Crumpler UK Reviews 

Have bought several bags from Crumpler over the years - alway stylish and very well made, and arrive very quickly.
Altogether excellent!

This is the second Crumpler bag that I own and they are amazing, very well designed, very durable and look great. The bag arrived by DHL within 4 working days... Brilliant service

Prompt delivery and the bag was securely packed. Happy to use it right away.

Bought it as a birthday present - should hit the mark.

The process of ordering and receiving my order was faultless and simple.

The item, a camera strap, a sale item matched my experience of Crumpler in some respects and not others. The actual strap is excellent but the fastenings are suspect, time will tell. As with many of their products the Crumpler approach shows ingenuity, but whether they have got it right this time? Given that the camera I'm using is light, and the clips appear to be fully in place I'm going to trust it.

Great service. Excellent product that lived up to the billing. Fantastic value.

Product's always good - delivery was quick and well packaged. Always worth looking at sales too

Everything Customer Service should be and more! I contacted Crumpler for help in replacing a lost strap from a bag that is almost 10 years old and they exceeded my expectations in every way. These are no longer in stock, but I now have a replacement made especially for me and a bag I’m likely to keep carrying for at least another 10 years. A lesson in how things should be done and how to ensure you have a very happy customer who would have awarded 6 stars if I could!

Order from 2/10 not arrived yet on 14/10. Slow customer service response.

Deferred delivery by a day but it was not delivered and still has not a week later. Contacted Crumpler customer service by email but only on Trustpilot review have I got a quick, pro-active response

Quick delivery, great product

I have contacted crumpler to send back my purchase as it isnt what I expected and they havent got back to be

Quick delivery from Germany.

also the best price by far on the internet for this bag.

The bag itself is lovely.

Terrible customer service. Takes ages for your staff to reply to emails. This is not due to Covid apparently you are always bad at getting back.
The delivery man said he turned up? I was i, he never rang the bell!
Not got my crumpler bag yet so can’t review that although I’m worried because since I’ve been reading your reviews and people say your bags are not as good as they used to be. This is due to cheaper materials.

Great product (camera insert), great price and great delivery. You can rely on the Crumpler quality.

I went looking for a jacket for everyday occasions to suit the south west climate in Scotland ( 4 seasons twice a day). Also, wanted it to suit turning up on site and in the office for brief meetings and drop-ins with this new flexible working environment. Being "work based" at home the formal attire is "on hold", but I want to ready to drop into meet people flexibly and in all weathers. I do not want to have to put on & take off a rain jacket when I am on the move. Jacket is ideal for this, the cut and light weight suits for this day to day environment & wearing whilst driving.You need lightweight, all weather clothing which is smart, comfortable and adaptable to work environments. Good for wearing with a bike messenger bag or rucksack. Reasonable jacket for rambling at low level.The cut fit will not suit all activities or people.

lovely product, good price, prompt delivery

I am so impressed with Crumpler - they very quickly resolved a query with an order and over-compensated a missing item whilst also gifting some additional items. And these were all items in the sale too!! Thank you 😊