I had a problem with the cancellation of my subscription! I thought my cancellation request went through! However it didn’t and I was charged! I called customer service and the rep was a god sent! He... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What an absolute joke of a website. I paid approximately $2 to access ONE court record a week ago, only to receive a fraud alert from my bank notifying me that this same website had attempted to charg... Toon meer
Bedrijf heeft geantwoord
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... Toon meer
Bedrijf heeft geantwoord
I found the info I was looking for fast and easily. If youre on a free trial, just remember to cancel your subscription when you are done. It was easy and the person who canceled my order was very pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contactgegevens
02199, Boston, Verenigde Staten
- courtcasefinder.com
4,1
Goed
265 reviews
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I canceled my account thru email
I canceled my account thru email, it took a few days to get back to me but they gave me a refund for the month and that was really cool
16 augustus 2026
Antwoord van Courtcasefinder
Hello Mason,
Thank you for your 5-star review! We truly appreciate you taking the time to share your experience. We’re glad we were able to process your refund and resolve your request.
Thank you for your patience and for giving us the opportunity to assist you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer Service
9 augustus 2026
Antwoord van Courtcasefinder
Hello Kyernan,
Thank you very much for taking the time to share your positive experience with us. We are delighted to hear that you were satisfied with the service provided by our customer service team.
Your kind feedback is greatly appreciated and serves as a valuable encouragement to our team. We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hello Margaret,
Thank you for leaving a review. I'm sorry your questions weren’t fully addressed and that your experience didn’t meet your expectations.
Upon checking, I see that you haven't used your services yet. Although the preliminary search previews the possible results once you purchase the service, you will still need to log on to the official website and re-enter the details to run the actual search in the database and retrieve the publicly available reports. Please log in to www.courtcasefinder.com to run searches.
I want to turn things around and help you get the information you need. If you’d like, we can schedule a call as soon as you are available, or you can email us at askcourtcasefinder@courtcasefinder.com. Rest assured, I'm here to help you.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
If I could leave 0
If I could leave 0, I would. I wanted to look up details of a current case, and it said there was no records! The person was arrested and going through court dates now and court finder said no arrest, no court hearings, nothing! Don't waste your money! They won't give a refund either because you utilized a search! Rip off!!!!
3 augustus 2026
Review zonder uitnodiging
Antwoord van Courtcasefinder
Hello Barney,
Thank you for sharing your feedback. I'm sorry we were unable to provide the information you needed. We source data from records that are freely and publicly available from state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
I would love to help turn things around, but I could not locate an account associated with the name you provided in this review. Please give us a call or email us at askcourtcasefinder@courtcasefinder.com. Rest assured, I'm here to help.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Didn't get any of the information I was…
Didn't get any of the information I was told I'd receive when I signed up but the customer service representative was very nice and helpful.
29 juli 2026
Antwoord van Courtcasefinder
Hello Christina,
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback.
We're sorry to hear that you didn't receive the information you were expecting after signing up. This is not the experience we aim to provide, and we appreciate you bringing it to our attention.
We're pleased to hear that our customer service representative was able to assist you and that you found them to be friendly and helpful. Your kind words will be shared with the team.
Thank you again for your feedback and support. We value your business and look forward to providing you with an even better experience in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
great customer service
29 juli 2026
Antwoord van Courtcasefinder
Hello Myra,
Thank you for taking the time to leave us a 4-star review. We are delighted to hear that you were pleased with the service you received from our customer service team.
Your feedback is greatly appreciated, as it helps us continue to provide the highest level of service to our customers. We value your support and look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hi Rick,
Thank you for your wonderful 5-star review! We're so glad to hear that you found our communication simple and easy to understand. Providing clear, helpful, and straightforward service is something we strive for every day. We truly appreciate your kind words and your support. If you ever need assistance again, we're always here to help!
Best,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I have cancelled my membership the same…
I have cancelled my membership the same day I got the trial because I could not find ANYTHING. There was no info available on anyone. So I cancelled the service on the 1st day. Then I was charged 24.99 almost 2 weeks later and have requested a refund numerous times. I have yet to hear anything back from them.
1 juli 2026
Review zonder uitnodiging
Antwoord van Courtcasefinder
Hello,
Thank you for sharing your feedback, and I'm sorry to hear about your experience.
I would love to help check your account, but I could not locate one using the name you provided in this review. Please give us a call or email us at askcourtcasefinder@courtcasefinder.com. Rest assured, I'm here to help.
I look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The agent was proficient and provided…
The agent was proficient and provided prompt assistance. Thank you kindly
21 juli 2026
Antwoord van Courtcasefinder
Hello Pamala,
Thank you very much for your outstanding 5-star review. We sincerely appreciate you taking the time to share your experience with us.
We are delighted to know that our agent provided proficient and prompt assistance. Your kind feedback is greatly valued, and it is rewarding to hear that the support you received met your expectations. Providing professional, efficient, and timely service is always our priority.
Thank you once again for your thoughtful review. We truly appreciate your support and look forward to assisting you again whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I was scammed and Dexter was absolutely…
I was scammed and Dexter was absolutely wonderful! He helped me address the issues and got them resolved fast friendly and with great customer service care he definitely deserves a raise! Thank you so much Mr Dexter for helping me clear up the situation
18 juli 2026
Antwoord van Courtcasefinder
Hi Ashley,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Dexter. We'll ensure he reads your feedback; this will make his day. Have a great week ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I did not sign up for a subscription
I did not sign up for a subscription, I clicked NO! They charged my bank anyway. Scam! My bank caught it, blocked it and now I have to get a new card.
9 juli 2026
Review zonder uitnodiging
Antwoord van Courtcasefinder
Hello Susan,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience and understand your concerns regarding the attempted subscription renewal.
After reviewing your account, we found that we attempted to process the monthly membership renewal multiple times; however, each attempt was declined. As a result, your account has been placed in a "Canceled" status, and your access has expired today. Since the renewal attempts were unsuccessful, no monthly membership fee was collected.
If you would like to deactivate your login and unsubscribe completely, please feel free to contact us via chat, phone, or email. Our support team will be happy to assist you promptly with your request.
We appreciate your feedback and remain available should you have any additional questions or require further assistance.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I never received anything yet charged
10 juli 2026
Antwoord van Courtcasefinder
Hello Lisa,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and understand your frustration.
Upon reviewing your account, we can confirm that one of our support agents has already processed a refund for the recent charge. Please allow 3–5 business days for the funds to be returned to your account, depending on your financial institution's processing time.
We appreciate your patience and apologize for any inconvenience this experience may have caused. If you have any additional questions or require further assistance, please don't hesitate to contact our support team. We are always happy to help.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The representative was polite
The representative was polite, professional, and genuinely concerned. He made every effort to make this a good experience for me. I appreciate his effort!
12 juli 2026
Antwoord van Courtcasefinder
Hello Odelia,
Thank you for taking the time to share your wonderful 5-star review. We sincerely appreciate your kind words and are delighted to hear that our representative provided you with polite, professional, and attentive service.
It's especially rewarding to know that their genuine concern and dedication helped make your experience a positive one. We will be sure to share your feedback with our team, as recognition like yours is greatly appreciated and encourages us to continue delivering exceptional customer support.
Thank you again for your support. We truly appreciate your feedback and look forward to assisting you again whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
They provided human support when…
They provided human support when required and were professional.
9 juli 2026
Antwoord van Courtcasefinder
Hello Ward,
Thank you for taking the time to share your 4-star review. We truly appreciate your feedback and are pleased to hear that you received professional support from our team when you needed assistance.
Providing responsive, courteous, and reliable customer service is very important to us, and we're glad we were able to meet your expectations. Your feedback is greatly appreciated as we continue working to improve our services.
Thank you again for your support, and we look forward to assisting you whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Their AI system when calling made it…
Their AI system when calling made it very difficult to fully cancel my membership before the trial ended, and their website also made it difficult as well. Leading me to be billed when I had already made multiple attempts to cancel that had failed. Finally after a few days I was able to get connected to a live Agent named Dexter who was very helpful & immediately put in the cancellation request correctly & sent a confirmation email right away.
11 juli 2026
Antwoord van Courtcasefinder
Hi Angela,
Thank you for sharing your feedback. We're sorry you had difficulty canceling your membership.
We're glad Dexter was able to assist you, complete your cancellation, and promptly send your confirmation. We'll also share your kind words with him.
We'll also do our best to improve our cancellation process and overall customer experience.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I canceled this service just a day…
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and which I was. I requested them to refund me this amount because of their error. I was just doing a bitty search just to see if it was actually still on before they answered me well they sent me a message saying since I did a search we cannot refund the amount and it was there problem of not closing this account at the right time. They said they wouldn’t give me a refund so now I’m out $24.99.
I have now been refunded today. I’m happy now
8 juli 2026
Review zonder uitnodiging
Antwoord van Courtcasefinder
Hello Patricia,
Thank you for updating your review and for sharing your experience with us.
We sincerely apologize for the frustration caused by the cancellation issue and understand how disappointing it was to be charged after you believed your subscription had been canceled. We appreciate you giving us the opportunity to review your concern.
We're glad we were able to resolve the matter and process your refund. We appreciate your patience throughout the process and are pleased to know that the issue has been addressed to your satisfaction.
However, we were unable to locate an account under the name provided. To help us review your case further and properly acknowledge the account and assistance provided, please send us additional details linked to your account, such as the email address used to sign up or other account information.
Your feedback is valuable to us, as it helps us improve both our processes and the experience we provide to our customers. Thank you again for your understanding, and we wish you all the best.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Catherine was very helpful and resolved…
Catherine was very helpful and resolved my issue. I did not want a subscription and it was not clear when I authorized the $1.99 payment that I was getting a monthly subscription
8 juli 2026
Antwoord van Courtcasefinder
Hello Carole,
Thank you for your feedback and for sharing your experience. We're glad Catherine was able to help resolve your issue. My apologies for the frustration and inconvenience caused by the subscription process.
On our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll the customer in a monthly subscription if the customer does not cancel during the trial. We provide an Order Summary on the checkout page, with a checkbox for the customer to acknowledge that they have read our Terms of Service and Billing Terms.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I wanted a one day access for $1.99
I wanted a one day access for $1.99. Somewhere in small print I guess I was signed up for $24.95 monthly membership. I was then surprised when my credit card was charged the next month.
It was a very deceptive transaction.
3 juli 2026
Review zonder uitnodiging
Antwoord van Courtcasefinder
Hello Dan,
Thank you for sharing your feedback. We sincerely apologize for any frustration this experience may have caused.
We were unable to locate an account under the name provided in your review. To further investigate your concerns, please contact our support team and provide the email address or other details associated with your account so we can locate it and assist you further.
GoodCar strives to provide clear information about our subscription terms during the checkout process, including that the $1.99 purchase is part of a trial that automatically renews into a monthly subscription unless canceled before the trial period ends. We understand, however, that subscription terms can sometimes be overlooked, and we appreciate you bringing your concerns to our attention.
Once we receive the account details, we will be happy to review the charges and work toward a resolution.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer service made this app great!
3 juli 2026
Antwoord van Courtcasefinder
Hello Kori,
Thank you for your 5-star review! We truly appreciate your kind words and are delighted to hear that our customer service made your experience with GoodCar a great one. Providing prompt, professional, and helpful support is always our goal, and it's rewarding to know our team made a positive impact.
Thank you for taking the time to share your feedback. We appreciate your support and look forward to assisting you again whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hello David,
Thank you very much for your wonderful 5-star review. We are delighted to hear that Stephanie provided you with professional, thoughtful, and kind service. We take great pride in delivering exceptional customer support, and your recognition of Stephanie's efforts is truly appreciated.
Your feedback means a great deal to us, and we will be sure to share your kind words with Stephanie. Thank you for taking the time to leave your review, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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