Cross Solicitors LLP Reviews 

Cross solicitors were very nice and helpful through the process of selling my late mothers house,I was kept informed at every step,any emails and questions were answered quickly, I'd like to give a big thank you to Libby for all her help

Jasmin and her team are absolutely fantastic.
They have represented me in a number of house sales and the service is exceptional.
I would highly recommend Jasmin, her team and across Solicitors.
Thank you very much!

Absolutely dreadful experience from start to finish. This firm has shown zero empathy, professionalism, or basic communication throughout the sale of my property. Every step of the process has been made unnecessarily stressful due to their complete lack of updates or willingness to engage.

Calls and emails are ignored for days or even weeks, and when you do finally get a response, it’s vague and unhelpful. There’s been no sense of care or urgency at any stage just silence and indifference.

Buying or selling a house is stressful enough without being left completely in the dark by the people meant to be helping you. I would strongly advise anyone to look elsewhere for a solicitor who actually values their clients and communicates properly.

Katie Albiston (Cross Solicitors) dealt with our case and we received outstanding service. Katie was always super efficient, kept us updated at all times and showed great empathy when our Mother sadly passed away during the sale of her property. Cross Solicitors have provided an excellent professional service and we will be highly recommending them in the future, many thanks

Really great service, always responds to emails promptly, always accessible via the telephone and very friendly and helpful at all times.

Cross solicitors acted on our behalf to sell our house, I dealt with Katie throughout the selling process and she made it easy and answered any questions quickly and emails, I would certainly go through the whole process again with Cross

We were recommended to Cross solicitors, and we must say it was a great referral. We have recently purchased our property and found the team were very helpful if we had need to call if unsure of anything. It was a very quick and straight forward process, Thanks very much

From start to finish I found Byron and Laura made such a difference, nothing was too much trouble, went out of their way to explain in easy terms the process and what was happening, took the stress out of buying a house.
Cannot thank them enough, if the need occurs in the future, will return to Byron Cross, thank you.

Katie was assigned our case and we were incredibly grateful for her hard work. We genuinely felt like she was fighting to get our deal over the line. Would highly recommend!

Very pleased with the service we received on the sale of our house. Always very prompt to answer any emails sent and kept in touch with any updates. Thank You :)

Katie, the Paralegal, dealt with all my queries promptly and compassionately, making what was for me a stressful undertaking, more manageable. The whole procedure was seamless and very professionally managed. I would have no qualms whatsoever about using their services again. Thank you.

Libby Taylor was my conveyancer and was excellent. She kept in contact by email - my preferred way as I cannot take phone calls at work. Emails were always answered within 24 hours of requesting a response. This is the firm's formal time response and it is always good to know this policy expectation is so that one does not get frustrated. I am very happy with the service I received from Libby, and from her colleagues when she was on annual leave. I would use Cross Solicitors LLP again for sure.

Cross were transparent and responsive. I’d strongly recommend them.

Cross solicitors having been amazing from start to finish highly recommend five star rating from me. Byron and Chloe were fantastic. 🔥🔥

Great service and excellent communication all throughout the process. Thank you so much for everything you have done for me so far. Fantastic solicitor and would highly recommend jasmine cross solicitors.

Nothing too much trouble sorted everything out
Would recommend and will be staying with them when I write people out of my will

We have just completed the sale and purchase today… start to finish 12 weeks and in a chain, which can often be probmatical. I cannot rate Pam Hollingsworth, conveyancing executive, highly enough as her communications at every stage were superb! Huge thank you ☺️

Libby and Katie are to be highly recommended. I live abroad and the sale went through while I was visiting my daughter in Australia, but this international component didn’t seem to cause them any problems. They have proved reliable, responsive and competent at every level. I am very grateful for their professional help.

The house sale was handled extremely well by Cross. However, the sale of a house can be quite stressful and regular updates on the progress of the sale would be appreciated by the seller. This is an area Cross could make some improvement in, hence the 4 stars and not 5.

Needed to be chased for information all the time.
Poor attitude from receptionist.

Very overpriced
Did not communicate details or give buying or selling side the proper completion time.

Would be dissapointed to need to use again.

They need to make their customer service very much better.Communicate without being constantly chased.
Give customers all details and correct prices.
If other solicitors in and near area I don't believe they would be used so much.
Terrible communication to estate agents.

Many things of importance would not have been known if not pressed for answers many times.
First point of contact should be v polite and pleasant and is not.
Update the payment process on transfer options.It is old fashioned.