The coving is superb quality and and was so easy to fit, especially thanks to the corners that can be ordered separately. I was so impressed with their communication and how they were very willing to... Toon meer
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Lees wat reviewers zeggen
Just received my ceiling roses from Coving Direct today, and they are stunning! Way better than anything you can buy in the main DIY stores, and they arrived well packaged and in breakneck speed (just... Toon meer
Bedrijf heeft geantwoord
Outstanding customer care! They replied to my question within just two hours (at 10pm!) and David was extremely helpful throughout the whole process. I had checked the reviews before placing my or... Toon meer
Easy to navigate web site, extremely well packaged ceiling roses, fast delivery and great communication. Can't wait to see what my ceiling roses look like when they are in situ. This is what good busi... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a supplier of high quality design led interior mouldings.
Contactgegevens
Knockmitten Lane, D12 AV21, Dublin
- 02032892094
- sales@covingdirect.co.uk
- covingdirect.co.uk
4,9
Uitstekend
559 reviews
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Really fast delivery and very happy…
Really fast delivery and very happy with the Georgian dado rail I bought. Easy fix.
13 februari 2023
Quick turnaround from placing order.
Quick turnaround from placing order.
Great product, more durable than previous order.
I use Coving Direct for all my coving needs
11 februari 2023
Excellent product and rapid delivery
Excellent product and rapid delivery. This is a second purchase and will purchase again.
9 februari 2023
First Class Service
Easy to navigate web site, extremely well packaged ceiling roses, fast delivery and great communication. Can't wait to see what my ceiling roses look like when they are in situ. This is what good business is all about, such a refreshing change in a world that appears to have gone to pot after the pandemic. An absolute pleasure to do business with.
6 februari 2023
Unfortunately two out of the three…
Unfortunately two out of the three celing roses came with the paint damaged and peeling. Coving Direct were very quick to respond and said it was down to the manufacturer and to use a damp cloth to take of loose pieces and repaint. This is not the point nor what we paid for and I personally wouldn't have sent them out as they were. After repainting you can still see where the paint had come off. Disappointing to say the least especially after we were so patient after a delayed delivery due supply.
19 januari 2023
Antwoord van Coving Direct
Hello Stephen,
My apologies, I did not realise there was still an issue with these B3015 Ceiling Roses as nobody contacted me since my last phone call with you offering the solution with the damp cloth. As an installer myself (weekends only now) and a painter decorator by trade this method has always worked for me and this is the first time I’ve had an issue with it. Had I been contacted and told that actually no David this is not acceptable I would have arranged a refund and return immediately. As I did not hear anything further from you I had assumed all was good.
You are quite right in that the roses should not have been sent out like this and they weren’t. Unfortunately for me this “cracking” problem with the B3015 rose only seems to happen during delivery. I can promise you I checked these roses before shipping and there were no paint cracks in them. I always check them as I know they can sometimes be problematic.
Regarding the delayed delivery I contacted Lyndsey straight away when I realised my error with the stocks and offered to cancel the order. I was told that would not be necessary and you were happy to wait.
Once again my apologies for your experience with my company. This is not the standard I expect from myself. I have just refunded you for the two ceiling roses. I have also delisted these B3015 roses from my website until such a time as the manufacturer can guarantee this issue has been resolved and the primer coat on them is of the same quality as all the other ceiling roses I stock. If you could send me a photograph of the roses with the cracks so I can show the manufacturer that would be appreciated.
As I said at the start of my reply had I known you still had these issues I would have sorted them straight away but the first I knew there was still a problem was via your review.
Apologies again,
David.
This is the best place to buy coving
This is the best place to buy coving, they have great products and prices, I ordered the"Orlando" coving and it was primed and looked very neat, it's a little flexible which is great for uneven walls, I'm very happy with the quality and the finish, I had great customer service and will be ordering here again for sure. Thanks
13 februari 2023
Review zonder uitnodiging
Antwoord van Coving Direct
Thanks Rafael, much appreciated!
Quick dispatch with good tracking…
Quick dispatch with good tracking available and a fast reply to a query I sent via email. The coving is good quality and looks lovely. Would definitely use this firm again.
3 februari 2023
Review zonder uitnodiging
Antwoord van Coving Direct
Thank you Sam!
Have used this company many times and…
Have used this company many times and always very helpful and delivery arrives on time.
Would highly recommend there products x
7 februari 2023
Antwoord van Coving Direct
Thank you, much appreciated.
Coving direct are just a great company
Coving direct are just a great company, great products and just really nice people
25 januari 2023
Antwoord van Coving Direct
Thank you for the kind words. Very much appreciated.
Great guys
Great guys! Excellent product ! Delivered very quickly to UK.
Very impressed!
10 januari 2023
Antwoord van Coving Direct
Thank you Serghei.
Fantastic service
David is on the ball, knows his product and more than happy to help out when a small item customer like ourselves have a few requests and some feedback.
17 januari 2023
Antwoord van Coving Direct
Thanks Christiaan, you’re feedback was appreciated and I passed it on to the manufacturer.
Excellent communication and a great product
We received emails from the company immediately advising of delivery and ensuring we were happy with that. The product arrived on time and was excellent quality.
4 januari 2023
Antwoord van Coving Direct
Thanks Sharon!
The package arrived as predicted
The package arrived as predicted, and well wrapped. I do queerly the cost of postage it did seem high. The ceiling rose is as shown in the publicity and will fit in well in my house.
19 december 2022
Excellent product
Excellent product. Really delivered well and loved the end result. Would like a calculator for how much you need and perhaps an option to buy a mitre box.
9 december 2022
Five star thumbs up
Extremely happy with the product and service from Coving Direct UK. Communication was excellent and very personal. I had a question about the product post delivery and got a very quick response. Couldn't really ask for any more. Thanks David
29 november 2022
Review zonder uitnodiging
Antwoord van Coving Direct
Thanks Tarkan, you are most welcome!
The dado very good looks excellent up
The dado very good looks excellent up. The big bad point about coving Direct is there delivery company (parcel force). When the parcel was delivered had the wrong post code on,the driver mad it very clear that this was my fault. Very rude coving Direct delivery company. Shame.
19 november 2022
Antwoord van Coving Direct
Hello Kim, Thank you for the review and my apologies for your experience with Parcelforce. Unfortunately I have no control over the behaviour of an employee of another company whether it be good or bad.
You may rightly suggest that I could use another courier company to deliver my parcels but after 12 years in business I have used them all at some stage and I can honestly say that Parcelforce have been the best of them. However, I acknowledge that the benchmark is not too high when it comes to courier companies though!
Once again my apologies and rest assured I will be bringing this matter up with Parcelforce as I hope you do as well.
Regards,
David.
Amazing company
Amazing company. Excellent customer service. We got skirting and panelling, we’ll be using them again when we do the middle room and front room. I will say, add 10% to your order and then one more for good measure haha. It cuts really easily too, painted well. Looks amazing. So happy happy with it.
7 november 2022
Great Character and Responsibility
David went over and beyond to get the product to me the delivery service was not very competent but they came through in the end thanks to David following up to make it happen.
A big thumbs up to David.
i highly recommend and will purchase more products from him.
21 oktober 2022
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