The coving is superb quality and and was so easy to fit, especially thanks to the corners that can be ordered separately. I was so impressed with their communication and how they were very willing to... Toon meer
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Lees wat reviewers zeggen
Just received my ceiling roses from Coving Direct today, and they are stunning! Way better than anything you can buy in the main DIY stores, and they arrived well packaged and in breakneck speed (just... Toon meer
Bedrijf heeft geantwoord
Outstanding customer care! They replied to my question within just two hours (at 10pm!) and David was extremely helpful throughout the whole process. I had checked the reviews before placing my or... Toon meer
Easy to navigate web site, extremely well packaged ceiling roses, fast delivery and great communication. Can't wait to see what my ceiling roses look like when they are in situ. This is what good busi... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a supplier of high quality design led interior mouldings.
Contactgegevens
Knockmitten Lane, D12 AV21, Dublin
- 02032892094
- sales@covingdirect.co.uk
- covingdirect.co.uk
4,9
Uitstekend
559 reviews
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Brilliant company- quality products & excellent service
Great customer service from David - from providing us with help on choosing our Dado rails through to keeping us updated on the progress of our order
So pleased with this quality product
5 november 2022
Review zonder uitnodiging
Brilliant service - Thanks David!
Brilliant service, the coving we wanted was out fo stock when we enquirer. However They kept us in the loop & when they arrived in stock they reached out to us. Lovely products and will be purchasing more for our other rooms.
22 oktober 2022
Amazing service
Amazing service, friendly helpful staff members assisted me throughout my order
Delivery Timing
2 november 2022
Amazing service
Amazing service, amazing product.
Thank you David for your help and support.
Regards,
Inna
24 oktober 2022
Antwoord van Coving Direct
Thanks Inna, you are most welcome! Hope the project is going well for you. All the best, David.
Amazing customer service
Amazing customer service, David was keeping me updated on each step of progress with order and delivery.
Amazing quality product, best prices.
Very happy client :)
Thank you.
Inna
24 oktober 2022
Review zonder uitnodiging
A+++!As described,fast delivery ,great…
As described,fast delivery ,great communication if you have a questions ,will strongly recommended .
20 september 2022
Very happy with the service received…
Very happy with the service received from Coving Direct and the quality of the product. I can honestly say that it was a pleasure buying from this company.
13 oktober 2022
Easy purchase and good communications.
12 oktober 2022
Excellent product and cheapest on the…
Excellent product and cheapest on the market too
David is very helpful and responds to queries promptly
10 oktober 2022
Antwoord van Coving Direct
Thanks Dr. Khurrum. I hope the project went well!
Great service thats efficient
Seller contacted me advise if the size and to make sure I ordered the correct size. Great service! Thank you David. Product arrived as described and well packaged. It is a quality product and far superior to wickes or bandq coving.
5 september 2022
Good product, good service
I found what I wanted on the site, it was easy to order and I had an update on dispatch. My order arrived when expected and I was pleased with the product.
16 september 2022
Excellent service
14 september 2022
Its a pity there arn't more companies…
Its a pity there arnt more companies like this !
Exellent coms..delivered right on time..lovely product in perfect condition at a brilliant price Such a rarity these days.
25 september 2022
Antwoord van Coving Direct
Thanks Liz, much appreciated!
Ordering was easy and straight…
Ordering was easy and straight forward,the only downside was the delivery which was to long because of the royal Mail strike but that's not the company's fault good product and really helpful on the phone
3 september 2022
Antwoord van Coving Direct
Thanks Nick, yes it was tough going re deliveries during that time. All sorted now! It was nice speaking with you and thanks again for your patience.
First Class Service Great Products
First Class Service Great Products Thank you again.
1 september 2022
Antwoord van Coving Direct
You’re most welcome Paul.
Very good technical information given
Very good technical information given
Realistic and honest management
Respond to e-mails and calls promptly
Safe and prompt delivery from Dublin to London.
Highly recommended.
12 augustus 2022
Good product and services
9 augustus 2022
Despite Dave having problems with…
Despite Dave having problems with customs. The service received was 5 star.
The product is spot on to. ty
8 augustus 2022
Antwoord van Coving Direct
Thanks Christine!
Avoid at all cost
Avoid at all cost
I still have not received my coving ordered a month ago and can not get hold of them via telephone or email
3 augustus 2022
Antwoord van Coving Direct
Hello Robert, Thank you for taking my call and my apologies again for your experience with Coving Direct. As discussed, I had absolutely no idea that you were having delivery issues. I have no record of receiving any emails from you and as I’m a “one person operation” the phone number on the website is always diverted to my mobile. I also included my mobile number in the email I sent you with your tracking details.
The first time I became aware that there were problems was when I read your review. I phoned you straight away and I hope you agree I have remained in constant contact with you until everything was sorted.
With regards to the timeline of your delivery, you placed your order on July 18th. I dispatched it on the 19th and sent you your tracking details that evening. The first parcel arrived on the 29th (9 working days later) and the second parcel arrived on the 3rd August (12 working days later). This is still an unacceptable delay in my opinion but not a one month delay. Again, I hope you agree.
Once again my apologies for your experience. Proper customer service and prompt, direct communication is extremely important to me and I always endeavour to keep to those principles. Unfortunately, this time it was not the case.
Regards,
David.
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