Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal... Toon meer
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We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Toon meer
Bedrijf heeft geantwoord
I have used this company for about 20 years, Lynne is our go to cruise booker! Always feel confident when using them and they will try to match other offers. A very personal service- a rarity the... Toon meer
I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anyth... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Contactgegevens
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Verenigd Koninkrijk
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
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Super efficient and wonderfully…
Super efficient and wonderfully helpful. They know what is being sought.

Antwoord van The Cruise Line
Second booking with The Cruise Line
Second booking with The Cruise Line. Lauren was terrific. Quick, efficient and always friendly and helpful. After my enquiry cabins, flights and hotel rooms were held until finally decided and confirmed 4days later - excellent service!

Antwoord van The Cruise Line
Booked cruiseCruise booking with cruiseline because…
Booked cruise with cruiseline because we have done it before and had noo problems.

Antwoord van The Cruise Line
Lauren made the whole cruise booking process easy.
We have just made a cruise booking on Explora 11 with Lauren as our booking agent.
We have used Lauren when booking previous cruises & always had exceptional service. Our latest booking was no exception. Lauren was able to secure direct flights in and out of Athens and gave us several options of pre-cruise hotels. Lauren is extremely professional and makes the whole process seamless. All documentation including airline bookings arrived promptly. Cruise package price was very competitive. Would highly recommend.

Antwoord van The Cruise Line
Very pleasant agent
Very pleasant agent, who explored various options and came up with something much much better than we'd be quoted elsewhere.

Antwoord van The Cruise Line
Great service and a good outcome!
Lauren was very helpful in providing details about two potential holidays I was thinking about. She was patient and understanding when I needed time to think about things and was able to extend a 'hold' on the holiday until I was happy with my choice.
Additionally she suggested information for tours and filling my time before a flight. Very helpful, thank you.

Antwoord van The Cruise Line
Excellent customer service from…
Excellent customer service from Benedict. He explained our two cruises thoroughly.

Antwoord van The Cruise Line
Dealing with a particularly pleasant…
Dealing with a particularly pleasant and helpful consultant able to very satisfactorily answer our questions. Many thanks

Antwoord van The Cruise Line
Very pleasant and helpful
Very pleasant and helpful. Managed to answer all out queries and organise extra items needed.

Antwoord van The Cruise Line
Very good service from Lauren .Dealt…
Very good service from Lauren .Dealt with our bookings very well.

Antwoord van The Cruise Line
The staff as always were helpful and…
The staff as always were helpful and provided a prompt and responsive service. Good value for money.

Antwoord van The Cruise Line
Excellent company gets everything right…
Excellent company gets everything right first time. Even when I get things wrong they get sorted

Antwoord van The Cruise Line
Again Great Service from Jess
We book a number of cruises a year with Jess and, as ever, she was on the ball. Jess always responds on a timely basis and yet again produced the result we were looking for.

Antwoord van The Cruise Line
First class experience
Excellent product knowledge so able to assist you in making the best decision on cabin location.
Once booked excellent communication and clear information in the booking you have made

Antwoord van The Cruise Line
So far so good
Ash Was very helpful when booking our holiday, we asked all sorts of things, from the weather in St Tropez, to which was best side of ship,single beds to juggling sensible flight times, all answered courteously, hope holiday works out as expected. Colin

Antwoord van The Cruise Line
Jess Garwood Fantastic
Just spent the past 2 weeks negotiating a deal with the fantastic Jess Garwood for our trip of a lifetime to Alaska next July 2027 including the Rocky Mountaineer. Amazing courteous, knowledgeable customer service from Jess. Nothing was too much trouble even though I changed my mind several times. Very patient and tolerant. Nothing was too much trouble and her expertise and knowledge of the trip was outstanding and her recommendations for the itinerary are perfect. Thank you Jess. Great itinerary you gave me everything I asked for is included. Can't wait for July 2027.

Antwoord van The Cruise Line
Good service
Very helpful and phoned back when they said they would also helped with giving us a choice of flights

Antwoord van The Cruise Line
Paul always looks after my bookings in…
Paul always looks after my bookings in a friendly,professional way.

Antwoord van The Cruise Line

Antwoord van The Cruise Line
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