Cruise Retail Academy Reviews 

I would like to thank Rob for being my agent and for assisting me through the whole process until boarding at the Dufry shop on the cruise.
I’m boarding today, and soon everyone else in the group will be boarding as well—just a little patience and your turn will come!

Very useful tips,even for candidates who already have an onboard experience.

I can attest the diploma package encompasses all that I have learnt in my 10 years experience in a nutshell.
I wish the course would go deeper to showing how one should open a conversations with high end / luxury clients to create trust. This will help one to build up on the opening statements especially for those of us who have no experience in selling luxury merchandise or delt with luxury clients.

The company chance my life and has made me a better person

Cruise Retail Academy has really helped me elevate my customer service, learnt a lot about rapport and trust. I now understand luxury retail in detail, that it's all about elegance, sophistication, elevated guest experience.

This is a great way of learning

I was given an in-depth knowledge that I couldn’t find during my various searches online.

best experience and manage to get my diploma.. im so excited

Very well-structured and informative. The content was clear, practical, and easy to follow, making it highly valuable.

very informative and providing more knowledge of how the numbers work in a retail business especially on ships and understanding more about on how to run a business successfully.

The information is helpful , you got to learn and have knowledge on how and what to expect on retail business.

Exellent experience. A lot of useful tipa.

Amazing tips for my next job interview. Super thanks!

The training was functional and informative. The company is enabling onboard staff to excel and earn better. Equipping them with much needed skills to tackle the onboard sales goals

Great service

great experience and in depth knowledge has given me great understanding and experience.

The communication was pretty smooth and felt a lot of support. I felt I was given a great deal of information to make the best decision.

Excellent training and support! Cruise Retail Academy delivers practical knowledge, real-life insights, and the confidence to succeed in cruise retail. Truly a career game-changer!
Cruise Retail Academy offers the perfect balance of professional expertise and genuine support. The training is engaging, full of real-life insights, and designed to bring out the best in you. I left the program feeling confident, prepared, and inspired to achieve great results in cruise retail. Truly an experience that opens doors and builds careers!

The CRA courses are very professional, serious, well explained and easy to understand, also are free!
I recommend it to all of you.

Excellent platform and content for people who want to know more about cruise retail and life on board. Super easy to navigate. Podcast was a cherry on the cake which became my morning radio station :)