Easy booking process. No jargon. Property was found as listed. Great properties that offer great service and all self catering needs. Make holiday special, treat.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We stayed in such a lovely property and cannot fault the experience itself. I am not a fan of the dynamic pricing at the booking stage, however. We regularly book self-catering breaks and I have ne... Toon meer
Bedrijf heeft geantwoord
The company was very informative, they kept you updated every step of the way. Helpful if you had any questions or queries. All very straightforward.
Bedrijf heeft geantwoord
So easy to use and the team were very responsive to my questions. Will definitely be booking more holidays through Crabtree & Crabtree. A very wide selection to choose from. A very good process from b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Experts in escapes to the North of England & South of Scotland, nobody knows & loves this beautiful corner of the world quite like Crabtree & Crabtree.
Contactgegevens
Verenigd Koninkrijk
- crabtreeandcrabtree.com
4,8
Uitstekend
281 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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lovely website
Provide a lovely website to help us choose our holiday property
19 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Raymond,
Thank you for your kind review.
We hope to welcome you back soon!
Kind Regards,
Crabtree & Crabtree Team
Family week
Good range of properties. Once booked communication was good. Very prompt replies from Catriona to several enquiries before we arrived.
12 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your lovely review. We are delighted that we were able to help with your stay and hope you had a memorable time.
Great company to work with
Good website - very easy to use and description accurate. Booking was easy to do, and we were kept well informed. Great to be able to ring the office and speak directly to friendly, helpful staff. Very happy with service and will use again.
12 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your lovely review. We are delighted that you found booking with us easy. We like speaking to our guests too! and hope to welcome you back soon.
Perfection
The accommodation as always is beyond clean and fully equipped with everything the peace and quiet is perfect the places to visit and the beautiful walks outstanding
19 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your lovely review. We are delighted that you enjoyed your time with us and enjoyed a peaceful time. We hope to welcome you back soon.
Was easy to use only issue was damage…
Was easy to use only issue was damage fee which is returnable not mentioned when you book but everything else was great
12 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you for your review. We are delighted that you had a good stay but are concerned that you should have missed the information regarding the security deposit. This is advised immediately following the total rate for your stay when booking online. We aim to make all charges transparent but will look to see if this can be made more prominent.
Excellent standard of properties
We have stayed in Crabtree and Crabtree properties many times over the past few years, as we know that the standard of the properties is always excellent.
Also very easy to book.
21 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Louise,
Thank you for your lovely feedback.
We are so delighted that you find our booking process easy and that you always find our properties of an excellent standard.
We can't wait to welcome you back again.
Kind Regards,
Crabtree & Crabtree Team
Review of September 2025 stay
Booking process very efficient. Communications clear and accurate. Staff very pleasant when my wife called into the Kelso office to compliment them on the cottage.
13 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your lovely review. It means a lot to us that you have had a good experience with us. We look forward to welcoming you back in due course.
Spot on description and great communication throughout
Accurately described property.
Great communication
13 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your kind review. We are delighted that you found communication with us good and hope you enjoyed your stay.
Simple straightforward and everything…
Simple straightforward and everything as described.
19 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your review. We are delighted that everything was straightforward for your stay.
Very easy to navigate the website
Very easy to navigate the website. Kept up to date with everything, payment, arrival etc.
12 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Wendy,
Thank you for your kind feedback.
We are so pleased that you found the booking process straightforward.
We hope to welcome you back soon.
Kind Regards,
Crabtree & Crabtree Team
Excellent booking experience and pre…
Excellent booking experience and pre holiday communication, will most definitely use again.
18 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Fiona,
Thank you for your kind review.
We are so pleased you enjoyed your experience and hope to welcome you back in the future.
Kind Regards,
Crabtree & Crabtree Team
Just had the most amazing week in The…
Just had the most amazing week in The Oak, kidlandlee, Northumberland.
Thank you Crabtree & Crabtree for making the booking straight forward & easy booking.
I can highly recommended & will be using again in the future !
18 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Elizabeth,
Thank you for your kind review.
We are so delighted that you have enjoyed your stay with us and we truly hope to welcome you back soon!
Kind Regards,
Crabtree & Crabtree Team
I have used Crabtree and Crabtree to…
I have used Crabtree and Crabtree to book various holiday cottages over the last few years or so. Always extremely helpful lovely company to deal with. Will continue to use and recommend to friends and family. Thank you C&C!
5 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your lovely review Vanessa. We are delighted by your loyal custom and look forward to welcoming you back in due course.
Returning customers
We have booked Crabtree & Crabtree properties for several years now. We find the information accurate and the service very efficient. We have also noted that where we have commented about some aspect of a property (there has never been a major complaint) the property information has been amended to reflect those comments.
12 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your kind review. It is lovely to know that you enjoy our properties and service enough to return to us frequently. We look forward to welcoming you back again soon.
Overall a good experience
Easy booking
Good information prior to arrival
Easy contact with the housekeeper if necessary
Good information in the cottage with a well balanced welcome hamper
11 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your lovely review Alison. We are delighted that you enjoyed a positive experience with us.
Antwoord van Crabtree & Crabtree
Dear Val,
Thank you for your kind words.
We truly hope to welcome you back in the future.
Kind Regards,
Crabtree & Crabtree Team
Absolutely fabulous location and…
Absolutely fabulous location and property
Ideal location for the area.
Property is of high end spec
Everything you need for a great stay
Can't wait to come back.
1 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Thank you so much for your lovely review Paul. We are delighted that you had a great stay and look forward to welcoming you back.
We had a quick response to any queries…
We had a quick response to any queries and booking was quick and easy. The quality of the cottage was superb.
2 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Jen,
Thank you for your kind review.
We hope to welcome you back soon!
Kind Regards,
Crabtree & Crabtree Team
Quality accommodation in beautiful locations
Easy to book, excellent choice of quality accommodation and very response onsite team when things need fixed.
4 september 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Donald,
Thank you for your kind feedback.
We hope to be of assistance again in the future.
Kind Regards,
Crabtree & Crabtree Team
The Head Gardener's Cottage at Floors…
The Head Gardener's Cottage at Floors Castle was a real dream. Walking into the walled garden in the evenings and morning strolls around the vast grounds of the castle made for a perfect vacation. The house is absolutely perfect - the finest lighting, fabrics, and antiques. Modern fixtures and appliances, lots of electrical plugs. Really perfect comfort.
17 augustus 2025
Review zonder uitnodiging
Antwoord van Crabtree & Crabtree
Dear Gay,
Thank you very much for your kind feedback.
We are so delighted that you enjoyed your stay and we truly hope to be of assistance again in the future.
Kind Regards,
Crabtree & Crabtree Team
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