Just bought the XXL Smoker Charcoal BBQ. BBQ looks really impressive, can’t wait to use it. I was missing 1 screw in the pack, either that or I had misplaced it during the assembly. Spoke with K... Toon meer
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Lees wat reviewers zeggen
Bbq seems good quality although does not reach that high of a temperature with 3 burners on. The cover for the duo is not adequate, it does not reach the wheels and barely covers the shelf meaning tha... Toon meer
I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Toon meer
Bedrijf heeft geantwoord
Came on time easy to build used it at weekend very happy except the side pods metal is to thin when you move it they kink maybe make them 1/2 a mm thicker just an idea 👍but for the money well worth i... Toon meer
Bedrijfsgegevens
Over CosmoGrill
Geschreven door het bedrijf
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
- Free next-day delivery across mainland UK
- Free returns on all barbecues
- Same-day warehouse collection available
- Best price guarantee on every order
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Why Choose CosmoGrill
Geschreven door het bedrijf
- Built for Real BBQ Experiences
- From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
- Fast Delivery, Reliable Support
- Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
- Spare Parts, Not Replacement BBQs
- We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.
Shop with Confidence | Built on Trust
Fast delivery, easy returns, and support you can rely on.
We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.
Contactgegevens
Unit A3, Middlesex Business Centre, UB2 4AB, London, Verenigd Koninkrijk
- 02081912091
- support@cosmogrill.co.uk
- cosmogrill.com
BBQ Season Ready? - SPRING SALE IS LIVE!
4,5
Uitstekend
561 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent communication
Excellent communication, I asked about some new flame detectors via email with a picture of my BBQ, responded next day with a recommendation and link to new flame detectors. Standard delivery used and received within 2 days.
Great service
1 oktober 2025
Antwoord van CosmoGrill
Thank you for your review, Ian. It is great to hear that our team were able to help quickly and point you in the right direction with the correct flame detectors. We are pleased everything arrived promptly and really appreciate you taking the time to share your experience with us.
CosmoGrill
Our Cosmo grill is very well made with…
Our Cosmo grill is very well made with lots of very good features. Adjustability for the coals is very useful plus the optional smoker or pizza stone makes it a great alrounder.
23 september 2025
Antwoord van CosmoGrill
Thank you for your review, Denise. It is lovely to hear how pleased you are with the build quality and features of your CosmoGrill. The adjustable coal system and optional smoker or pizza stone really do make it a versatile barbecue, and we are glad you are enjoying it. We really appreciate you taking the time to share your thoughts.
CosmoGrill
I ordered a new part online & it…
I ordered a new part online & it arrived in a couple of days but on opening the box it was the wrong part, my fault as I didn't double check when I placed the order & for whatever reason the drop down box didn't keep what I clicked on. Anyway a quick phone call to customer service & it was all sorted, I sent the wrong part back & on it being received the correct parts was sent out. The customer service was great.
23 september 2025
Antwoord van CosmoGrill
Thank you for taking the time to share this, Matt. We really appreciate your feedback about the mix-up and are glad our customer service team was able to get everything sorted quickly for you. It is great to hear the correct part reached you without any hassle in the end, and your kind words about the team mean a lot to us.
CosmoGrill
Great experience so far with this…
Great experience so far with this company. Haven’t unpacked the bbq yet so haven’t needed any after sales customer service (and hopefully won’t).
15 september 2025
Antwoord van CosmoGrill
Thank you for your review, Sarah. We hope you have had the chance to unpack and enjoy the BBQ by now. It is great to hear that your experience with us started off positively, and we really appreciate you taking the time to share your feedback.
CosmoGrill
The items arrived as expected.
The items arrived as expected.
Very happy with the product and fit perfectly.
13 september 2025
Antwoord van CosmoGrill
Thank you for your review, Opris. It is great to hear everything arrived as expected and that the fit was spot on. We are really pleased you are happy with the product, and we appreciate you taking the time to share your experience.
CosmoGrill
Easy online purchase
Easy online purchase, delivered on requested day, products well packaged, simple and easy transaction.
19 september 2025
Antwoord van CosmoGrill
Thank you for your review, David. We are really pleased to hear that the ordering process was easy, delivery arrived as requested, and everything was well packaged. We appreciate you taking the time to share your experience with CosmoGrill.
Simple efficient service
18 september 2025
Antwoord van CosmoGrill
Thank you for the five star review. It is great to hear that you found the service simple and efficient, and we really appreciate you taking the time to share your experience.
CosmoGrill
Antwoord van CosmoGrill
Thank you so much for the five stars, Cyril. We are really glad to hear you are happy with your CosmoGrill and that everything arrived on time. We truly appreciate you taking a moment to share your experience.
Very easy assembly
Very easy assembly
Good quality
Looking forward to my first barbecue with this product
2 oktober 2025
Antwoord van CosmoGrill
Thank you so much for the lovely review, Tony. It is great to hear that the assembly was straightforward and that you are happy with the quality of your CosmoGrill. We hope that first barbecue was a memorable one and that you have enjoyed many more since. We really appreciate you taking the time to share your experience.
CosmoGrill
Antwoord van CosmoGrill
Thank you for sharing your experience! We’re really glad to hear everything went smoothly with your order and delivery — hope you enjoy your new BBQ!
Kind regards,
CosmoGrill
Lasted 3 Years
Purchased a XXL Smoker Charcoal Barbecue on the recommendation of a neighbour. Long story short and after 3 summers the internal part of both BBQs disintegrated. Also replacement parts were expensive a difficult to get. I wrote a review and after pending it disappeared.
9 oktober 2025
Review zonder uitnodiging
Antwoord van CosmoGrill
Thank you for taking the time to share your feedback, Paul. We’re genuinely sorry to hear about your experience after three years/summers of use.
Our products are designed to last, and we do provide replacement parts to help customers keep their BBQs in good condition, so it’s disappointing to hear you found this difficult.
We’d really like to look into this further and help where we can — please reach out to our customer service team at support@evre.co.uk so we can review your case and find the best possible solution.
Kind regards,
CosmoGrill
Looking forward to the next sunny days…
Looking forward to the next sunny days !
Thanks
15 september 2025
Antwoord van CosmoGrill
Thank you, Armel! We love that you’re already getting into BBQ season mode — here’s hoping for plenty of sunny days ahead to fire up your CosmoGrill and enjoy every cook!
Kind regards,
CosmoGrill
Getting spares is great
Still being able to get spares for a bbq I have had for years and restoring it to a good condition is great
27 september 2025
Antwoord van CosmoGrill
Thank you so much for your kind review, David! We're really glad to hear you’ve been able to restore your BBQ and keep it going strong after all these years — that’s exactly what we aim for. Enjoy many more great cooks ahead!
Kind regards,
CosmoGrill
Good product, good company
Expedited promptly, was as expected and small issue with screws was dealt with efficiently
11 september 2025
Antwoord van CosmoGrill
Thank you so much for your 5-star review, Mcleod!
We’re delighted to hear you’re pleased with your CosmoGrill barbecue and the efficient service you received. We always aim to provide high-quality BBQs and prompt support, so it’s great to know your experience reflected that.
Kind regards,
CosmoGrill
Fantastic bbq
Fantastic bbq , a gift for partner who absolutely loves it , did take a while to build, but wasn’t too bad , very sturdy and solid , very pleased
3 september 2025
Antwoord van CosmoGrill
Thank you so much for your 5-star review, Rachel!
We’re delighted to hear your partner loves the CosmoGrill barbecue. The build can take a little time, but it’s great to know you found it manageable and that the BBQ feels sturdy and solid once assembled. We hope you both enjoy many memorable grilling sessions together!
Kind regards,
CosmoGrill
Great product and efficient delivery.
24 september 2025
Antwoord van CosmoGrill
Thank you so much for your 5-star review, Carolyn!
We’re thrilled to hear you’re happy with your CosmoGrill barbecue and the fast, efficient delivery. We take pride in offering high-quality BBQs built for great grilling experiences, and it’s wonderful to know you’re enjoying yours.
Kind regards,
CosmoGrill
Perfect fit BBQ Cover
I've had my BBQ 3 years and the original Cosmo cover has become brittle and torn. I couldn't find the correct cover at a better price anywhere else. It has made my BBQ look like new on my patio. It arrived on the date expected and was very well packaged.
3 september 2025
Antwoord van CosmoGrill
Thank you for your wonderful feedback, Mel! We’re so pleased to hear the new CosmoGrill cover was the perfect fit and has given your BBQ a fresh look on your patio. It’s great to know you found it at the right price and that delivery met your expectations. We hope it keeps your BBQ protected for many more years to come.
Kind regards,
CosmoGrill
Antwoord van CosmoGrill
Thank you for sharing your experience! We’re delighted to hear that your order was processed quickly and that you’re happy with the quality of your BBQ.
We really appreciate your support and hope you enjoy using it for many great barbecues ahead.
Kind regards,
CosmoGrill
Ordered the BBQ and it arrived on time
Ordered the BBQ and it arrived on time. Had to assemble the BBQ which took the time it said it would.
One screw was missing but it was still usable
2 april 2025
Antwoord van CosmoGrill
Thank you for your 5-star review, Chris. We’re delighted to hear your BBQ arrived on time and that assembly was straightforward. We appreciate your understanding about the missing screw, and we’ll be sharing this feedback with our team to make sure everything is checked thoroughly going forward.
We hope you enjoy many great BBQs ahead!
Kind regards,
CosmoGrill
Great grill
Great grill. Big and heavy, but looks and works like it should. Used the smoker for some beef short ribs, would recommend
11 augustus 2025
Antwoord van CosmoGrill
Hello,
Thank you so much for your 5-star review! We’re thrilled to hear you’re enjoying your CosmoGrill and putting the smoker to great use — beef short ribs sound fantastic. We really appreciate your recommendation and hope you enjoy many more great barbecue sessions.
Kind regards,
CosmoGrill
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