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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I had a problem with my bag and the company has repeatedly failed to respond to my emails (you are required to email them to initiate a warranty claim as per their own policy). If you buy a bag fro... Toon meer

Beoordeeld met 1 van de 5 sterren

Long delivery times and returns are a complete nightmare. Returned a bag as it was a bit big for medium size. Used the return label that was provided. The package has been sitting at their local Dept... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought a £120 rolltop back pack from Crumpler UK but the stitching on the bottle holder failed. Following the instructions on their website I emailed multiple addresses with request for a repair/rep... Toon meer

Beoordeeld met 1 van de 5 sterren

Fake brand beware - this is a copy and of Australian crumpled - of you look at terms it's registered name is Bagmania GMBH I bought a bag, the zipper broke, I followed their 5 year warranty proces... Toon meer

Bedrijfsgegevens

  1. Koffer- en tassenwinkel

Informatie afkomstig van verschillende externe bronnen

Crumpler is recognised as one of the worldwide leading brands in functional bags. We develop uncompromising, functional, design focused bags for every facet of urban life: from the classic, bike courier tested messenger bags, through to travel luggage and bags suited for leisure time and business. All Crumpler bags are hand made from premium materials and known for their long-lasting quality.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

311 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,1

Alle reviews

(311)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent - as always

I have a number of Crumpler bags, one of my camera bags (about 20 years old) has been all over the world and is still in constant use. When I was looking for a day bag for walking my dog I therefore turned to Crumpler. As there are no longer any stores in the UK I ordered online. The bags (my husband wanted on too) arrived quickly and we are so pleased with them - the usual crumpler quality and thoughful design.

15 maart 2021
Beoordeeld met 5 van de 5 sterren

Excellent product (Dinky Di Messenger)

Excellent product (Dinky Di Messenger), the second I have owned (the first is still in use, I just wanted something newer and a change of colour).
Good customer support -when I experienced difficulties in arranging shipping- (the bag is distributed from the German branch/distributors for UK orders).
Supplies seemed erratic as the messenger bag I wanted would appear for a few days on-line and then sell out quickly (a good sign of popularity, not so good for me), a quick email to Crumpler and they provided me with a useful approximate date for their next restock/delivery of that particular bag, and that worked well.
Very happy with the bag, recycled materials, great finish, and uniquely Crumpler.

8 maart 2021
Beoordeeld met 5 van de 5 sterren

Lovely product

Lovely product. Well made & easy to use. And a Reasonable delivery timescales considering the times we’re currently in with COVID rules.

11 februari 2021
Beoordeeld met 5 van de 5 sterren

Laptop bag

My third Crumpler bag, and just like the previous two, the quality, design and storage are superb. I only replace them because it's nice to get a new bag with each new laptop (17", then 15" now 13").

If you run Macs like I do, you deserve a Crumpler bag! You will not be disappointed :-)

9 februari 2021
Beoordeeld met 5 van de 5 sterren

I love Crumplier's bags

I love Crumpler's bag!
I have been a customer of this company for many years. There is no any other bag maker company out there which makes beautiful, well designed, and durable bags like Crumpler.

7 februari 2021
Beoordeeld met 1 van de 5 sterren

Items missing, poor communication and no customer service.

When my bag was sent it was missing the inner protective walls. No communication from the customer service dep. they sent some walls...they were the wrong colour.
I was recommend your company by a friend. Very disappointing.

14 december 2020
Logo Crumpler UK

Antwoord van Crumpler UK

Hello William,

I'm sorry to hear that there is a problem with your item. We totally understand that this was a poor experience, but we're are also a bit dissapointed that you didn't contact us directly as we answered your first enquiry shortly after you wrote us.

We just wrote you an email regarding this case to solve it asap.

Regards,
CRUMPLER customer service

Beoordeeld met 4 van de 5 sterren

I have not received the item !

The Backpack was delivered late yesterday.

The bag is great, will suit my needs perfectly. The ability change the layout will suit any future changes to my kit list which is great.

Just a shame the delivery process was protracted

First review below:-

I have not received the item !

I was contacted automatically that my order was confirmed and that I would receive the backpack but I have not seen it yet without further communication.

Deeply disappointed as I could have purchased a cheaper backpack and received it the following day .

Hmm.

19 november 2020
Logo Crumpler UK

Antwoord van Crumpler UK

Hello Neill,

I'm sorry to hear that there is a problem with your delivery. It seems like the parcel is stuck in a DHL sorting center. We will contact them to find out when the parcel will be delivered and inform you as soon as we have an answer.

Regards,
CRUMPLER customer service

Beoordeeld met 5 van de 5 sterren

Amazing range of products

Amazing range of products, very well manufactured. My first Crumpler bag is already 15 years old and looks like new! Quick and easy ordering and delivery process. Very pleased customer :-)

16 november 2020

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