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Cullen Jewellery Reviews 

12.972
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My partner and I had our first ever engagement ring consultation at Cullen. William was very helpful in guiding us throughout our appomtmwnt. I did not know what I wanted so william took us through th... Toon meer

Beoordeeld met 5 van de 5 sterren

Ella & her associate made our experience such a comfortable and enjoyable time. Being our first time looking at rings, we didn’t know what to expect and had no idea what we were looking for exactly.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My Fiancée & I had another wonderful trip to Cullen Jewellery in London. We had visited previously in October (2025) for our Custom Engagement Ring and we were back in October (2026), this time for bo... Toon meer

Beoordeeld met 5 van de 5 sterren

I would 100% recommend Cullen Jewellery for an engagement ring. They are so kind, professional and incredibly patient. My client advisor was Golsa Sayadi and she was The Dream Team! Her attention to d... Toon meer

Bedrijfsgegevens

  1. Juwelier
  2. ook in
  3. Diamanthandelaar
  4. Sieraden reparatieservice
  5. Sieradenfabrikant
  6. Sieradenontwerper
  7. Sieradenwinkel

Geschreven door het bedrijf

We make special occasion jewellery that everyone can feel good about. Our engagement rings and fine jewellery feature only carbon neutral lab grown diamonds and moissanite. Using skill and care, our in-house jewellers combine tradition with beautiful design, all while being kind to the earth. Each piece is more than special — it’s a sign of love, made the right way to last forever.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

13K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 75% van zijn negatieve reviews beantwoord

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5,0

Alle reviews

(12.972)

7.118 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Highly recommend

Bianca was amazing to work with. She made the engagement ring selection process seamless and answered all of our questions. Cullen’s designs are all beautiful & I love the sustainability touches. Would highly recommend Cullen Jewellery to anyone!

16 oktober 2026
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Antwoord van Cullen Jewellery

Thank you so much for the kind words!! It was a pleasure to meet you both, and I'm so excited to bring your dream ring to life! - Bianca M

Beoordeeld met 5 van de 5 sterren

Toronto showroom

I went to the showroom in Toronto. The staff member Netsanet, welcome myself and my future sister in-law with open arms. Netsanet was very lovely, and supportive with the whole process. Every step of the way she explain herself well about the ring details. I was very happy at the end of it all. Found the perfect engagement ring.

15 oktober 2026
Review zonder uitnodiging
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Antwoord van Cullen Jewellery

This makes me so happy to hear! 🥹💗 It was such a pleasure welcoming you both into the showroom and helping you decide on the perfect ring! I’m so glad you felt supported throughout the process. Wishing you both so much love and happiness in this exciting new chapter! 💍✨ - Netsanet K

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Sydney was super welcoming and helped me narrow down my decision. She was knowledgeable and I highly recommend!

16 oktober 2026
Review zonder uitnodiging
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Antwoord van Cullen Jewellery

Thanks so much for the kind words! I had the best time exploring ring options with you.
- Sydney B

Beoordeeld met 5 van de 5 sterren

Amazing Service & Experience!!

I had the most amazing experience with Sydney and her experience and expertise was phenomenal. She made me feel so comfortable and not too pressured at all. Very knowledgeable as well.

16 oktober 2026
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Antwoord van Cullen Jewellery

I'm so happy to hear that you had a phenomenal experience! Thanks for the kind feedback and 5-star review!
- Sydney B

Beoordeeld met 5 van de 5 sterren

Jazz was very helpful with suggestions…

Jazz was very helpful with suggestions on styles (I ended up choosing a ring she suggested that I initially wasn’t considering) & she was also patient & provided great feedback as we worked through choices.

16 oktober 2026
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Antwoord van Cullen Jewellery

Thank you, Katrina, for such a kind review! It was lovely to meet you, and I am glad you enjoyed our consultation.
- Jazz T

Beoordeeld met 5 van de 5 sterren

Madison provided excellent service

Madison provided excellent service, showing utmost professionalism and candour during our interactions. On the event that we return to Cullen Jewellery, my fiancé and I would love to have Madison as our consultant. Thank you very much for the excellent customer service.

16 oktober 2026
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Antwoord van Cullen Jewellery

Wow! Thank you so much Mona for the lovely feedback! - Madison R

Beoordeeld met 5 van de 5 sterren

Had an appointment with Ciara at Cullen…

Had an appointment with Ciara at Cullen Subiaco, she was very professional and informative in helping me with choosing the diamonds etc. Thanks to her, Shania & all the team for their time and effort. 10/10!!

16 oktober 2026
Review zonder uitnodiging
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Antwoord van Cullen Jewellery

Thank you James :) - Ciara H & Shania W

Beoordeeld met 5 van de 5 sterren

Ella was amazing!!

Ella was amazing!!! She was very friendly, helpful and made the whole experience so memorable. I went in having no idea what I was doing but Ella explained everything so well and was also good to have a laugh with along the way which I loved!

16 oktober 2026
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Antwoord van Cullen Jewellery

Hi Samantha, Thank you so much for your kind words - Ella G

Beoordeeld met 5 van de 5 sterren

Engagement ring trial

My girlfriend made an appointment to look for an engagement ring, the lovely Ella-Jane took care of us.
She was so empathetic and excited for us, she was patient and very understanding. She made the whole experience so enjoyable.
I would highly recommend going through her

16 oktober 2026
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Antwoord van Cullen Jewellery

Hi Izac, Thank you for taking the time to leave your review, It was a pleasure to assist you - Ella G

Beoordeeld met 5 van de 5 sterren

Kiara was amazing!

Kiara was very patient with us and provided some great feedback. She showed genuine care and her excitement for our recent engagement made me feel very special.

16 oktober 2026
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Antwoord van Cullen Jewellery

Thank you, Jessie, for such a kind review! It was lovely to meet you, and I am glad you enjoyed our consultation.
- Kiara M

Beoordeeld met 5 van de 5 sterren

first time ring shoppers

my partner and i had the best time at cullen! it was our first time trying anything on or looking at anything specific. we were so well looked after by Paris, she knew exactly where to start knowing we went in with a very open mind, and were willing to try anything. Paris made the whole experience so enjoyable and a lot less daunting. we were both taken care of, and were able to try on some dream pieces, and talk through our options and all the specs that come into engagement ring shopping. could not recommend enough, Paris was fabulous!

16 oktober 2026
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Antwoord van Cullen Jewellery

Thank you, Georgia, for such a kind review! It was lovely to meet you, and I am glad you enjoyed our consultation.
- Paris F

Beoordeeld met 5 van de 5 sterren

Fantastic appointment!

Olivia was great with my partner and I! Took the time to explain every step carefully and thoroughly and made sure we understood it all. Will definitely be in touch regarding the making of it! Couldn’t recommend Olivia more highly!

15 oktober 2026
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Antwoord van Cullen Jewellery

Hi Tyson, Thank you so much for taking the time to write a review! I am so glad I could help you out and you enjoyed your appointment! - Olivia M ☺️

Beoordeeld met 5 van de 5 sterren

Sailor was so great

Sailor was so great, the appointment was seamless. It was so easy to convey what we were looking for and she could easily understand everything. Highly recommend 👌🏼

10 oktober 2026
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Antwoord van Cullen Jewellery

Thank you, Jaykib, for such a kind review! It was lovely to meet you, and I am glad you enjoyed our consultation.
- Sailor R

Beoordeeld met 5 van de 5 sterren

Purchased our engagement ring - thanks to Jazz

We recently purchased our engagement ring from Cullen Jewellery and had such a wonderful experience thanks to Jazz!

From the moment we arrived, Jazz was incredibly welcoming, friendly and knowledgeable. She made the entire experience feel so relaxed and enjoyable, and we never once felt pressured or rushed into making a decision.

Jazz took the time to show me a wide variety of ring styles to try on, patiently explaining the different options available and helping me work out exactly what I loved. She was also extremely knowledgeable about lab-grown diamonds, taking the time to explain how they are graded and what to look for when choosing the perfect diamond.

What really stood out was the genuine care and attention she put into helping us. She went above and beyond to carefully select a beautiful diamond for our ring order, ensuring we were completely happy with our choice.

Purchasing an engagement ring is such a special milestone, and Jazz made the whole experience even more memorable. Her patience, professionalism and genuine passion for what she does are a real credit to Cullen Jewellery.

We couldn’t recommend Jazz highly enough and are so grateful for all her help. Thank you for making such an exciting experience so special!

16 oktober 2026
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Antwoord van Cullen Jewellery

Thank you, Shania, for such a kind review! It was lovely to meet you, and I am glad you enjoyed our consultation.
- Jazz T

Beoordeeld met 5 van de 5 sterren

Absolutely amazing experience with…

Absolutely amazing experience with Elizabeth Mills, made such a positive difference when it came to getting everything I had hoped for.

16 oktober 2026
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Antwoord van Cullen Jewellery

Hi Will! Thank you so much for the lovely review; it was such a pleasure to work with you. - Elizabeth M

Beoordeeld met 5 van de 5 sterren

Hayley was incredibly helpful and…

Hayley was incredibly helpful and kind!! She showcased exactly the ring I was looking for on our virtual meeting.

14 oktober 2026
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Antwoord van Cullen Jewellery

Thank you, Savannah, for such a kind review! It was lovely to meet you, and I am glad you enjoyed our consultation.
- Hayley A

Beoordeeld met 4 van de 5 sterren

Great experience with Sailor

Great experience with Sailor. She was very professional, knowledgeable and patient whilst my fiancé and I chose my wedding ring.

8 oktober 2026
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Antwoord van Cullen Jewellery

Hi Clinton,
Thank you so much for the kind review! It was lovely meeting you and Lauren, and I'm glad you enjoyed your appointment.
- Sailor R

Beoordeeld met 5 van de 5 sterren

Successful appointment with Bella

Bella was an incredible help for choosing our engagement ring. We left feeling confident in our decision and a lot more informed about what we purchased. Very much recommend 100%

16 oktober 2026
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Antwoord van Cullen Jewellery

Yay thanks so much Indiana for the kind words! I'm glad you enjoyed your appointment with me - Bella T

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