Maria is the GREATEST!!! What an incredible experience at Country Floors! Everything--from our first phone call to our super fast delivery--was Perfect! Extremely knowledgeable, attentive, patient A... Toon meer
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I have had the most wonderful experience shopping for tile with the help of Maria Ponciano! I have a very old, Country Floors backsplash in my kitchen and wanted to find something for a fireplace sur... Toon meer
Excellent choice of natural stones and hand made tiles and such.I’ve purchased my kitchen countertop recently from them.The sales person was very knowledgeable and helpful.I would highly recommend Cou... Toon meer
Bedrijf heeft geantwoord
Always a pleasure to work with these guys. Very quick responses to any questions we may have. Wide variety of products at great prices. Looking forward to doing continued business with them!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
High-end Ceramic, Marble, Porcelain and other natural stone tiles and mosaics, Go-to source for prominent designers and architects.
Contactgegevens
E 16th St 15, 10003, New York, Verenigde Staten
- 2126278300
- countryfloors.com
4,8
Uitstekend
55 reviews
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I ordered sample tile a week ago
I ordered sample tile a week ago. So far it hasn't even shipped yet. I called and received an email that you were going to follow up and get me a tracking number as soon as you had one. Still nothing. I need this tile in order to complete my decisions on other things in my kitchen remodel. Nothing else has taken this long.
3 juli 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Hi Lisa, We investigated this matter and see that you received the sample. We apologize that our service did not satisfy your expectations and that you did not receive the sample as quickly as we hoped. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We will work to be better!
Reliable Source in the Design Community
I'm in the design business and Marble Systems and especially Febrina are reliable sources that always try and succeed at delivering whats expected and promised. They also have a great mix of unique items at almost every level of budget for different client needs.
22 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
JM, Thank you for your 5 star review! We strive to give our clients superior service, and we are happy to hear that Febrina has done just that! We try to accommodate all the needs of our customers with both our products and price points. We appreciate you taking the time to share your experience with us!
Great customer service
I ordered a sample and it was shipped promptly, arrived quickly, and was in pristine condition. Very professional and very different from my last experience with another company. Thank you to those who made it happen.
20 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Rebecca, Thank you for this kind review! We work hard to meet the expectations of our customer, and are so happy to see that we did just that with your sample order!
Excellent service
Excellent service. Febrina has exceeded our expectations.
19 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you Rabih! We agree! Febrina is a wonderful asset to our Country Floors team! We appreciate you taking the time to write a review!
Always a pleasure to work with these…
Always a pleasure to work with these guys. Very quick responses to any questions we may have. Wide variety of products at great prices. Looking forward to doing continued business with them!
19 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you Walter for your great feedback! We consider ourselves lucky to have customers like you! We look forward to working with you in the future!
I've only purchased a sample so far
I've only purchased a sample so far, but I was impressed with the quality and the look of the product. The service was great!
18 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you Debbie for sharing your experience with us! We love when our customers love our product! We hope to hear from you in the future!
Beautiful New Countertops and…
Beautiful New Countertops and Backsplash!
The selection at the showroom was fantastic, which made it difficult to choose! However, the excellent customer service and advice helped me navigate the immensity of options. I ended up going with a white quartz countertop and the Status Ceramic Backsplash in red, which look beautiful against my kitchen's brick walls. Country Floors is a fabulous company with products sourced from around the world, I highly recommend them to anyone looking for high-quality tile&stone at a reasonable price.
Lydia
18 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you so much Lydia! We appreciate you taking the time to share your experience with us! Your kitchen remodel sounds beautiful!
Excellent choice of natural stones and…
Excellent choice of natural stones and hand made tiles and such.I’ve purchased my kitchen countertop recently from them.The sales person was very knowledgeable and helpful.I would highly recommend Country Floors.
17 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you Engin for the wonderful review! We work hard to meet expectations like yours, and are happy to hear we hit the mark with you!
Highly Recommended
Easy to work with and very helpful, beautiful product, arrived in perfect condition! Great experience. Thank you!
11 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you for the Great review Andra! We are so happy to hear that you loved both our products and customer service!
Five stars for customer service alone
Five stars for customer service alone! Ordered a sample and received status along the way on when it was being shipped, when I could expect it, and a follow up as well. The sample was excellent and will be ordering more when I’m ready for my project. Great company to deal with.
11 juni 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you Audrey for such a wonderful review!
Need to double box fragile items
Need to double box fragile items. Multiple breaks to tiles in shipping
22 mei 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
We apologize for the experience you had will us and are always looking for suggestions where we can improve. Thank you Alan for taking the time to leave us a review, we will strive to be better!
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
We are so happy to hear you loved our products! Thank you for the support Elspeth!
Good experience
Good experience. Great product and price. Was shipped quickly and packed very well.
25 april 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you for the Support Patrick! We are happy to hear you had a wonderful experience with us!
Extremely help on the phone and in send…
Extremely help on the phone and in send materials.
25 april 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you Sheila for the kind review!
We appreciated how quickly the tiles…
We appreciated how quickly the tiles came. They were all in good shape, installed easily, and look great. Shipping prices were a bit on the high side.
25 april 2020
Review zonder uitnodiging
Antwoord van Country Floors - Tile Store & Natural Stone Showroom
Thank you Rachel for your feed back! We are happy to hear that your experience with us was a good one. Unfortunately, we are at the mercy of third party shipping prices but we try to make up for it with our customer service and product experience. We love to hear that you were satisfied with both! We appreciate your time and business!
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