C.P. Hart  Reviews 

2.638
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just having a person to sort out the replacement part and send the payment link. So many suppliers are only focussed on the original sale. I value good service. (I was less happy with a dripping Dorn... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a excellent experience at CP Hart with Jai. The showroom in primrose Hill is wonderful for inspiration and ideas, with lots of differing styles to choose from. The service was top notch.... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience with C.P. Hart from start to finish. Special mention must go to Bastien & Ian who carried out our delivery. They arrived exactly when they said they would and were so helpful, making... Toon meer

Beoordeeld met 5 van de 5 sterren

I want to say thank you and higly recommend Anna Harcourt from C.P.Hart in Chelsea, she was amazing with sorting my orders and definitely went extra mile to make sure all deliveries come on time ma... Toon meer

Bedrijfsgegevens

  1. Badkamerinstallateur

Geschreven door het bedrijf

About C.P. Hart

Geschreven door het bedrijf

C.P. Hart has been at the forefront of premium bathrooms in the UK since it was established as a family business in 1937. Our goal is to be known by all for our market leading designs, products and service. We are governed by three values: putting the customer first; getting it right first time; and winning as a team.
C.P. Hart Bathrooms
We are proud of our track record of being first to market with many of the UK’s most sought after bathroom brands and of our association with many of the world’s most respected product designers – luminaries such as Philippe Starck, Jean-Marie Massaud, Patricia Urquiola and Antonio Citterio. These complement our own, C.P. Hart branded collections. Equally, we source only from the highest quality manufacturers – international companies such as Duravit, Hansgrohe, Dornbracht, Toto and Gessi, and leading domestic players such as Samuel Heath, Matki and Imperial.
From our 15 showrooms, primarily in London and the South East, we design, supply and arrange installation of bathrooms nationwide. Our 20,000 square-feet flagship showroom spreads beneath the railway arches of London’s Waterloo station and has been designed as a showcase for our extensive product collections. As the largest premium bathroom showroom in the UK, it is an inspirational meeting place for trade professionals and retail clients.
Visit our website at www.cphart.co.uk.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.638)

229 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great advice, superb service and surprising value.

CP Hart are well known and respected and our experience confirms why.

Our deep refurb has been long and frustrating. However, CP Hart and in particular Tracy Dixon, have been amazing throughout.

Always willing to answer technical questions and patient beyond expectation. Tracy seems to appreciate the stresses and strains of self builders that want a great end result.

We were apprehensive as we always viewed CP Hart as expensive, however, we have found they present good value for money.

For anyone undergoing a build or a refurbishment you will know how frustrating it can be dealing with suppliers and trades. Thanks to Tracy, CP Hart have ensured we have at least one supplier who hasn't added to the stress.

That is why they have got our business and why we would wholeheartedly recommend them.

2 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

C.P Hart Delivery - BASTIEN

The experience with C.P. Hart is a long story, but the driver today was a breath of fresh air. Very friendly, respectful and efficient Bastien deserves the five stars I have given.

Thank you Bastien for making my day.

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Took delivery of bathroom items from…

Took delivery of bathroom items from Bastien who was communicative and helpful. Overall a good customer experience throughout.

26 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Gordon,

Thank you for sharing your feedback. We’re delighted to hear that Bastien was communicative and helpful, and that your overall experience was a positive one. We’ll be sure to pass on your kind words to him. Thanks for choosing C.P. Hart.

Kind Regards

Melissa
Head of Customer Services

Beoordeeld met 5 van de 5 sterren

Always a brilliant service

Always a brilliant service, knowledgeable expert advice and any issues quickly and immediately resolved. Can’t recommend highly enough.

22 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Flora,

Thank you so much for your kind words. We’re thrilled to hear you’ve consistently received brilliant service and expert advice from our team. It’s great to know that any issues have been swiftly resolved for you. We truly appreciate your recommendation.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Customer service at it's best!

Great to deal with, no matter how many times you change your mind, whatever the question, always helpful!
Especially Tracy, I hope I don't embarrass her by saying this.

21 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Lee

Thank you for taking the time to leave a review. We’re delighted to hear how helpful you’ve found the team, and especially Tracy. She’ll be pleased to know her support made such a difference.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Great customer Service

I have been dealing with Tracey Dixon, who, for me, has been very helpful. Tracey has always been helpful and has kept me up to date with my enquiries. Together, we have been able to win more quotes. I work in a plumbers' merchant, and C.P. Hart the Website and Tracey have made it easier for me to source the materials I require for my customers.

5 maart 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Adz,

Thank you for taking the time to share such positive feedback. We’re delighted to hear how much Tracy’s support has helped you. It’s great to know that both our website and Tracy made sourcing materials easier for you and your customers. Thank you for choosing C.P. Hart.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent servixe

The service I have received at CP Hart has been excellent. The sales assistant, Syed, helped me select the items best suited for my space. The client support assistant, Kamile, was also very helpful when some items on my delivery did not arrrive. They should have been delivered directly by the manufacturer who failed to do so. Kamile sorted it out so that the delay in delivery was kept to a minimum.
Finally, but not least, Peter the delivery driver brought the items into the house for me even though it was supposed to be kerbside delivery. He could see I was on my own and could not move the items without assistance and so dealt with it all for me. Overall a very good experience.

22 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Ms Smith

Thank you for sharing such detailed feedback. We’re delighted to hear that Syed was able to help you choose the right items for your space, and that Kamile quickly resolved the delivery issue to minimise any delay. It’s also wonderful to know Peter went above and beyond by bringing your items inside when you needed the extra support. We’ll be sure to share your kind words with them all, they’ll be thrilled to know the difference they made. Thank you for sharing your experience.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 4 van de 5 sterren

Perfect place if you want a premium bathroom

They have an excellent range of premium products to make it possible to instal a bathroom to suit any taste. Their delivery team is highly professional (thanks Kevin and Ian) and their sales advisors know what they are doing, understand the products and provide excellent advice. The only downside is that some of the more exotic items take a long time to arrive.

22 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Stephen,

Thank you for your generous feedback. We’re so pleased to hear you’ve found our product range, sales advice, and delivery team, to be of such a high standard. It’s a shame that external lead times on specialist items have affected your overall score, and we completely understand how frustrating that can be. We’ll continue working hard with our suppliers to minimise delays wherever possible, and we hope that next time we’ll be able to deliver the full 5-star experience for you.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Best Bathroom Renovation

It’s a big task to renovate a bathroom so we expected a tough journey. But we are so glad we stuck with CP Hart who helped us at every step. Not only did they go above and beyond with assistance and guidance, they were amazing and communicating with us. Special mention for Tracy who is a star. As an interior designer, it was a pleasure using high quality brands to create a seamless design. Looking forward to using them again. Thanks again CP Hart!

22 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Labeeda

We’re delighted to hear that our team were able to guide and support you throughout your bathroom renovation, and that our communication made the journey smoother. Tracy will be pleased to know she made such a difference. We look forward to working with you again on future projects.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Tracy Dixon was very helpful

Tracy Dixon was very helpful and prompt with her answers to my questions.

22 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Carol

Thank you for your feedback! We’re delighted to hear that Tracy was able to help and responded promptly to your questions. We’ll be sure to pass on your kind words to her.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Peter and Connor W

Peter and Connor W. went out of their way to deliver my goods exactly where I wanted them to be left.
Great service, very polite, very professional.

21 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning John,

We’re thrilled to hear that Peter and Connor went above and beyond to ensure your delivery was exactly as you needed. We’ll be sure to pass on your praise, they’ll be delighted to hear it.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Peter and Connor w where amazing and…

Peter and Connor w where amazing and helpful with the delivery so happy with it

21 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Andrew,

Thank you for taking the time to leave a review. We’re thrilled to hear that Peter and Connor went above and beyond with your delivery. We’ll be sure to pass on your kind words , they’ll be delighted to hear it.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Great service & support from technical team

Great service & support for technical team on the phone. Took a while to get to the right person via the store, with repeated calls and mails but perfect when connected.

24 februari 2025
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Henry,

We’re glad to hear that our technical team provided great service and support once you were connected. We appreciate your patience with reaching the right person and will continue working to make the process smoother in the future.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent help from CPH customer…

Excellent help from CPH customer service. I wanted to replace some toilets seats from an install in 2012. I wasn't hopeful after a fairly extensive google search but then went into my local CP Hart store. Who then directed me (in a friendly way!) to their after sales department online. Sandra was able to go and find the replacements, which then took a while but understandable, given the age of the product. They are not an identical match, so I couldn't use the existing mounts, but it was fairly simple to do the swap out of the mounts myself (thank you, YouTube). Very happy with the support throughout.

13 augustus 2025
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Mark,

Thank you for sharing your experience! We’re delighted to hear that Sandra and our team were able to help you track down the replacement toilet seats, even for an older installation. We completely understand the challenges with older products and appreciate your patience. It’s great to know the swap was straightforward, and that you’re very happy with the support you received throughout.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Great communication with the staff…

Great communication with the staff (Stacy is fantastic) including solid recommendations and smooth delivery (Bastien and Ian).

19 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Florina

Thank you for taking the time to leave a review. We’re thrilled to hear that Stacy provided fantastic support and recommendations, and that Bastien and Ian ensured a smooth delivery. We’ll be sure to pass on your kind words, the team will be delighted to receive your feedback.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Great delivery service today

Great delivery service today!

Connor R. was super helpful, efficient and cheerful with it. Thanks for your help today!

18 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Sam,

Thank you for your kind words! We’re delighted to hear that Connor was helpful, efficient, and cheerful, we’ll be sure to pass on your thanks to him. He’ll be thrilled to hear it!

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Efficient helpful service

Efficient helpful service

13 augustus 2025
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning

Thank you for your feedback! We’re glad to hear you found our service efficient and helpful. Thank you for choosing C.P. Hart.

Kind Regards

Melissa
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Leyton at Amersham

Leyton at the Amersham branch was excellent throughout our project. His experience is clear to see with excellent knowledge and product recommendations. Thankyou

16 augustus 2025
Review zonder uitnodiging
Logo C.P. Hart

Antwoord van C.P. Hart

Good Morning Jason

Thank you for sharing your experience! We’re delighted that Leyton at our Amersham branch was able to support you throughout your project. His expertise and product recommendations are greatly appreciated, and we’ll make sure he sees your kind words.

Kind Regards

Melissa
Head of Customer Service

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