Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.
Bedrijf heeft geantwoord
I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Toon meer
Bedrijf heeft geantwoord
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over CraftInsure
Geschreven door het bedrijf
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Contactgegevens
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Verenigd Koninkrijk
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
Like what you've read?
4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Insurance was actually cheaper than I…
Insurance was actually cheaper than I was expecting so very pleased :-)
20 november 2025
Review zonder uitnodiging
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Impressed so far
Impressed so far, easy to communicate with via on-line chat and comprehensive respone. Signed up following positive start.
25 november 2025
Great customer service
Great customer service , no hassle getting insured , competitive price and adjusted my cover date with no questions asked , well done
23 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Happy with Ripe insurance
Ripe answer the phone quickly and the staff are always helpful and knowledgeable
25 november 2025
Review zonder uitnodiging
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very fast on line application process…
Very fast on line application process and good price.
25 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fantastic service.
23 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A happy customer
Very impressed with how quick and easy it was to arrange boat insurance on CraftInsure. An excellent price too! Very pleased with the cover I've arranged.
21 november 2025
Repeat customer
I have used this company for a previous dinghy and their website is one of the easiest to use as I wanted to ensure new dinghy was insured straight away . Though please note it is from midnight on day you complete form . Fortunately I have never had a claim so I don't know how they are at paying out , but I obviously don't want to test this.
21 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Peter was massively helpful.
Peter was massively helpful in the transaction to insure our boat. Highly recommended. Many thanks.
21 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
quote application
Good quote application, site froze at payment stage, recommended by a friend discount wasn’t applied.
20 november 2025
Antwoord van CraftInsure
Hi Iain, thanks so much for taking the time to leave a review.
After looking into this, I can see that the marketing code you used wasn’t the "refer a friend" code, which is why the discount didn’t apply. However, no worries! You still received a 10% discount through the link you used, as we’re offering up to 10% off for Black Friday.
I also wanted to apologize for the minor issue you encountered on our website. We’re always working to improve the site, but sometimes a few glitches can slip through. Your feedback is really valuable to us, so I’ll make sure to pass this along to our team to help with future updates.
If there’s anything else we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Aimee answered clearly and quickly
I was happy with my quote but had one query that I logged on line. Aimee answered clearly and within a couple of hours.
19 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
High quality client interaction…
High quality client service interaction throughout the process. Care and patience demonstrated by the consultant in obtaining the relevant information. All in all, totally reassured that this is a company we can have confidence in when it comes to insuring our boat.
5 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Craft insure before they went to ripe…
Craft insure before they went to ripe were very good and simple to deal with. They are now more expensive and their system is too hard to even download your policy. The chat service is frustrating
This is no improvement
17 november 2025
Review zonder uitnodiging
Easy to arrange marine insurance
Easy to make contact and speak to a real person who dealt with my enquiry in a professional and friendly manner.
12 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Crafty and dishonest insurance …
The card I use for monthly payment expired at the end of October, I emailed and informed them I could not get the new card from home as I was away on a business trip, I received an email saying my policy has lapsed on 7 nov I added my new card details on Friday when I returned home
Called them on 10 to confirm they have received the new card, refused to accept the payment card, told me I have to have a new policy- quoted me double what I was previously paying
Be careful these people are dishonest and carry sharp practices, been a customer over 10 years and was very loyal shame they didn’t repay that
10 november 2025
Review zonder uitnodiging
Antwoord van CraftInsure
Hi Scott, thank you for taking the time to share your feedback, we really appreciate you getting in touch.
I can confirm that your first email reached us on Saturday, 8th November 2025, which is unfortunately outside of our operating hours. Our team responded first thing Monday morning to let you know that a quick phone call would be the best way to get this sorted.
As explained in our email, whenever a payment fails, we automatically attempt to recollect it over the following 7 days and also send an email notification about this. We completely understand that you may not have been at home during that period, but unfortunately, we wouldn’t have been aware of this on our end.
Since the payment was still unsuccessful after 7 days, the policy automatically lapsed. Once a policy has lapsed, it can’t be reinstated, which is why we weren’t able to negotiate or match prices for a new quote.
We’re sorry to hear that this experience left you feeling disappointed, but we’re glad to know you now have cover in place.
If there’s anything else we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Craftinsure made insuring our new boat…
Craftinsure made insuring our new boat so very easy. Highly recommended
6 november 2025
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.