Just bought the XXL Smoker Charcoal BBQ. BBQ looks really impressive, can’t wait to use it. I was missing 1 screw in the pack, either that or I had misplaced it during the assembly. Spoke with K... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bbq seems good quality although does not reach that high of a temperature with 3 burners on. The cover for the duo is not adequate, it does not reach the wheels and barely covers the shelf meaning tha... Toon meer
I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Toon meer
Bedrijf heeft geantwoord
Came on time easy to build used it at weekend very happy except the side pods metal is to thin when you move it they kink maybe make them 1/2 a mm thicker just an idea 👍but for the money well worth i... Toon meer
Bedrijfsgegevens
Over CosmoGrill
Geschreven door het bedrijf
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
- Free next-day delivery across mainland UK
- Free returns on all barbecues
- Same-day warehouse collection available
- Best price guarantee on every order
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Why Choose CosmoGrill
Geschreven door het bedrijf
- Built for Real BBQ Experiences
- From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
- Fast Delivery, Reliable Support
- Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
- Spare Parts, Not Replacement BBQs
- We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.
Shop with Confidence | Built on Trust
Fast delivery, easy returns, and support you can rely on.
We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.
Contactgegevens
Unit A3, Middlesex Business Centre, UB2 4AB, London, Verenigd Koninkrijk
- 02081912091
- support@cosmogrill.co.uk
- cosmogrill.com
BBQ Season Ready? - SPRING SALE IS LIVE!
4,5
Uitstekend
561 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bbq with Smoker
Heavy well made bbq and smoker! Just right for the 2 of us, but also big enough if the family come round. Bought the smoker box with it. Very reasonable price. Bought for a present, so not yet used, but very happy with it. Quick delivery before Christmas. Would recommend these products.
11 december 2025
Antwoord van CosmoGrill
Thank you for the review, Catherine. It is great to hear that the BBQ and smoker feel solid and well-made, and that the size works nicely for both everyday use and family get-togethers. We are really pleased it arrived quickly in time for Christmas, and we hope it gets plenty of use when it is fired up. Thank you for the recommendation and for choosing CosmoGrill.
All parts arrived promptly, parts bent
All parts arrived promptly, the build was easy and straight forward to follow.
I was however extremely disappointed that some the components were bent or damaged. I had to tinker with a lot of the parts to make it assemble properly
3 december 2025
Antwoord van CosmoGrill
Thank you for sharing your feedback, Tommy. I am sorry to hear that, although delivery was prompt and the build process was straightforward, the condition of some components let the experience down.
All of our BBQs go through strict quality checks before leaving the supplier, but on rare occasions, an oversight during packing or handling can occur, and I apologise that this meant you had to spend extra time adjusting parts during assembly. That is understandably frustrating and not what we want for our customers.
Your comments have been noted and are genuinely helpful in highlighting where we need to be more careful. Thank you.
CosmoGrill
Excellent BBQ and easy to assemble
Excellent BBQ and easy to assemble. It was purchased late in the summer so only used a few times but all very positive.
Looking forward to 2026 BBQ season.
6 september 2025
Antwoord van CosmoGrill
Thank you for the review, Peter. It is great to hear that the BBQ was easy to assemble and that your early uses have been positive. We hope it serves you well when the next BBQ season comes around, and we appreciate you taking the time to share your experience.
Best BBQ we have ever had really good…
Best BBQ we have ever had really good value just want some decent weather so we can get going again.
18 december 2025
Antwoord van CosmoGrill
Thank you for the review, Alison. That is lovely to hear, and we agree, all that is needed now is some decent weather. We are really pleased you are enjoying your CosmoGrill and that it has been great value for you. Thank you for sharing your experience.
Antwoord van CosmoGrill
Thank you for the review, Martyn. We are really pleased to hear that delivery was quick and that you are happy with the BBQ. Thanks for taking the time to share your experience with CosmoGrill.
Antwoord van CosmoGrill
Thank you for the five star review, Nathan. It is great to hear you are happy with the build quality and that everything has been positive so far. We really appreciate you taking the time to share your experience with CosmoGrill.
I have not used the new grill yet
I have not used the new grill yet, but it looks very sturdy.
24 november 2025
Antwoord van CosmoGrill
Thank you for the review, Peter. It is good to hear that the grill has made a solid first impression and feels sturdy. We hope it performs just as well once you get the chance to use it, and we appreciate you taking the time to share your thoughts.
CosmoGrill
Such an easy way to obtain spares
Rasy to use website and very quick delivery. Good to see a grnuine Black Friday discount.
28 november 2025
Antwoord van CosmoGrill
Thank you for your review, Colin. It is great to hear that you found the website easy to use and that your order arrived quickly. We are also pleased the Black Friday discount felt genuinely worthwhile. Thank you for taking the time to share your experience.
CosmoGrill
This is the second dual fuel BBQ I've…
This is the second dual fuel BBQ I've purchased, the first was a house warming present for my daughter and son-in-law. He's used his many times and I can't wait to fire up the smoker, charcoal and gas burners. It is exceptional value for money and the build instructions are easy to follow - the second BBQ was a one-man build. I'd recommend it to anyone that wants the versatility it offers.
1 december 2025
Antwoord van CosmoGrill
Thank you for the review, Christopher. It is great to hear that you came back to CosmoGrill for a second dual-fuel BBQ, and even better to know the first one has already been well used and enjoyed. We are really pleased you found the instructions straightforward. Thank you for the recommendation and for choosing CosmoGrill again.
The grills are very good quality
The grills were delivered in very good time and the quality of them very good. Solid cast iron. I haven't made use of them yet but I can certainly recommend
24 november 2025
Antwoord van CosmoGrill
Thank you for the five star review, Graham. We are really pleased to hear the grills arrived quickly and that you are happy with the quality. We hope they serve you well once you get the chance to use them, and we appreciate the recommendation.
CosmoGrill
Antwoord van CosmoGrill
Thank you for your review, Sean
CosmoGrill
Some parts re- painted so it looks like…
Some parts re- painted so it looks like Return product. Also Some edges were bended. Instruction is not that clear so be careful you may need to start again.
Doesn't feel like a quality first product i don't think it will last long.
22 november 2025
Antwoord van CosmoGrill
Thank you for sharing your feedback, Ismail. I am sorry to hear that your experience did not meet expectations and that the condition and assembly instructions left you feeling disappointed.
All of our products go through strict quality checks before leaving the supplier, however on rare occasions an oversight during packing or handling can occur, and I apologise if this was the case with your order. We also appreciate your comments on the instructions, as clear guidance is important and feedback like this helps us improve future updates.
We understand why this experience would affect your confidence in the product, and your comments have been noted, so we can review and improve where possible. Thank you for taking the time to be honest about your experience.
CosmoGrill
Great BBQ, will continue
This is the 3rd BBQ I buy from CosmoGrill, this small one was for me to take to my holiday home overseas. It is sturdy and lasts. Only issue is the tray, with time needs a new one and hard to find that extra. But the price is so low and good quality. I just buy a new o e every 3 years. Only give 4 review because of the tray gets rusty easily.
3 oktober 2025
Antwoord van CosmoGrill
Thank you for your review, Debbie. It really means a lot to hear that this is your third CosmoGrill, and that you trust our BBQs enough to take one with you to your holiday home overseas. We are pleased you find them sturdy, long lasting, and good value for money.
We completely understand your comments about the tray. This is a consumable part and, like many components exposed to heat and the elements, it can wear over time. To help with this and to be more environmentally responsible, we stock spare parts for almost all of our BBQs so customers can replace individual parts when needed rather than the whole barbecue. It is part of our effort to reduce waste and help products stay in use for longer.
Thank you again for your honest feedback and continued support. We really appreciate it.
CosmoGrill
Great BBQ, easy build, good quality cover
Brought mini cosmo grill BBQ with cover, it looked like a daunting flat pack but went together well following the instructions (just make sure legs on in right position as per stickers). Slight dent to lid on arrival but customer service excellent, speedy replies and care advice to sort dent and very fair gesture of goodwill offered which I believe Kieran sorted for us, thank you!
1 november 2025
Review zonder uitnodiging
Antwoord van CosmoGrill
Thank you for your review. We are really glad to hear that the mini CosmoGrill was straightforward to build and that the cover meets your expectations. We’re sorry to hear about the dent on arrival, but it’s great to know our customer service team were able to sort that out for you quickly and fairly. Thank you for sharing your experience and for choosing CosmoGrill.
Long delivery (2 months)
Long delivery (2 months), defective goods when received (no stitching on one seam of my BBQ cover). In fairness a replacement was despatched quickly but overall an insatisfactory experience.
22 oktober 2025
Antwoord van CosmoGrill
Thank you for your feedback, Herky. I am sorry to hear about the long wait for delivery and that the cover did not arrive in the condition you were expecting. Waiting that length of time is understandably frustrating and not the experience we aim to provide.
While I am glad to hear a replacement was sent out quickly once the issue was raised, I appreciate that the overall experience still fell short for you. Your comments have been noted and help highlight where improvements are needed, both in lead times and quality checks.
Thank you for taking the time to share your honest experience.
CosmoGrill
Great support for spare parts
As well as ordering some BBQ spare parts that were available on the website, I wanted to see if I could order another part that wasn't listed. Kiran helped me identify the part, confirmed it was available and arranged for it to be included in my main web order. Everything was delivered on time and as ordered. Thank you!
13 oktober 2025
Antwoord van CosmoGrill
Thank you for your review, Chris. We are really pleased to hear that we were able to help you find the extra part you needed and include it with your order. It is great to know everything arrived on time and as expected, and we truly appreciate you taking the time to share your experience with CosmoGrill.
Antwoord van CosmoGrill
Thank you for the five star review, Marina.
CosmoGrill
First class service.
4 oktober 2025
Antwoord van CosmoGrill
Thank you for the five star review, Mary.
CosmoGrill
super fast delivery
super fast delivery, product very well packed and easy to get the right parts from the website
10 oktober 2025
Antwoord van CosmoGrill
Thank you for the five star review, Steven. It is great to hear that delivery was quick, everything arrived well packed, and that you found it easy to get the right parts from the website. We really appreciate you sharing your experience.
CosmoGrill
Great product
Loved the product really good quality to the finish would highly recommend
2 oktober 2025
Antwoord van CosmoGrill
Thank you for your review, Matthew. We are really pleased to hear you loved the product and were happy with the quality and finish. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience.
CosmoGrill
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.