The Cruise Line Reviews 

478
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal... Toon meer

Beoordeeld met 5 van de 5 sterren

We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used this company for about 20 years, Lynne is our go to cruise booker! Always feel confident when using them and they will try to match other offers. A very personal service- a rarity the... Toon meer

Beoordeeld met 5 van de 5 sterren

I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anyth... Toon meer

Bedrijfsgegevens

  1. Cruisereisbureau

Geschreven door het bedrijf

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

478 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(478)

201 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Super efficient and wonderfully…

Super efficient and wonderfully helpful. They know what is being sought.

15 juni 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for the lovely review, Neil!

I hope the SeaDream cruise lived up to expectations - and 2028 will be here before you know it! 🚢

Beoordeeld met 5 van de 5 sterren

Second booking with The Cruise Line

Second booking with The Cruise Line. Lauren was terrific. Quick, efficient and always friendly and helpful. After my enquiry cabins, flights and hotel rooms were held until finally decided and confirmed 4days later - excellent service!

9 juni 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Really glad we could hold everything together while you made your decision!

Have a fantastic trip 🚢

Beoordeeld met 5 van de 5 sterren

Lauren made the whole cruise booking process easy.

We have just made a cruise booking on Explora 11 with Lauren as our booking agent.
We have used Lauren when booking previous cruises & always had exceptional service. Our latest booking was no exception. Lauren was able to secure direct flights in and out of Athens and gave us several options of pre-cruise hotels. Lauren is extremely professional and makes the whole process seamless. All documentation including airline bookings arrived promptly. Cruise package price was very competitive. Would highly recommend.

11 juni 2026
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Antwoord van The Cruise Line

What a fantastic review, thank you! Athens flights and hotel options can be quite the puzzle, so I'm really pleased we got it all lined up perfectly for you.

Explora II is such a special ship - you're going to have a wonderful time on your luxury cruise! 🚢

Beoordeeld met 5 van de 5 sterren

Very pleasant agent

Very pleasant agent, who explored various options and came up with something much much better than we'd be quoted elsewhere.

11 juni 2026
Logo The Cruise Line

Antwoord van The Cruise Line

That's great to hear! Have a wonderful cruise 🚢

Beoordeeld met 5 van de 5 sterren

Great service and a good outcome!

Lauren was very helpful in providing details about two potential holidays I was thinking about. She was patient and understanding when I needed time to think about things and was able to extend a 'hold' on the holiday until I was happy with my choice.
Additionally she suggested information for tours and filling my time before a flight. Very helpful, thank you.

5 juni 2026
Logo The Cruise Line

Antwoord van The Cruise Line

So pleased we could hold everything while you weighed up your options, and for the pre-flight suggestions!

Have a fantastic cruise 😊

Beoordeeld met 5 van de 5 sterren

Very pleasant and helpful

Very pleasant and helpful. Managed to answer all out queries and organise extra items needed.

5 juni 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Nikki.😀

Nikki.😀
Helpful,knowledgable,efficient,friendly.

4 juni 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for your feedback Ishbel! Enjoy your luxury cruise 😊

Beoordeeld met 5 van de 5 sterren

The staff as always were helpful and…

The staff as always were helpful and provided a prompt and responsive service. Good value for money.

1 juni 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you, we appreciate you taking the time to leave feedback! Have a wonderful cruise! 🚢

Beoordeeld met 5 van de 5 sterren

Again Great Service from Jess

We book a number of cruises a year with Jess and, as ever, she was on the ball. Jess always responds on a timely basis and yet again produced the result we were looking for.

29 mei 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Always a pleasure working with you! Looking forward to the next one! 🚢

Beoordeeld met 5 van de 5 sterren

First class experience

Excellent product knowledge so able to assist you in making the best decision on cabin location.

Once booked excellent communication and clear information in the booking you have made

26 mei 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Getting the cabin location right can make such a difference, so I'm really glad we could steer you in the right direction. Have a wonderful cruise! 🚢

Beoordeeld met 5 van de 5 sterren

So far so good

Ash Was very helpful when booking our holiday, we asked all sorts of things, from the weather in St Tropez, to which was best side of ship,single beds to juggling sensible flight times, all answered courteously, hope holiday works out as expected. Colin

22 mei 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Getting everything right for you is exactly what we're here for! Hope you have a fantastic cruise next month 😊

Beoordeeld met 5 van de 5 sterren

Jess Garwood Fantastic

Just spent the past 2 weeks negotiating a deal with the fantastic Jess Garwood for our trip of a lifetime to Alaska next July 2027 including the Rocky Mountaineer. Amazing courteous, knowledgeable customer service from Jess. Nothing was too much trouble even though I changed my mind several times. Very patient and tolerant. Nothing was too much trouble and her expertise and knowledge of the trip was outstanding and her recommendations for the itinerary are perfect. Thank you Jess. Great itinerary you gave me everything I asked for is included. Can't wait for July 2027.

20 mei 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Aww thank you! Alaska and the Rocky Mountaineer is such an incredible combination, you're going to have the most amazing time.

Working through all the options with you was a pleasure, not a problem at all! Just wanted to make sure we got it absolutely spot on, and I'm thrilled you're happy with the final itinerary.

July 2027 will be here before you know it - enjoy the countdown! 😊

Beoordeeld met 4 van de 5 sterren

Good service

Very helpful and phoned back when they said they would also helped with giving us a choice of flights

18 mei 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Glad we could help with the flight options and get back to you on time. Have a brilliant trip! 🚢

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