Cruise Retail Academy Reviews 

The communication course at was excellent! It boosted my confidence, improved my guest engagement skills, and gave me practical tools for luxury sales and hosting events onboard. Highly recommend!

This gave me a proper insight, loved it 😊

to be honest, the program was really insightful and full of great information. i ve learnt many new things about cruise ships, life onbroad , retail , guest services..i'm so lucky to find this program

It’s an unique flat form where you can gain your knowledge on cruise ships SOPs and also different types of jobs which available in cruise lines. And I would like to thank to Mr Adrian who helped a lot through out the process. wishing all the best for Cruise Retail Academy . Really recommend this application.

Understanding The key different types of customer personalities;
The guideline gives a rich and detailed personalities,how to understand them key approaches you can use to close a sale and agree with customers.
I love the way the courses are arranged and how they're well researched.

I found incredible value in this course as I prepared to apply for a job in the retail sector. It offered a comprehensive look into the industry, opening doors for both professional development and career progression. The content is current and offers insights for enhancements and inspiration for additional learning opportunities. Completing this initial phase has left me feeling both fulfilled and excited to continue expanding my skills.

Amei! Me senti acolhida e foi muito esclarecedor o conteúdo.

As with all CRA's courses , theres never a dull moment in the learning experience. I found this course interesting,enlightening and a DEFINITE MUST for any newbie who wants to work onboard . Thank you Adrian for yet another brilliant course offering .

Looking to apply for a position on board this course gave me an overview of the retail world, as well as opportunities for professional growth and career advancement. The information is up-to-date and provides ideas for improvement as well as suggestions for new courses that enhance knowledge. I feel satisfied and very happy to have completed this first step, so I will continue the learning process.

As I'm searching for job for being a sales associate on cruise ship. CRA training is a game changer. Now I know what is expected of me, and is going to happen. SO it will be easy for me to pass interview and go a new adventure. It's going to be my first contract.

From the bottom of my heart I would like to give thanks and appreciation to ROB and ADRIAN PITTAWAY for their mentorship, I'm highly honoured to embark on a ship on the 5th of Feb 2026 from South Africa as a proud Cruise Retail Academy graduate all thanks to the entire team..
This would not have been possible without the help and guidance from Rob and Adrian and everyone else working from behind the scenes of the Cruise Retail Academy...
To everyone else still waiting for their joining dates , TRUST ME when I say it's really worth the wait , your email is on the way and you'll jubilate soon ...
THANK YOU SO MUCH CRUISE RETAIL ACADEMY.🫂🙏🏾

Simplified learning making it interesting and the podcast helps in breaking down what you just read

Great experience..mi learnt more on retail sales field

Easy to understand the content.
Clearly advice on expectations
This has been practical.

What made this experience amazing is that I didn’t have to feel like I’m doing anything alone. Thanks to Rob, Adrian along with Yalivette, they helped me every step of the way, and for that I am forever grateful and thankful. 🙏

The e learning is making preparations easy before embarking
Prompt emails notifying me of my progress
Availability of websites to make refferences to

Really interested guide that helps you to navigate through your journey

The best ever, very grateful and thankful.

Very exciting opportunities and highly engaging staff, they knew my profile and had some great ideas on ways it could apply to positions

It's was amazing great experience with cruise retail academy.