Banner for Cox & Kings

Cox & Kings Reviews 

1.202
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a fabulous trip to Peru with Cox and Kings. The organisation of the trip from start to finish was excellent. The information provided, the hotels, destinations, tour manager and local guide... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

For us the problem with Cox and Kings Romania was the long days on the coach. I had been aware of the long distances involved and was told when I booked that there would be lots of stops. It turned ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a great group trip 'Across the Southern Caucasus'. Starting in Azerbaijan, then Georgia and finally Armenia. Although there were 17 on the trip it felt like less and each country provided differe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bianca was so patient and helpful. She organised our recent trip to south of Spain. Everything was perfect. She listened to where I wanted to go and all hotels and guided tours were exactly what we... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(1.202)

62 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Full marks from my husband and me!

I had wanted to visit Ravenna for years and it didn’t disappoint. The tour was fascinating throughout and Sally was a wonderful lecturer, so knowledgeable but friendly and approachable at all times and she communicated her enthusiasm for her topics brilliantly. Our Italian guide Rita was lovely too, with plenty of suggestions as to where to find good places to eat in our down time.
The hotel was ideally situated and very comfortable, better than I was expecting from a 3-star hotel. Breakfast was good too.
I would definitely recommend Cox and Kings to friends and family. Score: 10 out of 10

13 november 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Mrs Mullins,

Thank you for sharing such a detailed and glowing review of your Ravenna tour. We’re thrilled to hear that the experience exceeded your expectations and that Sally and Rita made such a positive impression with their knowledge and helpful suggestions.

It’s wonderful to know the hotel and meals added to your enjoyment, and we truly appreciate your recommendation and perfect score. We look forward to welcoming you and your husband on another memorable journey soon!

Best regards,
Angelos
Guest Experience Specialist

Beoordeeld met 5 van de 5 sterren

Splendours of Chile

Splendours of Chile was a fantastic tour seeing some amazing landscapes. The tour guide who accompanied us was professional and caring of all the group. Highly recommend

15 november 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Mr Wilson,

Thank you for sharing your wonderful feedback on the Splendours of Chile tour. We’re delighted to hear you enjoyed the stunning landscapes and that our tour guide provided professional and caring support throughout your journey.

Your recommendation means a lot to us, and we look forward to welcoming you on another memorable experience soon!

Best regards,
Angelos
Guest Experience Specialist

Beoordeeld met 5 van de 5 sterren

Full on well organised tour

Full on well organised tour. Logistics very good. Reps always on hand to smooth things out. Like flight and airport changes at the last minute handled brilliantly by the rep.

8 november 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Nicola,

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed a well-organised tour and that our team was able to handle the logistics and last-minute changes smoothly. It’s great to know the reps were always on hand to assist and make your experience stress-free.

We truly appreciate you taking the time to share your experience and hope to welcome you on another tour soon!

Best regards,
Angelos
Guest Experience Specialist

Beoordeeld met 1 van de 5 sterren

Delay in issuing Tickets

Departure in 4 days, still awaiting tickets.
Despite being advised by our travel agency, that tickets would be despatched approximately 7 days before departure.

Gives us little little time to research and finalise our plans for the free time we have in the itinerary.

Don’t know times of 6 internal flights and arrival times in next destination of Itiniery, and exactly what free time we have.

A total shambles undermining our exitment and enthusiasm for an expensive holiday.

4 november 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Richard,

Thank you for your review, and I am really sorry for the frustration caused. You are absolutely right that having everything confirmed sooner would have helped you feel prepared and excited rather than stressed so close to departure. We will do our best to ensure this is not repeated.

We will ensure the rest of your journey is supported smoothly from here, and we will also check in when you are back to make sure the experience itself lived up to what you hoped for.

Thank you again for taking the time to share this.

Angelos

Beoordeeld met 5 van de 5 sterren

A great tour!

An excellent tour showing the many different sides to a stunning country

10 oktober 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Gillian,

Thank you for your five-star review.

We hope to welcome you back soon.

Terry

Beoordeeld met 5 van de 5 sterren

A great trip to Andalusia and Gibraltar

We had a great trip to Andalusia and Gibraltar. A lovely group, knowledgeable local guides and Carlos was a very attentive tour manager

17 oktober 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Mike 11,

Thank you for your glowing feedback. I am delighted to see we provided a 5* experience.

We look forward to welcoming you back soon.

Terry

Beoordeeld met 4 van de 5 sterren

Cox & Kings - Outstanding service

As a regular customer of Cox & Kings - we wish to highly commend the 5 star service, provided by Bianca Benn from Sales & Angelos the manager of Guest Relations, which is second to none. Their professionalism & customer care always ensures that customer satisfaction is guaranteed. Their after sales service was excellent.

We have no hesitation in recommending Cox & Kings for all future travels for a well curated travel experience.

10 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Ms Brito,

Thank you for taking the time to post such a glowing review. I am delighted to hear that our team continue to deliver the highest standards of service.

We look forward to welcoming you back on another tour soon.

Best Regards

Terry

Beoordeeld met 4 van de 5 sterren

Good accommodation choices and guiding

We trust Cox and Kings to choose good hotels and guides and to put together good itineraries. Although the guide on our latest trip (Crete) made no attempt to engender group bonding as there were no communal dinners arranged. Which we would have liked.

4 oktober 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Customer 2 ,

I am sorry to hear that our Crete tour was not as great as your previous experiences. We try to be really clear about what is included in each tour in our brochure and website descriptions, so you know exactly what to expect.

We look forward to welcoming you back on another tour soon.

Terry

Beoordeeld met 5 van de 5 sterren

Cox and Kings excellent small groupo tours

We had a great experience travelling around Greece. Our guide tour guide Barbara and driver Nichos were simply brilliant. The wealth of knowledge and commitment to ensure our group got the most out of our tour by Barbara was impressive to say the least. While the driving skill of Nichos on some of the country ‘roads’ we travelled on was outstanding.
The archaeological sites and museums we visited on our tour were brilliant and our non-historical excursions to a local winery for a tasting session and an olive farm to learn about olive cultivation were also first class.
The only disappointment we had on the whole tour was the restaurant in Grand Meteora Hotel at Kalambaka where we stayed for two nights. The hotel is branded as five-star but from the quality of the food served to guests the restaurant clearly was not.

5 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Dr Toft,

Thank you so much for your kind words and the 5-star rating. We are really glad to hear you enjoyed the journey, and that Barbara and Nichos made such a difference to your experience. We have also taken note of your feedback regarding the restaurant in Kalambaka which is genuinely helpful.

We would be very happy to welcome you on another Cox & Kings tour in the future.

Warm regards,
Angelos

Beoordeeld met 5 van de 5 sterren

Cox & Kings Classic Sicily Oct 2025

A well planned itinerary covering most of the essential and best sights of the island; also well timed in order to avoid the busiest times and lengthy queues. Communications good. Small group of 18 (the max) led by an experienced, informative and friendly Sicilian guide, Massimo, whose qualifications meant we didn't need to use local guides anywhere. Coach comfortable and well driven, with water supplied to guests being a nice touch and helped to keep the tour party on time. Longer journeys broken by comfort breaks. Hotels were all of good standard, and included meals were generally all very good too, with recommendations made by the guide for our evening meals. The final stay was in Taormina Mare on the coast rather than the main town up the hill so it was more restful, but took longer to visit. We had an extra day which we used to do the "climb" up Etna - we did queue for 45 mins to exchange the voucher provided for a ticket only to be told at the booth we needed to do that in a different area - so communication on that could have been better.
A few very minor issues then but nothing to tarnish a very enjoyable holiday which we would highly recommend.

6 oktober 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Kevin,

Thank you for your fantastic review. I am sorry that we caused confusion with the experience voucher. We will do our best to ensure this is not repeated.

We look forward to welcoming you back soon.

Terry

Beoordeeld met 5 van de 5 sterren

A great experience in Greece

We had traveled with Cox & Kings previously and been impressed with the trip we did .
A Small Group Tour to Ancient Greece therefore sounded ideal .

Our tour took us to all the locations in Ancient Greece that you would expect to experience.
We had inclusions that were unexpected, like truffle hunting , wine & olive oil tasting , just a few of the items that made this trip even better .

Our guide was knowledgeable , the hotels were good & the weather was beautiful.

We had a great trip & will travel with Cox & Kings again if they have a tour to Java Indonesia in their Small Group programme.

5 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Fay,

Thank you for your wonderful review. I am glad the Greek tour went well. We have received some excellent feedback for this tour in particular, it's great to see that highlighted in a public forum.

We look forward to welcoming you back soon

Terry

Beoordeeld met 5 van de 5 sterren

Professional throughout

Professional throughout. Exactly as detailed in their brochure. Well organised, thoughtful guide, willing to take on suggestions to alter the programme.
Usually organise my own trips but will definitely use Cox and Kings in the future.

19 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Paul,

Thank you for your glowing feedback. I am delighted to hear that we did so well to tempt you back for a future tour.

Thank you again

Terry

Beoordeeld met 5 van de 5 sterren

Highlights of Peru

Well organised programme with comfortable and well located hotels and excellent tour director who ensured everything ran smoothly and all members of the group were properly engaged. Tour director was ably supported by local tour guides in all the different locations, all of whom had a detailed knowledge of their specialist area. Overall the tour provided very good value for money.

15 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Mr Rees,

Thank you for taking the time to submit your review. I am delighted that you had a great experience in Peru.

We look forward to welcoming you back soon.

Terry

Beoordeeld met 5 van de 5 sterren

Luxurious Nile cruise with a first rate provider

This was our first tour with Cox and King's and it will definitely not be our last. From start to finish the care and attention we received was second to none. A cruise down the Nile to see the pyramids, tombs and temples had always been on our wish list and boy did it live up to our expectations and more.
The ancient monuments are incredible and defy description. They speak for themselves but our trip was made extra special by the staff we encountered along the way.
Our hotel in Cairo overlooked the Nile and was extremely comfortable and the Rep from Cox and King's who met us at the airport was quick to meet our every need.
Our Egyptologist guide in Cairo was excellent. She had so much knowledge and answered all our questions easily.
Our transfer to Luxor and our ship went smoothly and because it was very early in the season there were only 22 guests on board and 45 staff. We wanted for nothing. The ship was luxurious including the food. The staff were excellent. So well trained and respectful but fun on Egyptian night and always smiling.
Our Egyptologist guide for this part of the trip was wonderful. We learned so much from him especially in Aswan as that is where he grew up.
We had one tour guide and transport between 4 people on the whole trip which was fantastic for us.
I would probably say that this is the best trip we have ever done and I would have no hesitation in recommending Cox and King's to anyone.

12 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Janet,

It's wonderful to read how good your experience was. Egypt is a magical destination.

We look forward to welcoming you back soon.

Terry

Beoordeeld met 1 van de 5 sterren

Cancelled trip made so much more disappointing by lack of customer communication

Booked a Madagascar trip with Cox & Kings, but a week before departure the FCO advised against travel due to unrest. We only found out ourselves online – Cox & Kings never contacted us and didn’t even send holiday documents. After chasing them by phone, they finally confirmed the holiday was cancelled but offered no alternatives. Refund took another two days to appear. Understand the unrest wasn’t their fault, but the lack of communication and poor service was very disappointing.

29 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Jo,

I am sorry to hear we have let you down. I agree that we should have done better in producing your travel documents and sharing this with you in advance of your departure.

The situation with the travel advice changing was a very complex and in today's modern world it can be incredibly difficult to always be ahead of communications, especially with the internet.

We try hard to offer flexibility in these situations such as alternative dates, generous discounts on alternative tours or a refund if this is your preference. I am sorry that these options were not coinvent for you and I am glad that you have received your refund.

We look forward to the opportunity of welcoming you on a Cox and Kings tour in future. Hopefully we can deliver an experience that will restore your faith.

Best Regards

Terry

Beoordeeld met 5 van de 5 sterren

Highlights of South Africa - Stunningly Good

This trip was my first time in South Africa (first time in Africa generally) and first Cox & Kings Tour. I’d been unsure about South Africa before - media does tend to focus on the negatives - but thought I’d give it a go. My travel agent took on board what I was looking for and suggested this itinerary together with a days extension in Cape Town at the end so I could do Robben Island and also meet up with friends.

Everything was extremely well organised - from the meet & greet at JoBurg arrivals to escort us to the transfer desk for the connection to Port Elizabeth to the excellent guide who was with the group throughout. It was a packed itinerary but also some down time to do your own thing or just relax.

First stop was 3 nights at the private Kariega Game Reserve River Lodge. Wow just wow. We had 2 game drives each day where we saw all the big 5 plus many may more - incredibly lucky with the sightings and weather. We also had a boat trip down the Kariega river to the Indian Ocean and a nature walk. Dumi our guide was superb. The accomodation was anazing , the staff very friendly and the food outstanding.

Next was 3 days in Knysna - start of the Garden Route - at another outstandingly good hotel Knysna Hollow. Boat rides, Featherbed Nature reserve, hiking if you wanted to, great coastal town with excellent choice of restaurants and shopping at the Waterfront. Following that we travelled via Tsitsikamma National Park, Cango Caves to Oudtshoorn an Ostrich Farm and another great hotel De Zeekoe Guest Farm. Further along route 62 to Franschhoek La Franschoek Hotel & Spa for two nights, wine at Warwick winery, free time in Franschoek and Stellenbosch before heading to Cape Town for final 2 nights ( 3 or ne as I extended a day). Great days touring round the Western Cape down to Cape of Goid Hope and also to the Penguins.

Every single aspect of this tour was great - I thoroughly enjoyed every minute and wondered why I’d left it so long to visit. Tye people were friendly, scenery outstanding , weather superb, all hotels and food excellent, the included experiences superb. All of this was enhanced even more by two things 1) The great group of people I travelled with - 8 of us in total and we all got along very well and 2) The superb guide - Janice Davids - and our great driver Quinton. Janice was full of information and delivered it all with a great sense of humour. Both she and Quinton very very accommodating to us all. Add in an amazingly good ZAR : GBP fx rate - everything so cheap but great quality.

In short - I would thoroughly recommend this tour and Cox & Kings. It’s leaped to Joint No 1 in my all time best holidays (tying with Antarctica) - no mean feat as I’ve done some truly superb trips over the years. The experience has left me with a great desire to visit South Africa again, particularly the Garden Route and also to other locations in Africa.

3 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Tracey,

Thank you for your detailed review. I am sure our future clients will find this very helpful.

We look forward to welcoming you back soon

Terry

Beoordeeld met 5 van de 5 sterren

We had a wonderful time on our trip to…

We had a wonderful time on our trip to Peru, it was simply fabulous. The Itinerary we chose provided us with a good representation of Peru, which was amazing, what a country. The tour manager was very helpful, which made for a smooth trip, and all the guides were excellent too. All in all an amazing trip. We loved it.

31 augustus 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Mrs Keeling,

Thank you for sharing your comments, following your recent trip to Peru.

I am glad you had such an enjoyable trip and your feedback has also been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback .

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Beoordeeld met 5 van de 5 sterren

Our Time in Uzbekistan.

My wife and I have just spent ten days in Uzbekistan with Cox & Kings. The arrangements were impeccable, the guide was excellent, and the whole experience was very impressive. Everything seemed to have been thought of. I am 90 years old and was really well looked after. Thank you so much for the holiday of a lifetime.

5 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Mr Green,

Thank you for sharing your feedback, following your recent trip to Uzbekistan with us.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback .

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Beoordeeld met 5 van de 5 sterren

Thought I'd take a different slant on…

Thought I'd take a different slant on my review this time & give my experience from my first phone call to Cox & Kings to arrange a revisit to India.
I'm known to be a tad precise & v patient Galina listened carefully to my brief/requirements. After checking dates for room availability she then checked the business class upgrade for VS & gave respective supplements. Before I'd asked, she was then checking BA as an alternative & this did offer a saving.
Questions were answered regarding extentions, transfers, quality of hotels & visas. Also an opinion BA v
VS ?
I will say I'm a retired travel agent of some 45+yrs experience & extremely picky with my own travel arrangements. I know Cox & Kings from these years & I have to say, Galina is a fine ambassador for your company! I very much appreciate the time you spent with me today.
I'm off to India!

17 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Joan Platt,

Thank you for sharing your feedback following your recent booking with us.

Your feedback has been shared with Galina and her superiors and I am glad you had such a smooth process booking your trip with us and the information provided upon booking.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Beoordeeld met 5 van de 5 sterren

Excellent all-round experience

The trip was really well organised. The itinerary gave us a good taste of the main points of interest without
fatigue. Hotels were excellent and the sampling of wines, olive oil, focaccia and mozzarella were a good balance to the sightseeing tours. Our guide was also very helpful and informative

3 september 2025
Review zonder uitnodiging
Logo Cox & Kings

Antwoord van Cox & Kings

Dear Mrs Elstein,

Thank you for taking the time to share your comments with us following your trip and I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer