Crossrow Reviews 

160
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was satisfied with all aspects of this company from the making of the tie (it’s a beautiful pattern on a gorgeous fabric) to the swift delivery of the item. When the tie arrived it was double boxed... Toon meer

Beoordeeld met 5 van de 5 sterren

I love the William Morris tie I bought. At a recent wedding I attended I got a lot of compliments on the tie. It arrived quickly and I am so pleased.

Beoordeeld met 5 van de 5 sterren

Very simply, I was looking for a tie for Royal Ascot back in June and made the purchase from Crossrow. The tie arrived within a couple of days, was of good quality and well received during the meet.

Beoordeeld met 5 van de 5 sterren

Great product. Rarely does something look and feel better in reality than the impression it gives in the photos. Great design. Great quality. Great value. Great service. What else can I say apart fr... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel
  2. Trouwwinkel

Geschreven door het bedrijf

Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(160)

117 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Tie arrived, its beautiful

Tie arrived in good time and it was beautiful. Nice to not have had problems at customs despite being in the EU.

25 februari 2025
Logo Crossrow

Antwoord van Crossrow

Thank you so much for your kind words! We're thrilled you loved the tie and that it arrived smoothly and on time—even across EU borders. We work hard to make the entire experience seamless, so it’s great to hear it paid off. Hope to welcome you back soon!

— The Crossrow London Team

Beoordeeld met 5 van de 5 sterren

Beautifully boxed Morris tie

Beautifully boxed Morris tie. Very pleased with the quality. It
Was well packed and delivery was prompt. I have seen similar ties at twice the price so I was more than delighted with my purchase.
E.

2 december 2024
Logo Crossrow

Antwoord van Crossrow

Thank you so much ! We're absolutely delighted to hear how pleased you are with your Morris tie. It’s wonderful to know the packaging, quality, and value all hit the mark.

— The Crossrow London Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Would have liked a few more colours in their Black Friday deal
But what I received was great 😊 love the mix and match straps

25 november 2024
Beoordeeld met 5 van de 5 sterren

Very happy with the ties I ordered

I’m very happy with the ties I ordered. High quality and delivered on time. Thanks!

29 oktober 2024
Logo Crossrow

Antwoord van Crossrow

Hi Gareth,

Thank you for the wonderful feedback! We're thrilled to hear that you're happy with the quality of our ties and that they arrived on time. Your satisfaction is our top priority, and we're grateful for your support. Looking forward to serving you again—thank you for choosing Crossrow!

Regards
S.

Beoordeeld met 1 van de 5 sterren

Had to go to the post office to pay…

Had to go to the post office to pay £3.50 extra for postage to get the delivery - turns it into a pain!

20 oktober 2024
Logo Crossrow

Antwoord van Crossrow

Dear Will,

We’re truly sorry to hear about your experience and understand the frustration of having to pay extra postage to receive your order. As a small business, we work hard to ensure every order arrives smoothly and are committed to addressing any concerns quickly. We ship all our packages following the same procedure, and this is the first time we’ve encountered an additional fee like this. Nonetheless, we issued a 50% refund on your order as a sincere apology.

Had you reached out to us beforehand, we would have been more than happy to resolve this for you directly. Our policy allows for a full refund or next-day replacement at no additional charge if there’s ever an issue. We encourage customers to reach out first, as it’s easier to address concerns directly than through a review.

Thank you for sharing your experience, and we’re here to help make things right whenever you need.

Warm regards,
S

Beoordeeld met 5 van de 5 sterren

Great designs

17 oktober 2024
Logo Crossrow

Antwoord van Crossrow

Hi Ted,

Thank you for the kind words! We're delighted that you love our designs. It’s always our goal to bring unique and stylish options to our customers. We appreciate your support and look forward to sharing more great designs with you in the future!

Regards
S.

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, just as advertised and very speedy delivery. Very pleased, thank you.

16 oktober 2024
Logo Crossrow

Antwoord van Crossrow

Hi Howard,

Thank you so much for your kind review! We're thrilled to hear that you're pleased with both the product and the speedy delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!

Regards
S

Beoordeeld met 5 van de 5 sterren

Easy to order and quick to arrive

Easy to order and quick to arrive. Good quality ties!

10 oktober 2024
Logo Crossrow

Antwoord van Crossrow

HI Graham, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon

Beoordeeld met 5 van de 5 sterren

All okay

All okay, fine product delivered on time and well packed. No problems

8 september 2024
Logo Crossrow

Antwoord van Crossrow

Dear Steve,

Thank you for taking the time to leave a review on Trustpilot. We’re pleased to hear that your order arrived on time, well packed, and without any issues. It's always great to know when things go smoothly!

We truly appreciate your support of Crossrow and look forward to serving you again in the future.

Best regards,
The Crossrow Team

Beoordeeld met 5 van de 5 sterren

Everything first class

8 september 2024
Logo Crossrow

Antwoord van Crossrow

Dear Stephen

Thank you so much for your kind words and for rating your experience with Crossrow as "first class"! We’re thrilled to hear that everything met your expectations, and we’re grateful for your support.

It’s feedback like yours that inspires us to continue providing top-quality products and service. We look forward to welcoming you back again soon!

Best regards,
The Crossrow Team

Beoordeeld met 5 van de 5 sterren

lovely item and quick dispatch

lovely item and quick dispatch - recommended

2 september 2024
Logo Crossrow

Antwoord van Crossrow

Hi Damian, Thank you so much for your kind words! We're thrilled to hear you loved the ties and appreciated the quick dispatch. Your recommendation means the world to us! We look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent quality

Excellent quality. It's a lovely tie. Delivery was quick and I would definitely buy from Crossrow again.

2 september 2024
Logo Crossrow

Antwoord van Crossrow

HI Andrew, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon!

Beoordeeld met 5 van de 5 sterren

Lovely pattern and material

Lovely pattern and material. Not too expensive and arrived quickly

5 augustus 2024
Logo Crossrow

Antwoord van Crossrow

Dear Huw,

Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!

Warm regards,

S.
Crossrow

Beoordeeld met 5 van de 5 sterren

Great Tie

Great Tie, quick delivery

5 augustus 2024
Logo Crossrow

Antwoord van Crossrow

Dear Finbar,

Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!

Warm regards,

S.
Crossrow

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