Inept employees, inconsistent information, ludicrously false measurements, lies, being treated like a child on the phone, and hopefully they process a full refund promptly for an order that was ca... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Overall an excellent experience. Website was very easy to navigate and make initial purchase. I did make a mistake in measurements and needed to utilize the insurance I purchased. The 2 people I worke... Toon meer
Bedrijf heeft geantwoord
Well thought out process from start to finish. I was able to correct a couple of measurement mistakes thanks to one of your team members that had reviewed my measurements and pictures of my Green Eg... Toon meer
Bedrijf heeft geantwoord
These are well made, heavy duty covers that fit perfectly! There were reviews that complained about the company going "back and forth" with design requests. Frankly, I found the process to be excell... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Contactgegevens
Old Norcross Rd 595, 30046, Lawrenceville, Verenigde Staten
- coversandall.com
4,1
Goed
5K reviews
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Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I was reluctant to order but I did
I was reluctant to order but I did, and it was money well spent. Fits perfectly and I have had it for months in the sun and storms and still looks perfect the navy did not fade at all.
1 juli 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Chris, Thank you so much for sharing your experience! We’re delighted to hear that your cover has exceeded your expectations and continues to fit perfectly after months of exposure to the sun and storms. It’s especially great to know that the navy color has maintained its appearance without fading. We truly appreciate your trust in choosing us and are thrilled that you feel it was money well spent!
This is my second cover
This is my second cover from this company. Great product, great communication. I got the cover max custom griddle cover, which costs about the same as the big box brand. Quality and durability far exceeds what you buy in the store. The designer had a question about my submitted measurements and reached out to me before making it. Was delivered 2 days earlier than promised. My pool filter cover is 3 years old now, and still looks new. Great company
20 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Debbe, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you’re once again impressed with the quality, durability, and communication throughout your order.
It’s wonderful to know that your pool filter cover has held up so well after three years, and that our team’s attention to detail with your measurements helped ensure a great fit for your new griddle cover. We truly appreciate your continued trust and support, and we look forward to serving you again!
Perfect Fit!
The covers fit perfectly and the material was of high quality. They arrived earlier than expected. I was informed of the entire process. Very happy with the overall experience. Would definitely recommend !!!
19 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Kathy, Thank you so much for your wonderful feedback! We’re delighted to hear that the covers fit perfectly, the material met your expectations, and your order arrived ahead of schedule. It’s great to know you were kept informed throughout the process and had such a positive experience. We truly appreciate your recommendation and look forward to serving you again!
Perfect Fit
Perfect fit for my outdoor ottoman cushion. Arrived quickly and looks great!
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Lindsey! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I received the order while I was out of…
I received the order while I was out of town and returned today. When I opened the package I discovered it only has eyes in the 4 corners. I thought that I paid extra for eyes at 12” intervals but I am unable to locate the receipt for my order. Can you send it please?
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hello Mark, we are sorry for the inconvenience caused to you. The order was placed with grommets at the four corners only, and it was shipped accordingly.
As per your request, our team has sent you an email with a copy of the invoice for your reference. If you have any other concerns, please feel free to reply to the same email, and we will be happy to assist you.
Great Fit - Pleasantly Surprised!
Great Fit! Good communication throughout and nice surprise to see a storage bag included. Thrilled to do business with Covers&All! I’ll be back!
21 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Doug! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was a custom journey with lots of…
It was a custom journey with lots of communications, measurements and more measurements and recertification but it was worth it. Perfect fit all weather tailored cover for my bow cushion on my Boston Whaler boat. Looks great and will protect my very expensive cushion from the elements and wear and tear.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Dear Customer, Thank you so much for sharing your experience! We’re delighted to hear that the detailed custom-order process was worthwhile and that the finished cover is a perfect fit for your Boston Whaler bow cushion.
It’s wonderful to know the cover looks great while providing the protection your valuable cushion needs from the elements and everyday wear. We truly appreciate your patience throughout the process and are thrilled with the result!
This is my second time ordering from…
This is my second time ordering from Covers & All. Their prices and workmanship are terrific! We submitted a custom order, and it fits perfectly!
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Bonnie, Thank you so much for choosing Covers & All again! We’re thrilled to hear that you’re happy with our pricing, workmanship, and the perfect fit of your custom order. We truly appreciate your continued trust and support, and we look forward to serving you again!
You get what you pay for!
Well made, very sturdy, and a perfect fit with enough room so it isn’t a chore to take on and off.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Eric, Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the sturdy quality, excellent fit, and ease of use of your cover. It’s great to know the fit provides just the right amount of room for easy installation and removal. We truly appreciate your support!
Quality items made to order and…
Quality items made to order and delivered quickly at fair prices. I have ordered from them twice now and both times have been great.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Jeffrey, Thank you so much for your continued support! We’re delighted to hear that both of your orders met your expectations in terms of quality, customization, delivery, and value. We truly appreciate your repeat business and look forward to serving you again!
I admit that I was skeptical prior to…
I admit that I was skeptical prior to ordering. I have purchased a cover for my outdoor kitchen,power burner, from another vendor in the past and I was very disappointed in the fit of that cover. I ended up keeping it since we were expecting rain and I needed to cover the burner.
When I ordered from Coversand all I didn’t know what to expect. I filled out the custom order sheet along with measurements and sent it in to them. A short time later I received a email asking me to recheck the measurements that I had sent in, I had sent measurements and photos. I rechecked the measurements, they were correct. I’m glad that they took the time to recheck my measurements and make sure that they were correct. Just for clarification, I also sent in a diagram with measurements from the manufacturer that did differ from my measurements. After confirming the measurements my cover was manufactured and sent to me. Perfect fit. This was not a big item and I’m sure it was not a big money maker for the company but for them to go the extra mile was amazing. We have patio furniture that we are measuring up to have covers made before the rain hits. We have also recommended Covers and all to many of our friends. Great customer service! Thank you!!!!!👍🏼
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Dear Customer, Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that your custom cover fit perfectly and that our team’s attention to detail gave you confidence in your purchase.
It means a great deal to know that our efforts to verify your measurements and ensure the right fit made a difference. We truly appreciate your recommendation to your friends and look forward to helping you with covers for your patio furniture as well. Thank you for choosing Covers & All!
I recently had a custom banquette seat…
I recently had a custom banquette seat cushion made for our breakfast nook, and I couldn’t be happier with how it turned out. The fit is perfect, the exact size I needed, and it completely elevates the space. The quality is excellent, from the stitching to the firmness of the foam, and the fabric looks beautiful in the room. It adds comfort, style, and a finished look to our nook. I’m genuinely so pleased with the result.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Francois, Thank you so much for your wonderful feedback! We’re delighted to hear that your custom banquette seat cushion fits perfectly and has elevated your breakfast nook. It’s fantastic to know you’re happy with the stitching, foam firmness, and fabric quality. We truly appreciate your kind words and are thrilled you’re so pleased with the result!
Great Experience!
Great Experience!
Great experience with Covers & All! The ordering process was easy, the turnaround time was quick, and the quality exceeded my expectations. The cover fit perfectly, and the material is excellent quality. I’m very happy with the purchase and would definitely recommend Covers & All!
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Jason, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with the easy ordering process, quick turnaround, and excellent product quality. We truly appreciate your recommendation and are delighted that the cover fits perfectly!
Easy
Easy, clear instructions and description of product. Fast delivery. Product is well made, fits perfectly.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Mary, Thank you so much for your wonderful feedback! We’re delighted to hear that you found the instructions clear, delivery fast, and the product well-made with a perfect fit.
We truly appreciate your support and are glad to know you had such a positive experience!
Average product
The product took longer to get here and thought from photos and write up that the seat would be more comfy then it is.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi John, We’re sorry the delivery took longer than expected and that the seat comfort did not meet your expectations.
Please email us at reviews@groupbayport.com with your order details and any relevant photos or information.
Our team will review your concerns and work with you toward the best possible resolution.
Mostly I am grateful to find a sunshade…
Mostly I am grateful to find a sunshade that uses a chain for raising and lowering the shade. Other ways just don’t work or break quickly. It was easy to order and came quickly. The ONLY disappointment no instructions. None. We were able to figure it out. (This isn’t our first rodeo) But it was disconcerting. We will certainly be ordering again.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your feedback! We’re glad you’re pleased with the sunshade, easy ordering, and quick delivery. We appreciate your comments regarding the missing instructions and will share them with our team for improvement. We look forward to serving you again!
The construction of the blinds are not…
The construction of the blinds are not the quality I expected. One of my blinds the seam that holds the weighted rod has already come loose. The outside edges were some edges finished and some not. For the price not pleased with the product. L guess you live and lern
17 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hello Anthony, we are sorry for the inconvenience caused to you. Our team will contact you soon to verify the details, and we are awaiting your response.
Good product
Good product. Reasonable timing. Got exactly what I asked for.
12 juli 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your feedback, Ryan! We’re glad the product met your expectations and arrived within a reasonable timeframe. We truly appreciate your support!
On Time and Good Quality
Our cushions arrived on time as expected. They are made with good quality fabric and very comfortable. Big improvement over the 2"-3" cushions we had before.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your feedback! We’re glad your cushions arrived on time and that you’re pleased with the fabric quality and comfort. We hope you enjoy them for years to come!
We got there in the end
I'm really pleased with the final outcome of my purchase. However, there were a series of miscommunications and escalations during the review process that required repeated clarifications. It was frustrating having to repeatedly advocate for common sense throughout the customer service experience. They were able to resolve everything for me in the end and the resulting products came out great. But I could have done without the customer service frustrations.
22 juli 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hello Jennifer, Thank you for your feedback. We are glad to know that you are satisfied with the final product and that your concern was resolved.
We apologize for the inconvenience caused and will certainly consider your feedback to help us improve the customer experience.
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