional! Her knowledge, kindness, and expertise is next level! I am already booking onto my next one! Thank you Charlotte for giving me so much confidence 🤍

Great tutor, lovely location. Felt I learned a lot and had great support from Barbra and the girls I met.

Charlotte was a great, calming hand during the fast paced level 5/6

Do not train with this company! I recently purchased an online fat dissolver course and could not access my online account to commence the training. Communication was poor and I kept being fobbed off when the problem was from their side and no one wanted to help me. I repeatedly asked for a refund because I could not access the content and therefore did not receive the service I paid for, which they constantly ignored so I’ve had to take the long route of requesting a chargeback from my bank which can take up to 12 weeks to authorise, all because customer service don’t seem to understand basic customer service and simply issue a refund. Appalling treatment. Avoid.

Based on personal experience, I would advise anyone considering studying for a VTCT level 2 and level 3 course in beauty therapy to look elsewhere for the following reasons:

1.⁠ ⁠General poor communication and lack of support from the college. For example, the college has had to be repeatedly chased for materials needed in order to study for an exam.

2.⁠ ⁠Last minute cancellations and rescheduling of classes and exams.

3.⁠ ⁠Most recently, changes to syllabus without notice. Thus rendering studying for an exam practically impossible.

The whole experience has been incredibly stressful and distressing especially as the time wasted has led to a substantial loss of income from self-employed work.

I would avoid Cosmetic College most certainly for the above course.

I recently purchased an online tear trough course after being assured over email that the technique in the training is needle to bone no cannula. The course was seriously lacking! It was not needle to bone it was in fact cannula with a very basic 5 minute video. The theory was a complete joke with quiz questions a 5yr old could answer! I have emailed multiple times regarding my disappointment and have of course been ignored completely!

I’m extremely disappointed with my experience. I have had multiple appointments cancelled or removed without any proper notice or explanation, despite paying in full and confirming in advance. This has happened more than once, which shows a clear lack of organisation and respect for clients’ time and money.

On top of that, the receptionist is usually quite rude and unhelpful. Communication is poor, and instead of resolving issues, it often feels dismissive and unprofessional.

Overall, the service has been frustrating and unreliable. I would not recommend booking treatments here unless there are serious improvements in both customer service and appointment management.

I drove 1 hour to Orpington to attend a Sclerotherapy course this morning, which was rescheduled after being cancelled with 24 hours notice three weeks ago, after waiting approximately 30 minutes, the group of 6 was told the course was cancelled. People came from all over the county. One of the ladies had stayed in a hotel Monday night to be told the same this was Thursday, so twice in one week. Cosmetic collage you need to get your act together as you could have warned us all the previous evening, I believe. I have lost well over £1500 in earnings due to these two cancellations. Booking cheap courses can really cost you.

Purchased an online microneedling course as have been in the industry 12 years and incredibly competent.
The course was nothing less that a total waste of money. After the emailing them there advising that there was nothing covered on speed of device, difference in cartridges for device and the very least - specific technique for specific areas - their response was ‘As outlined in our terms and conditions, once a participant has engaged with and completed the online e-learning course, we are unfortunately unable to issue refunds’.

If you’re thinking of buying an online course from them - don’t.

​Review Title: Serious Safety Concerns and Lack of Supervision
​Rating: ⭐☆☆☆☆
​I am writing this to warn others about a dangerous experience I had as an aesthetic model at this college. I have had treatments here before, but my last session was deeply distressing and physically risky due to a total lack of professional oversight.
​The Incident:
During my treatment, the lead instructor was responsible for three students. She spent the majority of the time socializing and "networking" (even giving out her personal practice’s phone number to another model) rather than supervising the student injecting my face. I felt so unsafe that I had to repeatedly remind the nervous student to aspirate—a critical safety step to avoid injecting filler into a blood vessel. On one occasion, the student forgot, and I had to intervene myself.
​Negligence by the Instructor:
When the instructor finally stepped in, she was dismissive of my concerns. While demonstrating on my lower jaw, she actually injected my submandibular gland. She admitted she knew she hit the gland and had to withdraw the needle. Even more terrifying, while working near my nasolabial fold, she moved the needle around while stating she could "feel the vein," which felt less like a lesson and more like a display of power or a threat to my physical safety.
​Administrative Failures:
​No Informed Consent: The receptionist nor the teacher never asked to sign any pre-treatment disclosure or consent forms, which is a major legal and ethical breach.
​Dismissive Management: When I finally reached the college to complain, they defended the instructor, claiming I made the student "nervous." They brushed off the fact that the instructor injected a gland by saying "accidents happen" and suggested I simply see a different teacher.
​Conclusion:
It felt as though the instructor’s lack of focus was fueled by personal bias or a complete disregard for the safety of a model. I am incredibly lucky I did not suffer permanent nerve damage or a vascular occlusion.
​I strongly advise everyone—whether you are a student or a model—to avoid this college. They prioritize gossip and personal business over basic medical safety and student supervision.
That is the teachers picture that did this.

I was suffering with D&V so wasn't able to attend my appointment for my treatment that I paid over £120 for. I gave as much notice as I could however the clinic have now said they will not rebook me and therefore get to keep my money!!!
Don't go to this place as they are not professional at all !!!!

Cowboys. Been spamming me with sms for 3 weeks to set up a password.

Basically ive paid £842 for a course, my partner took his own life and now im in no fit state to do the course asked for a refund due to the circumstances and they have refused. Im appalled do not book any course with this company when they cant show any compassion

After enduring a very harrowing time with my mother falling extremely unwell recently, I have had to cancel my upcoming training in July, whilst we share her ongoing care between the immediate family. Living 60 miles away from her and at this stage not knowing the prognosis or outcome of her diagnoses, life is very up in the air and upsetting, and I'm having to rearrange my own home and working life to this new normal at the time being, too-ing and fro-ing between homes multiple times a week for the foreseeable.

Having explained this to the college, I've still been refused a refund on the course as it's "past the time period" they offer refunds in.

This is extremely disappointing and quite callous given the exceptional circumstances, especially as I'm not enrolled onto the course yet and have not had any access to any learning material. I'm not just cancelling the course just because I've changed my mind or I've got a cold or a bug or some other excuse that would be understandable for them to keep the money, I'm cancelling due to my mum being extremely unwell and us not even knowing if she'll recover and be ok!

This situation has certainly put me off ever booking anything with them again. A refund could quite easily be given under such circumstances and a little compassion wouldn't go a miss either!

I was a model for a chemical peel, the student was very gentle and caring my skin and hands feel so soft and looking brighter,
She also let me felt so relax.
It was a excellent service for me,l will definitely recommend my family and friends for treatment.

I was a model for dermaplane and microneedling. It was a great treatment, my skin feels so soft and smooth. The tutor demonstrated first and then the student continued the treatment, I was constantly asked if I was ok, and if the pressure was good. I felt totally relaxed and I would definitely recommend the treatment and the collage.

I am super thrilled and impressed with the results. Even more so with the students and the tutor are knowledgeable safe and caring.They will customise your concerns and needs for a top notch laser skincare . I notice such a difference in my face and hands after 1st treatment. I will be back in a month for my second treatment. Thank you.

**Review for Cosmetic College**

My experience at Cosmetic College was nothing short of appalling. The quality of training provided was so inadequate that it raises serious concerns about their commitment to genuinely preparing students for real-world practice.

Take the phlebotomy course, for instance. I found it utterly ridiculous that we were expected to learn on a plastic arm after just one practice session. With such minimal hands-on experience, I was shocked to be handed a certificate, which felt more like a formality than a reflection of any real skill or competence.

Things took an even more alarming turn with the PDO threads course. After completing the online theory—which was largely a rehash of the same content from the phlebotomy course—I was issued a certificate even before finishing the practical component. This not only enabled me to obtain insurance under dubious circumstances but also highlighted the college's negligence in ensuring proper training. It’s frightening to think that they would allow students to misrepresent their qualifications in such a reckless manner.

The overall experience was a disgrace, characterized by a blatant disregard for quality education and student safety. Cosmetic College's practices are not only unprofessional but also potentially dangerous, as they prioritize profit over the well-being and preparedness of their students. I strongly urge anyone considering their programs to think twice.