Just bought the XXL Smoker Charcoal BBQ. BBQ looks really impressive, can’t wait to use it. I was missing 1 screw in the pack, either that or I had misplaced it during the assembly. Spoke with K... Toon meer
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Lees wat reviewers zeggen
Bbq seems good quality although does not reach that high of a temperature with 3 burners on. The cover for the duo is not adequate, it does not reach the wheels and barely covers the shelf meaning tha... Toon meer
I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Toon meer
Bedrijf heeft geantwoord
Came on time easy to build used it at weekend very happy except the side pods metal is to thin when you move it they kink maybe make them 1/2 a mm thicker just an idea 👍but for the money well worth i... Toon meer
Bedrijfsgegevens
Over CosmoGrill
Geschreven door het bedrijf
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
- Free next-day delivery across mainland UK
- Free returns on all barbecues
- Same-day warehouse collection available
- Best price guarantee on every order
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Why Choose CosmoGrill
Geschreven door het bedrijf
- Built for Real BBQ Experiences
- From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
- Fast Delivery, Reliable Support
- Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
- Spare Parts, Not Replacement BBQs
- We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.
Shop with Confidence | Built on Trust
Fast delivery, easy returns, and support you can rely on.
We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.
Contactgegevens
Unit A3, Middlesex Business Centre, UB2 4AB, London, Verenigd Koninkrijk
- 02081912091
- support@cosmogrill.co.uk
- cosmogrill.com
BBQ Season Ready? - SPRING SALE IS LIVE!
4,5
Uitstekend
561 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van CosmoGrill
Thank you for the review, Chris.
CosmoGrill
Zandra was very helpful
Zandra was very helpful! Needed a spare part that they do not typically sell but she managed to get this done for us! Very happy with the service.
15 maart 2026
Review zonder uitnodiging
Antwoord van CosmoGrill
Thank you for the review. It is great to hear Zandra was able to help you get hold of the part you needed, even though it is not something we usually list. We are really pleased that everything worked out for you, and we will make sure your kind words are passed on to her.
CosmoGrill
XXL smoker
Never 100% sure what you are getting buying online but this does not disappoint. Very well manufactured and looks decent. Plenty of room to cook and got the flat plate in the bundle. Delivery was easy and on the day I specified. Just need some sun now!!
20 februari 2026
Antwoord van CosmoGrill
Thank you for the five-star review, Simon. We are really pleased the XXL smoker lived up to expectations and that the bundle worked well for you. Sounds like you are all set, and just waiting on the weather now. Thanks again for sharing your experience.
CosmoGrill
Great speedy customer service
Ordered the product via the B&Q website. The item was delivered on time, without any hassle.
One of the items was faulty, the team was accessible via email and WhatsApp. I contacted the team via WhatsApp to flag the issues, within 3 business days they investigated it and were able to reorder a replacement item from their supplier.
Just hoping the BBQ lives up the customer service :-)
12 maart 2026
Review zonder uitnodiging
Antwoord van CosmoGrill
Thank you for the review. It is great to hear the delivery went smoothly and that our team were able to help resolve the issue quickly once it was flagged. We are really pleased that the replacement was arranged without too much hassle. Thanks for taking the time to share your experience.
CosmoGrill
Zandra did a fabulous job or dealing…
Zandra did a fabulous job or dealing with some courier incompetence and sorted everything with no hassle. A pleasure to deal with
6 maart 2026
Review zonder uitnodiging
Antwoord van CosmoGrill
Thank you for the five-star review. We are really pleased to hear Zandra was able to step in and get things sorted for you without any hassle. We will be sure to pass your kind words on to her; it will mean a lot. Thanks again for taking the time to share your experience.
CosmoGrill
I've had my Cosmo BBQ for about 2 years…
I've had my Cosmo BBQ for about 2 years when a fault occurred which I thought was terminal. Spoke to their agent who suggested sending a video of the problem via WhatsApp. I received a reply almost instantly from their agent Zandra to try a new regulator which fixed my problem. If your looking for a new BBQ look at CosmoGrill you won't be disappointed and the after care service is stunning.
7 maart 2026
Review zonder uitnodiging
Antwoord van CosmoGrill
Thank you for sharing this, Graham. It is great to hear your CosmoGrill is still going strong after a couple of years, and we are really glad Zandra was able to help get things sorted so quickly. Sometimes it is the small fixes that make all the difference. We truly appreciate your kind words about the after-care service and your recommendation.
Antwoord van CosmoGrill
Thank you for the review, Annie. Glad to hear the cover fitted perfectly and that everything arrived quickly. Really appreciate you sharing your experience with CosmoGrill.
Antwoord van CosmoGrill
Thank you for the five star review, Sean. Really glad to hear you are happy with the product. We appreciate you taking the time to leave a review.
CosmoGrill
Spring Clean Cosmo
Easy to order the required part
The delivery was ontime
The product is good quality
14 februari 2026
Antwoord van CosmoGrill
Thank you for the review, Martin. It is great to hear that ordering the part was straightforward and that it arrived on time. We are also really pleased you are happy with the quality. Sounds like the CosmoGrill is all set after its spring clean.
Antwoord van CosmoGrill
Thank you for the five stars, David. Short and sweet, we love it. Really glad you are happy with the grill and appreciate you taking the time to leave a review.
CosmoGrill
I was able to breathe new life into my…
I was able to breathe new life into my ageing gas barbecue. Cosmo Grill make great products
2 april 2025
Antwoord van CosmoGrill
Thank you for your review, Allen. It is great to hear you were able to give your gas barbecue a new lease of life rather than replacing it altogether. We are really pleased our parts did the job and helped keep it going. Thanks for choosing CosmoGrill and for sharing your experience.
Antwoord van CosmoGrill
Thank you for the review, David. It is great to hear the BBQ was easy to build and that it cooks well. We really appreciate you taking the time to share your feedback.
CosmoGrill
Great customer service and…
Great customer service and fulfilment/follow up the the extra grill that was on back order.
7 januari 2026
Antwoord van CosmoGrill
Thank you for the review, Richard. It is great to hear you were happy with the customer service and the follow-up. We really appreciate you taking the time to share your experience.
CosmoGrill
The BBQ is fantastic and great value !
The BBQ is fantastic. Quite a bit of assembly, however, all worthwhile and a really nicely manufactured piece of equipment made from premium rust-proof materials.
6 december 2025
Antwoord van CosmoGrill
Thank you for the five-star review, Stuart. It is great to hear you are so pleased with the BBQ and feel the build quality and materials make the assembly worthwhile. We are really glad it has lived up to expectations and that you see it as good value. Thank you for sharing your experience.
CosmoGrill
Haven’t put the BBQ together yet
Haven’t put the BBQ together yet , as it’s frozen here at moment
21 december 2025
Antwoord van CosmoGrill
Thank you for the five-star review, Kaye. We hope it all comes together smoothly when you do build it, and that you enjoy using it when the time comes.
CosmoGrill
Antwoord van CosmoGrill
Thank you for the review. It is great to hear you found the BBQ easy to use and are happy with it. We really appreciate you taking the time to share your feedback.
CosmoGrill
Super fast delivery
Super fast delivery, was easy to assemble can’t wait to try it.
Thank you
13 december 2025
Antwoord van CosmoGrill
Thank you for the review, Humaira. We are really pleased to hear that delivery was quick and that assembly was straightforward. We hope you enjoy using it once it is fired up, and thank you for choosing CosmoGrill.
One of best BBQs
The CosmoGrill XL Charchoal BBQ is one of best one that I assembled and used.
The main feature(and very rare!) that I love it is the ability to move the tray with charcoal up and down as required, via a rotating lever, ensuring your food is perfectly cooked.
Also it has a built in thermometer, smoker cover, side tables that can be folded for storage and the ash tray that is removable for easy cleaning.
In term of accessories you can buy cast iron grills for it as well as a heavy duty water cover. Cheaper if you buy it as a package all 3 together.
19 december 2025
Antwoord van CosmoGrill
Thank you for the five-star review, Alex. It is great to hear how much you are enjoying the XL Charcoal BBQ and that the adjustable charcoal tray really stands out for you. It is a feature many people grow to love once they start using it. Thank you for highlighting the accessory options too, and for taking the time to share such a detailed and thoughtful review.
CosmoGrill
Excellent service and the combi fuel…
Excellent service and the combi fuel grill I bought is fantastic. The side burner hob was a fantastic touch.
Only downside was that I bought it so late into the summer I didn’t get to use it more.
22 oktober 2025
Antwoord van CosmoGrill
Thank you for the five-star review, Adam. We are really pleased to hear you are happy with the service and that the dual fuel grill has been a great choice. The side burner is a handy extra, so it is nice to know that it stood out for you. Hopefully, it will get plenty more use when the warmer weather rolls around again.
CosmoGrill
The grill looks like a 5-star grill BUT
8The grill looks like a 5-star grill, but it really deserves no more than a 3. The metal is thin, probably less than 1 mm. But I didn't measure it to be precise. It's clear that the heat will burn through it quickly. The paint bubbled and peeled from the heat on the very first day. Even the meat tasted like chemical paint. It was inedible. I had to thoroughly sear the grill without the meat first, and then grill the meat. The second time, the meat didn't have the chemical taste. But I'm not sure that the chemicals didn't get on the meat again.
I should have bought a simple 3 mm stainless steel grill for the same price, not this "junk in a shiny wrapper." It would have lasted longer and been more reliable. But I read good reviews and believed in the CosmoGrill.
Analyzing the 5-star reviews now, I see that they're mostly from people who bought the grill but haven't used it yet. If I ask them again, I doubt their reviews will be as glowing. I'll never buy a grill like this again, whether it's a CosmoGrill or anything else. It's better to find a smaller size made of stainless steel. It'll last longer and won't leave as many chemicals on your food. Why do you even paint it? To hide how cheap it is?
It's a shame I can't add a photo to my review.
10 december 2025
Antwoord van CosmoGrill
Thank you for taking the time to share such detailed feedback, Marina. I am genuinely sorry to read how disappointing your experience has been, especially after going in with positive expectations.
All of our barbecues go through strict quality checks with our supplier before dispatch; however, in rare cases, an oversight during packing, handling, or initial use can occur, and I apologise if this affected your experience. We completely understand how concerning it would have been to notice the paint reacting to heat and to feel unsure about using the grill again.
To answer your question about why the grill is painted, the coating is applied to protect the steel from corrosion and weather exposure during normal use and storage. As with most steel barbecues, a proper initial burn-in is recommended before cooking, which helps remove any residues from manufacturing and curing. Your comments suggest this process was not as clear or effective as it should have been, and that feedback is important for us to review.
Your points around materials, first use, and long-term durability have been noted and shared internally. Feedback like yours helps us assess how products perform in real-world use and where clearer guidance or improvements may be needed.
Thank you again for taking the time to be open and honest about your experience, even though it was not a positive one.
CosmoGrill
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