I had a problem with the cancellation of my subscription! I thought my cancellation request went through! However it didn’t and I was charged! I called customer service and the rep was a god sent! He... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What an absolute joke of a website. I paid approximately $2 to access ONE court record a week ago, only to receive a fraud alert from my bank notifying me that this same website had attempted to charg... Toon meer
Bedrijf heeft geantwoord
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... Toon meer
Bedrijf heeft geantwoord
I found the info I was looking for fast and easily. If youre on a free trial, just remember to cancel your subscription when you are done. It was easy and the person who canceled my order was very pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Contactgegevens
02199, Boston, Verenigde Staten
- courtcasefinder.com
4,1
Goed
265 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Refund
I accidentally forgot to cancel my substitution and I didn’t even use it and still was not offered a refund.
31 januari 2026
Antwoord van Courtcasefinder
Hello Kaila,
Thank you for taking the time to leave your review. We’re sorry to hear about your experience and understand your concerns regarding the refund.
Please note that your account has already been cancelled by one of our support agents to prevent any future renewals. As outlined in our terms and conditions, substitutions renew automatically unless cancelled prior to the renewal date; therefore, a refund could not be issued in this case.
We appreciate your feedback and will take it into consideration as we continue to improve how clearly we communicate our subscription and cancellation process. Should you have any further questions, please do not hesitate to contact our customer support team.
Thank you for your feedback. We value all comments as they help us enhance the experience for our customers.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hello Michael,
Thank you for taking the time to leave us a 5-star review. We’re pleased to hear that you found our service easy to use and that our team was easy to communicate with. Providing clear, professional, and approachable support is very important to us, and we truly appreciate your feedback.
Thank you for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Listened and promptly took care of my…
Listened and promptly took care of my request to confirm cancellation and send confirmation of action.
28 januari 2026
Antwoord van Courtcasefinder
Hello Gloria,
Thank you very much for your 5-star review and for taking the time to share your experience. We’re pleased to hear that your request was listened to and handled promptly, and that the cancellation and confirmation were completed to your satisfaction.
Providing clear and efficient support is very important to us, and we truly appreciate your feedback.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
GENUINE HELPFUL EXPLAINATIONS
SHE WAS VERY HELPFUL EXPLAINING ALL ASPECTS OF THIS SITE AND ANSWERING MY QUESTIONS.
28 januari 2026
Antwoord van Courtcasefinder
Hello, Elise!
We appreciate the time you took to leave us a 5-star rating! We're so happy to hear that our agent was able to assist you. We hope that you can also share your experience with others and recommend our site. Have a great day!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hello Hellen,
Thank you for taking the time to leave us a 5-star review. We sincerely appreciate your positive feedback. We are pleased to learn that Ann provided you with courteous and professional assistance. Your comments will be shared with her and the rest of our team.
Should you require any further assistance or have additional questions, please do not hesitate to contact us. We remain at your disposal and are happy to assist.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Thank you for your help
26 januari 2026
Antwoord van Courtcasefinder
Hi Aurora,
We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very quick and easy
Just gave a quick call and had my issue resolved in minutes, good job!
25 januari 2026
Antwoord van Courtcasefinder
Hello Cody,
Thank you for your 5-star review. We are pleased to hear that your issue was resolved quickly and efficiently, and that our team was able to assist you within minutes. Your kind feedback is greatly appreciated and will be shared with our team.
We look forward to assisting you again should you need any further support.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hello Nancy,
Thank you very much for your 5-star review. We are delighted to hear that our team was attentive and provided you with helpful search options. Your feedback is truly appreciated and motivates us to continue delivering high-quality service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Awesome and friendly customer service…
Awesome and friendly customer service representative. Was able to resolve my problem with a one call resolution. Took my concern and was able to solve it.
21 januari 2026
Antwoord van Courtcasefinder
Hi Clarence,
Thank you for this excellent review. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Check your Website before charging for…
Check your Website before charging for a subscription that your customers cancelled?
19 januari 2026
Antwoord van Courtcasefinder
Hi Stephanie,
I appreciate your review and I'm sorry for the confusion. At the time of enrollment, you have agreed to our billing policy, which indicated after the seven-day trial is completed, additional billing would follow on a monthly basis. A confirmation email was sent detailing the same. This information can also be found in our Terms of Service, https://courtcasefinder.com/terms.
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Thank you, Dexter!
I was very lucky to have wonderful "Dexter" assist me today. He has a such a delightful personality and was very professional helping me with my request today. Dexter is well-trained, efficient, and a very effective listener. Best customer service I have received in a while. Thank you!
19 januari 2026
Antwoord van Courtcasefinder
Hi Cecilia,
Wow, this is such a lovely review! Thank you so much for taking the time to let us know how happy you were with how Dexter assisted you. We'll be sure to let him know about your feedback; this will definitely make his day. Have a great one!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hi, BA! Thank you for your wonderful feedback! Glad to know your issues were resolved. We'll forward your feedback to the agent who helped you out. Have a great day!
Sincerely,
Bianca
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hello Maureen,
Thank you for taking the time to leave us a 5-star review. We are pleased to hear that our assistant was courteous, polite, and knowledgeable. Your feedback is greatly appreciated.
Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hello Jill,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you experienced excellent customer service.
Your feedback is greatly appreciated and motivates us to continue delivering a high standard of service. Should you require any further assistance, please do not hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
She was very easy to talk to
She was very easy to talk to, very knowledgeable, wonderful phone manners.
12 januari 2026
Antwoord van Courtcasefinder
Hello Sandra,
Thank you for your kind feedback. We’re pleased to hear that our representative was knowledgeable, easy to speak with, and demonstrated excellent phone etiquette. We appreciate you taking the time to share your experience.
Best,
Jen
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The operator was knowledgeable and…
The operator was knowledgeable and courteous and professional
11 januari 2026
Antwoord van Courtcasefinder
Hi John,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer support was great
Customer support was great. But we site lied. Did not give me anything that wasent public access. It's a lie
9 januari 2026
Antwoord van Courtcasefinder
Hello Learoy,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our customer support helpful, and we appreciate your acknowledging their efforts.
We’re sorry to learn about your disappointment regarding the information provided on our website. This is certainly not the experience we aim to deliver. Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
If there’s anything specific you’re still trying to find, please feel free to reach out—we’d be more than happy to assist.
Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Got what I needed and very easy to use!
8 januari 2026
Antwoord van Courtcasefinder
Hi Lisa,
We're happy you found what you were looking for. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
No way to cancel subscription online
No way to cancel subscription online. thats a tactic used to get money out of people. Literally lies and says it has a cancel subscription button but there isnt one in their website. They will keep charging you if u dont call them and cancel it.
20 december 2025
Antwoord van Courtcasefinder
Hi LaNeka,
I'm sorry you found it hard to cancel. You can cancel your CourtCaseFinder subscription anytime by using our support form or calling (833) 461-1153. The support form can be found under "My Account" > Contact Us. Once you choose "Account Cancellation", and submit your request, your account will automatically be canceled.
Rest assured we will do our best to improve our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Antwoord van Courtcasefinder
Hi Catherine,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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