Civil Service Insurance Society Reviews 

Bought a worldwide travel insurance policy as we liked the idea of not having to inform anyone if health conditions change which also increases the price and takes time arranging it,Also feel that having one price fits all is much easier, Most impressed just not had or want to use it.

Although I struggled with the online process, the member of staff to whom I spoke was extremely helpful and sorted out my insurance very efficiently.

The whole experience was very easy and Yvonne went out of her way to make sure everything was clear to me and I understood what the policy included and did not include. Ten out of ten for customer service. Thank you.

I had a great experience with this car insurance provider. The team was friendly, knowledgeable, and took the time to explain everything clearly. They offer a strong range of cover options and quality products, making it easy to find something that suits your needs. Overall, a reliable and professional service I’d happily recommend.

Really easy to deal with. Shaun/Sean was really helpful, informative and patient.
The price was competitive and the process made simple.

Simple to complete and clear in cover and costs

Your agent was helpful and honest. He completed the insurance quickly.

They were good at explaining contractual details and offered a competitive price

Travel insurance as you get older is harder to get, Add to it complications with cancer and it becomes expensive.
No questions asked, easy application and cover quickly arranged.
Well done.

The whole process went smoothly and I achieved my objective. The agent was very helpful and friendly and I couldn't fault anything.

Very helpful and quick service. Explained it all.

Whenever I have had dealings with CSIS I have always found them to be extremely helpful and very friendly which makes applying for insurance so much easier as I am well into my 70s.

Excellent service and very efficient. The person I spoke to was very clear and business like. The follow up action was very good too, with emails arriving quickly. Would recommend.

We have taken out this Civil Service Insurance through NFOP because a friend recommended it.
I had been quoted silly amounts but they eliminate certain breathing conditions but just say would your doctor say you were fit to travel.
The procedure was easy and we now pay an amount every year.
More than happy.

Friendly staff and competitive prices but excessive time in queueing. On one occasion entered the queue at 3, went up to first place before the system sent me back down to 6! Extremely frustrating.

Good customer relations. Pleasant and knowledgeable agent. Application straight forward. Transaction completed in no time at all.

Good value policy for older person. Online purchase process was quick and easy.

The person I spoke to, Lee, was prompt, friendly knowledgeable and helpful. I was impressed

Dealt with very comprehensively and explained items clearly ,

Customer service was good, he helped us getting everything together with medical etc