Crabtree & Crabtree Reviews 281

We were impressed with the personal service of Crabtree and Crabtree. Every detail about access and leaving the property was clear and the description of the property was very accurate. All the staff were friendly and very helpful at the property. Freedom to walk in the grounds was much appreciated.

Crabtree and Crabtree have consistently been the absolute best holiday accommodation letting company.
We have stayed in quite a few properties over the years and know that they are friendly, helpful and always have the very best places to stay.

I found using their website clear and easy to use. There is lots of choice. The booking of the cottage was simple and I was sent emails confirming the booking and detailed information on the surrounding area and how to get there.

Very helpful in organising with the owners to replace a missing key.
All emails clear and informative.

Lots of communication throughout both the booking process and the stay itself. Very helpful. An easy online site to navigate as well.

I couldn't find a better place to spend my summer holidays. I went with no expectations, and I found a lovely comfortable home.
Superb location, high standard cleaning and great view.

Another fabulous C&C property! Their holiday homes are always special. Great website and easy booking. Information and arrival instructions etc are always excellent. I wouldn’t want to use anyone else!

The team at Crabtree are so helpful. They provide an excellent service and could not try harder to ensure you have a relaxing, enjoyable holiday. I really value being able to speak to the team on the phone rather than having to do everything remotely. Their prices are fair and helped by some special offers. All cottages we have booked through them have been extremely well looked after and all communication is clear. Thank you!

I have now rented more than a dozen properties from Crabtree and Crabtree and all have been consistently excellent in a range of 8/10 for the most basic to 12/10 for the most sumptuous (Pappel Farmhouse). C&C seems to know how to provide consistency across all its properties and compared with competitors C&C always seem to give that little bit more in terms of the fittings and furnishings and general information about house and area. I recommend Crabtree and Crabtree unreservedly. They are a simply a great team providing a great service!

Excellent service as always from Crabtree and Crabtree. They are extremely efficient and respond very quickly to any queries,

Easy to book , excellent properties, great communication and service

Easy booking, very accurate description and information. Excellent service

An excellent experience - the staff at Crabtree and Crabtree are professional and efficient. The booking information is clear and promptly received. I would certainly recommend booking through Crabtree and Crabtree.

Great support and service throughout the booking process and all questions answered efficiently and effectively.

Very easy striaght forward web sight. Clear booking process and notifications.

A great cross section of properties available. The staff are helpful & always assist with any issues or information when & as required. Another property is booked for February & hopefully many more over the next few years.

Professional, timely and helpful communication.

As the boiler had burst at the property we had booked we got 2 near each other which was a bit disappointing but worked okay, one of them was only to sleep in and the other one was amazing for our family get together. Many thanks to Lynn from Crabtree for all her help with only 24 hours to find us something. We had a great time.

after our holiday we were accused of causing damage to a kitchen cupboard door and had our security deposit withheld. The damage we were accused of causing was actually apparent on the photographs of the property on Crabtree and Crabtree's website, which photographs they have confirmed were taken in May 2023 - over 2 and a half years prior to our holiday. We will not be booking with them again.

What a stunningly beautiful home that provides for your every need. We had a wonderfully relaxing time over Christmas, there is so much space and the kitchen is incredible. We witnessed some outstanding sunsets over the Pentland Hills. The local beaches are very near and there are some lovely walks in the area too.