Crystal Imagery Inc. Reviews 2.358

I did a small order for a special occasion and got the glasses in about 2 weeks. I have been working with Crystal Imagery on another larger project for a major celebration. That won't be for over a month, but I am sure I will get the same great service I got on my smaller order. I did request a sample glass before hand and it was favored by all over other etched glassware providers. I will follow up later when the large order is placed and received in 6 weeks.

The service and communication was a great experience. From the initial order process, to the preview process was seamless. Glasses arrived exactly as ordered. Very pleased with this purchase.

My order came in quicker than expected. On a downside, one of the mugs I ordered came shattered. However, after contacting the customer care team, they were very quick to reply and were open to replace the broken mug or send a refund. Though it was a setback, the agents resolved the issue quickly.

The paw print glasses I ordered were beautiful. They were exactly what I was expecting to get and I'm very happy with the order. You also shipped them out in a timely manner.

Best company to work with ever ! My design 100% On time 109% & Quality 100%

Once again crystal imagery has managed to make me the bell of the ball when it comes to every gathering and the whiskey bottles come out! They never cease to amaze me and their work is outstanding I will be buying many more glasses.

Received automated confirmation, but a qiuck personal follow-up message. Also notified when products shipped. Quick turnaround time and delivery. Thanks!

This is the second time I’ve used Crystal imagery for glassware. In both instances their service was top notch. Both orders required special engraving or questions. In this last order they were able to replicate my logo perfectly. They are very responsive and Quick to reply. Very pleased with their service.

I have used Crystal Imagery for many years for gift ideas. As usual, my order arrived very quickly and was absolutely beautiful. Can't wait to give it as a gift at a bridal shower!

Fast turnaround, a quick review of proof and the end product was exactly what I wanted. Will definitely be ordering agin.

Speedy, great service.

We were very pleased with our purchase and the excellent service your company provided!

Great work! This was my second time ordering from them and they did not disappoint! Highly recommend to anyone looking at getting a personalized glass with awesome engraving!

These glasses are great! I have had them for a week and have gotten nothing but compliments on them! The etching was perfect! Deep etching is not something you find often

From beginning to end the experience was amazing. Laura helped me through get out the perfect corporate gifts to my team and everyone is raving about the quality. Definitely will be purchasing more soon.

Simple ordering process, sent proof as requested, and the turnaround time was AMAZING. From order to delivery was less than a week, I know that can vary but holy crap !!!!!!!

This company is amazing! Their engraving detail is amazing. I sent them a patch from my organization and it was spot-on!
Will always order from them!

Shipped same day, very well packaged and beautifully etched. Highly recommend!