Crestpharmacy Reviews 61

Visit crest pharmacy holbrooks,
The staff are friendly, efficient and welcoming the pharmist Hamza is always helpful, prescriptions are always done on time, wouldn't go any where else

An utter waste of time, even lying about your prescription being ready (after two weeks) then travelling there to be told they don't have it all. promised for the following day and guess what, still haven't got it. Then 25 minutes, and still waiting on the phone for someone to answer. My daughter went in and said the whole time she was there, their phone was ringing, no one bothered to answer it. Time to find a new pharmacy.

They seem to of turned back to the way Boots were when they had it a few years back?
Some grumpy person (Female) on the counter who blanks you when you walk in. Then once asked for a prescription 5 hours after it was put through to them it’s still not ready? :(
In a word Useless again after I heard they had improved? Off to another Pharmacy as this level of service is not acceptable and well below my acceptable level and patients which is pretty low to start with!

Fantastic service again from the Pharmacist & team at Franche Road…. Seen by Pharmacist promptly, given treatment and on my way within a few minutes. Friendly helpful staff. First class as always

I moved to Crest Pharmacy within the last 12 months after my previous pharmacy was bought out and the quality of service went downhill. To date, Crest have been a worthy replacement. I can always speak to someone when I need to, and filling my repeat prescription is pleasingly hassle-free. Plus, my local pharmacy is within five minutes' walk of my home.

Best Pharmacy in Wyre Forest. Used the NHS App for repeats, Doctor prescribed and ready at Crest in a couple of days or so. They sent me a text message saying it was ready, and even where it was in the shop. Staff are not hunting around for it and are all friendly, polite and efficient. Well done to all.

I am finding since recent staff changes the turn around time for prescriptions is appalling. Ordering medication and collecting it one week later should give ample time to get it sorted, not to have to come in to be told on more than one occasion “oh it’s not ready yet, the will be a 20 minute wait” it is not acceptable

2 days to prepare a prescription and still not ready 🤷🏼‍♂️ it seemed like a market in there today ( hamworthy,poole)

Crest Pharmacy , Canford Heath, Poole have really gone downhill recently. I put a prescription in for Insulin, and have waited 15 days for it. I was promised a delivery date twice, but on both dates it did not arrive. I have tried to phone them on many occasions, but they seem to have switched the phones off. The queue outside gets longer everyday, with many complaints from patients waiting for their, prescriptions. I was without Insulin from Sunday evening to Tuesday afternoon, and was also told by Crest, Hamworthy, that my type had been discontinued. I was helped by 111, who contacted a Doctor to help. As this was a Bank Holiday, he advised me a pharmacy that could supply it, which I was grateful to receive. We called in to Canford Heath on 6th May. It was open, although they say they are closed between 1pm to 2pm. The assistants were standing chatting, and my order which should have been delivered days before, had not even been started. I got the Insulin which supposedly had been discontinued. I have now changed to a decent Pharmacy

Absolutely incredible. Very friendly and, more importantly, efficient and professional. My normal local pharmacy have been sort of OK, but many issues. As a diabetic I need certain medication, which, time and time again became an issue for many reasons. Crest sorted everything out straight away. Thank you guys - our family will be returning.

I have been sorting blister packs for my Dad and have received a fabulous service from Crest Pharmacy. I have been dealing with the pharmacist Ash on several occasions now and she has been exceptional! I would highly recommend using them.

Crest Pharmacy has mixed reviews. While the staff are generally friendly and go the extra mile to help customers, there have been some issues with prescription deliveries and communication. One customer experienced a lengthy phone wait and incomplete tablet delivery, with no clear update on when the rest would arrive. Additionally, another customer highlighted the lack of contact methods to reschedule appointments. Overall, it's a balanced experience with room for improvement, especially in customer communication. 3 stars.

I was on the phone for 1 hr plus and hung up. I was delivered some tablets that said there were 16 out of 56, which would only last me a few days. Considering the date was 23/07/24 and it is now 29/07/24, I need the rest. I have to have my prescriptions delivered at the moment, and there was no note to say when I would get the rest. Still waiting.

The staff always go the extra mile, Norma was very helpful this morning as she always is, they are always helpful and friendly

Thank you very much for looking after me at Crest Pharmacy in Co Op Kidderminster yesterday ! My prescription was emailed over by my dentist and the young lady acknowledged receipt and had it ready for my collection within the hour. She even came to the counter to find me to check all was well ! I am so very grateful to you all for your friendly and efficient approach particularly when not feeling too good it is appreciated. Thank you again.

Absolutely great service. The nurse was friendly and efficient.

turned up for my 1.30pm flu jab appointment as booked on line.
only to be met with a very cold and unprofessional welcome and response from the staff and pharmacist.
I quote "well I don't know why it's let you book that slot, we don't do them at that time". not one of them said sorry, how can we help etc I was just left standing there like a lemon.
I found their whole approach really unprofessional. I walked out and won't be returning

The lady was lovely and really put me at ease. The service was convenient and quick. A great fit for someone who's work and life is busy.

Friendly and efficient staff. Quick service