Couplands Caravans Reviews 

Don’t often leave reviews but our experience with Couplands Louth has been exceptional. Traded in our old van for new, the whole experience from the initial deal with Tim to the handover with Pete could not have been handled any better, the process handled by Adam went smoothly. Suggestion from Tim to stay in the new van local to Louth if possible in case there were any hiccups, they could then deal with them quickly, worked out a treat. Had a minor hiccup with an awning rail which Tom came out and resolved within the hour…. Superb customer service.
Outstanding company, would highly recommend

First time caravaners and were given excellent advice on what to buy and then left to look around all stock old and new with no pressure from Dave in sales Bought a small new van brilliant hand over by Wayne very easy and caring to deal with all staff a credit to the company

Wow Coupland's Worksop were amazing from initial choice of caravan and assistance from Chris to the hand over by Wayne all very good customer care with highly knowledgeable staff. The caravan was valeted inside and out and looked amaizing.
Thank you both you are one hundred percent recommended.

We had a very positive experience from beginning to end buying a brand new caravan from the Worksop branch. Mark the salesman was professional, helpful and knowledgable . Alan showed us around the caravan when we collected it . He answered all our questions and went above and beyond by putting on the feet and connecting the battery . I can’t recommend Couplands enough . It was a pleasure buying a caravan from them !

Absolutely fantastic experience with Coupland Louth. From start to finish, the service was friendly, professional and genuinely helpful. A special mention has to go to Adam, who was brilliant throughout and made the whole experience so easy and enjoyable.

We’re delighted with our Trekker 540 motorhome and couldn’t be happier with the choice. Adam’s knowledge, patience and attention to detail really stood out, and it was clear that customer satisfaction was a genuine priority.

A huge thank you to Adam and all the team at Coupland Louth. We would highly recommend them to anyone looking for a motorhome and will definitely be returning in the future. Fantastic service from a fantastic team! 🚐👏

We went to the Worksop branch to look at, with view to buy a caravan. We dealt with Chris one of the sales execs and another chap who went through the different types of awnings and starter kits with us.

Right from the start they were awesome. Knowledgeable, helpful and friendly. We would have loved to buy from them but they couldn't get the specific model we wanted, a Bailey Pegasus Brindisi black edition, as its end of year stock and there are only about 4 new vans on sale in the UK...well 3 now 😆.

Will definitely use them for all of our accessories and servicing and really sorry we couldn't buy from them. Genuinely helpful chaps, thank you.

Penny in the spares department was so helpful and went above and beyond to help me. Such a lovely lady and very polite, with a radiant smile. Nothing was too much for her.
Thank you very much Penny.

After making an appointment to view a used motorhome we drove over a hundred miles to find the vehicle waiting for us. Adam was very helpful and answered any questions we had including some information on where the motorhome had come from. After we agreed on a price for the motorhome (which included a part exchange price for our motorhome) a date was set for collection. There were a couple of issues with the motorhome that were noted during the viewing, these issues were dealt with before collection and we have now enjoyed our first trip away and were pleased to find our new motorhome a pleasure. Many thanks to Adam for his assistance (Adam contacted us before collection to confirm collection was on track), and to Mathew who was with us on the collection day to ensure all was well.
Well done Couplands for a great service. Customer service was great including handover with Mark.

Purchased a coachman 2023 last week from these guys what a fantastic helpful company did exactly what they said and was on time the demo was outstanding best service I have ever had many thanks mark and Amanda

A massive thankyou to the service team at Couplands Worksop branch. Their customer service, support and workmanship is second to none. Our caravan went in for an annual service , and an insurance repair. With the heatwave we added the fitting of air con. Linda and the team( Dave. Jake and Pete) collectively made this happen for us ( even with the shortage of air con units). These lovely people are customer focused, down to earth but professional. Thankyou once again. Even when we were leaving a member of the sales team came out of the office and stopped the traffic in order for us to get out safely. This company shows true courteous service ( not often seen these days). We will definitely be doing service with this team again.

We've just bought a new motorhome from Couplands Worksop and the whole process has been brilliant. Thanks to Chris, Oz and the team for making us feel so welcome and so valued.

Knowledgeable staff and always very helpful. Dealt with our trade in and new Bailey purchase very efficiently.

After taking our servicing on a couple of years ago due to a local company closing couplands of Worksop have been fantastic. In particular Bridget has been outstanding and given superb customer service. Always prompt, factual and gone the extra mile to supprt our needs.

Again I would recommend them to any people Who are involved with this leisure past time.
Definitely 5star service by her and the other staff we have encountered.

After scouring the Internet with no luck for a spare part for a flojet water pump I phoned Couplands. My description of the part was a bit muddled over the phone so I took it into the accessories shop where Jenny went above and beyond to supply me with the correct part. I can't thank her enough and would genuinely recommend Couplands for their first class service.

I am now on my second caravan (2021 & 2025 ) from Couplands and am sat in it which prompted me to write this thank you.
Sally Glen and their team are a family business which offer a service rarely found these days.
They may not always be the cheapest but what you’re buying is a caravan and a family of people that will support you through your ownership. The service team, the warranty team especially are organised and fair and go out of their way to help you which let’s face it, buying a van is the easy part, being look afterwards is the hard part and couplands excel in this area so from us, a big thank you. You will not be disappointed!!

Just purchased a Swift Conqueror 560 from Couplands Worksop. Viewed and purchased on Sunday and picked it up 9 days later, what can I say, fabulous service from everyone, especially David (Ozzy to his mates’. Would definitely recommend them to anyone fancying buying a caravan

Bought a new to us Bailey fantastic service from Tom Chris and Wayne who did the handover pleasure to do business with couplands of worksop

Well what can I say. Fantastic customer service from these guys and great workmanship from the guys in the workshop. A special thanks to Tom who worked on our caravan.
We have purchased caravans and had repairs done with various suppliers and workshops over the 33 years we have been caravanning, but the service, sales and backup from this company has been the very best we have ever received. Well done to the team at Couplands Caravans, Louth. Keep up the good work and service.

Purchased a coachman lazer 575 extra at the caravan show in October last year from glen part exchanged our current caravan picked up our new van Adam was excellent sorting things out
The caravan handover was the best we have had in over 35 years of caravaning
Was the best service we have ever received from any dealership
Wouldn’t hesitate to buy from Cooplands Louth in the future
keep up the excellent service
Ian & Sharon Holtby

Having dealt with Couplands at Louth for a fair few number of years, we have had nothing other than 100% top level customer service. All the staff work extremely hard to ensure that you leave happy, whether it be purchasing a new or used caravan/motorhome or buying from their well stocked accessory shop. They're not the closest dealer to ourselves but we don't mind the 160 mile round trip to have customer service that is "next level". Highly recommended, if you're in the market for a new caravan would suggest giving them a call. Nothing to lose and a lot to gain !!