Cotswold Automotive Reviews 

really pleased with the service! Would definitely recommend to others

Brilliant experience with great communication and understanding from the staff member that dealt with us! We had lots of time with the car to look it over and the exchange was seamless would recommend this company!

Just bought a car from Cotswolds automotive yesterday, great quick service, very friendly.
The sale of the car was very straight forward definitely recommend !

Hi there I would like to say that there was a few problems to say about and I can say that all of the staff were very helpful and always at the end of the phones with any questions I had and it was all sorted and I just love my new car and would say anyone looking to buy a car then go to cotswold automotive to buy a car 🚗 😀 and they are very Happy and willing to answer any questions you might have.

Really happy with our experience, easy to get an appointment to view the vehicle, they let us get on with the viewing without pressure but were on hand in case of queries, easy to purchase with the option of free delivery because we were in the catchment area

Fantastic company. Bought a car in February which is in great condition, just as described on the website. Team is really helpful and respond quickly to any queries.

Friendly service from Matt, reasonably priced, open at times that suited us. Great at communicating.

Excellent service highly recommended buying your next car here
Car was immaculate and very well valeted

Lola Townsend - I had a fantastic experience at cotswold automotive it was such a quick and easy process i had no issues

Fantastic service from Mike and Matt at Cotswold. Traded in our car for a lovely Volvo and couldn't be happier with it. Excellent service start to finish.
We did have a minor fault a few days after purchase but after contacting Mike he arranged to have it fixed almost immediately under their comprehensive warranty.

Highly recommend.

Recently purchased a car from here and the whole process was easy and smooth from start to finish, the whole team were welcoming and friendly and made buying a car easy! I will be using these guys again in the future

Purchased a lovely Ford
Fiesta from Cotswold Automotive. Dealt with Mike throughout and the sale was plesent. I highly recommend.

Fast and easy transaction. Very happy with my car.

used cotswold automotive to sell our landrover, from start to finish the service we recieved was 5*
the whole team demonstrated professionalisation, honesty and above all a detailed knowledge of the market and vehicle.

Seamless experience when I purchased my Mercedes SL, the car is in perfect condition, will be coming back next month to Cotswold to get my wifes new car next!

Really helpful team who helped me at every step of the process. Took in my part ex for a good amount and made sure I had everything I needed when purchasing my new car. Few months ago now and couldn’t be happier with the car.

I’ve worked alongside Cotswold Automotive since they’ve opened. Invoices have always been paid on time and I can’t fault their works quality. When I’m due to upgrade my vehicle is certainly be visiting this establishment.

Good communication with Mike, had some outstanding paperwork which was received the next morning.
Bough a 14 y/o car which has clearly been looked after. Thanks!!

Just had the Bayliffs at the door for a car I had for 9 days before it blew up around a year ago.

This is because they were caught driving the car down a bus lane without any insurance and as they didn't change the log book back into their name I was chased for it, every time I emailed and rang them they said they dealing with it.

BTW don't bother emailing their complaints department as they have told us on the phone that they don't have one.

I should send them some Stetons hats as that's what cowboys wear, or should it be big shoes for the clowns they are.

Update on on below.

After speaking to Matt one of the directors ( he found time to phone me when I suggested we would knock on his door as bayliffs had done so to us) he argued that they were unaware of the bus lane contravention until we informed them the bayliffs knocked on our door, after a 30 minute call it became apparent they were not going to accept full responsibility. We have now forwarded all our information, inclusive of an email that clearly stated and had a screenshot of us emailing them the fines as soon as they dropped through the door, onto the courts, we have been informed by our solicitor that they will have to pay us in full once the papers are served and everyday they don't it will be chargeable at 8% interest.. let's see how quickly they move them as have done nothing in the seven months we have been calling and emailing them!

Once that is settled we may take them to court for loss of earnings ( having to take time out of work to try to solve these issues not to mention the anxiety and stress it has caused to my husband's mental health.
Extremely sad that a company cannot admit their own faults and it's had to come to this.

----------------------

We bought a car in late April 2024 which blew up 9 days later, took this company 2 months to admit the car was not sold as in condition as it should be and eventually refunded our 5,000. They took the car back but did not register it back with themselves, obviously they fixed it or bodged it, and in September when they took it out for a test drive their drived contravened a bus lane and we were getting letters daily to pay the fine, after months of terrible communication from them we finally thought they had sorted it and paid the fine. Low and behold today we just had bayliffs at the door to collect the fine money that was now at £424.00 which we had no option but to pay. Upon trying to contact someone in their office there is no person high enough for me to speak to.
Absolutely the biggest con artists dealing in the car sales business.