The curtains are so much better than what we had and they arrived in the time frame that we expected. The service was helpful. Very happy.
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I have used this company twice now, once about 5 years ago and again just recently. Completely satisfied on both occasions. They are reliable, work hard to provide customer satisfaction, friendly and... Toon meer
Everything arrived in a reasonable time frame and was in excellent condition. I wonder if there was a way the suggested or recommended fixings could be included in the descriptions. I did have the old... Toon meer
Beautiful curtains (Weylands blockout fabric), very nicely made and somehow they were completely uncreased from the moment they were hung, even though they were in the box for over a week, possibly 2.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Curtains on the Net was launched in early 2008 to ride on the back of the popularity of its sister site Blinds on the Net (www.blindsonthenet.com.au). There was a growing need to have a much larger selection of Ready Made and Custom Made curtains and Blinds on the Net was simply not the ideal location for these products. With this, Curtains on the Net was born. We support local Australian suppliers as well as import our own products to keep prices as competitive as possible. Due to our lower overheads, we are able to offer the very best prices whilst still keeping our quality and service levels extremely high! Curtains on the Net offers a free sample service as well as shipping Australia wide. This allows customers to order samples of the fabrics that they want to see and thus get the perfect curtain for every room. We have Australia's largest range of Ready Made curtains in the one spot, as well an ever growing range of Made to Order curtains. We have sold more than 30,000 curtain products online so know a thing or two about what you need! We offer everything from 100% Blockout curtains to Sheer and Translucent lined curtains. The Made to Order range also has a premium lined offer that is perfect for those wanting a Custom Made curtain at a fair price! We all know how expensive curtains can be! Curtains on the Net also has a huge selection of curtain Rods, curtain Tracks and accessories. Why not jump online today and see how much you could save.
Contactgegevens
Unit 49/ 159 Arthur Street, 2140, Homebush West, Australië
- 1300852912
- kj@miniboo.com.au
- curtainsonthenet.com.au
4,8
Uitstekend
428 reviews
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Antwoord van Curtains on the Net
We are so pleased you had a positive experience and are happy with your curtains. Enjoy!
Antwoord van Curtains on the Net
Thanks for the great review Helen. We always love to hear from our satisfied customers!!!
Antwoord van Curtains on the Net
Thanks Alexander for the positive review. We are so pleased you are happy with our Double curtain rod with drawstring!
Beautiful curtains
Beautiful curtains (Weylands blockout fabric), very nicely made and somehow they were completely uncreased from the moment they were hung, even though they were in the box for over a week, possibly 2. A big improvement on the pair I bought about 5 years ago (same fabric), where the top edge of the box pleats was uneven and it took 6 months for the creases to drop out. They've made a huge difference to my lounge room and I admire them several times a day. The track was millimetre perfect and is so quiet and smooth when opening and closing the curtains. Very pleased. Delivery took a lot longer than expected, but that's just the world we live in right now, and totally worth the wait.
26 juni 2022
Antwoord van Curtains on the Net
Hi Leanne, Thanks for your wonderful review. We are so pleased that you had a great experience and that you love your new curtains. We take real pride in what we do and always strive to produce a great quality product at a reasonable price. Thank you for supporting our local family owned business, we greatly appreciate it. Oh - and we hear you about the delivery timings and appreciate your understanding - It is so hard these days as we rely so heavily on the courier companies to deliver on time but these days with so many issues in that industry it can be quite difficult. Thanks again for you kind words!
Easy Transaction
Easy Transaction. Quick delivery and good quality curtains. I got what I asked for. Well Done !!
31 mei 2022
Antwoord van Curtains on the Net
Thank you so much for your review Sue! We are so pleased you are happy with your curtains and that the whole experience was nice and easy.
This Company promises the world but…
This Company promises the world but fails to deliver on their promise
Delivery date not obtained
Total rubbish on web site
had to keep ringing to follow up order
27 mei 2022
Antwoord van Curtains on the Net
Hi William, Thank you for your review. We are disappointed that you were unhappy with your experience. When you called before making the order, we offered to help process the order but you said you were ok and were happy to do it yourself. Unfortunately you ordered the incorrect curtain heading by mistake. Although the mistake was not made by our team, we still offered to replace the product at a heavily discounted price. It's a shame that this offer was not satisfactory to you. In terms of delivery, we totally understand your frustration with this. Unfortunately, we are like so many other local businesses and are at the mercy of the courier companies who have had many delays due to COVID etc. We have passed on your feedback to our courier company. However, this feedback would probably have more weight if you also spoke to them directly. We wish you all the best.
The Triple pass curtains I ordered…
The Triple pass curtains I ordered arrived on time & exactly as described, I am more than happy with this product
30 april 2022
Antwoord van Curtains on the Net
We always strive to provide the best quality service and window furnishing solutions and are so pleased you are happy with your curtains. Thank you so much for taking the time to leave a review, it is greatly appreciated.
I ordered the Ozzie Glide Bendable…
I ordered the Ozzie Glide Bendable Track and have only recently installed it as I have been renovating. Great communication with Curtains on the Net and very helpful. The product I have found to be excellent. Well constructed and easy to install and glides smoothly. Thank you team. Will certainly be dealing with you in the future.
Wendy
20 april 2022
Antwoord van Curtains on the Net
Thanks Wendy! We appreciate you taking the time to write this wonderful review. We are so very pleased that you are happy with our service and the Ozzie Glide Bendable Track. Best of luck with the remainder of your renovations!
The delivery aspect of my order is not…
The delivery aspect of my order is not your responsibility, however no one was home went it was delivered and the card was left at the front door instead of the letterbox. As a result the card wasn't found until some time later because it had been blown into the garden.
The order had been returned to your company and I sent an email via your website and have had no response.
29 maart 2022
Curtains on the net were great exactly…
Curtains on the net were great exactly what we were after, a great product our curtains look beautiful & glide beautifully, Vincent was super helpful, highly recommend them.
23 maart 2022
Antwoord van Curtains on the Net
Thanks for the great review. We are so pleased you are happy with our product and service. We will be sure to pass on your kind words to Vincent. It is always nice to be singled out and given praise.
It has been 2 months and I have yet to…
There was an issue with my order that caused my curtain delivery to be delayed, so I wrote a negative review (rah, rah - it's been two months, where are my curtains!)
Minutes after writing the review, I received an email from curtains on the net letting me know what had happened an apologizing for the muck up. This support has been wonderful, and they have promised that my curtains will be delivered in 3 working days.
It's really nice dealing with honest and authentic people.
18 maart 2022
Antwoord van Curtains on the Net
Thanks Max! Sometimes things don't go completely to plan but when it doesn't we always try to do our very best to rectify the issue and be as transparent as possible. We really appreciate you making the effort to acknowledge our team's effort in this case. Thank you so very much!
I love my curtains I purchased from…
I love my curtains I purchased from curtains on the net .when they arrived they were true to pattern and colour as I saw on the website. The quality of manufacturing including choice of fabric was outstanding . I could not have bought ready made curtains for this price and quality from spotlight or any other chain store.
The customer service support via phone calls when i accidentally paid for my purchase three times was excellent. Vincent who I spoke too had already noted the discrepancies before I rung. I received into my account my overpayments within 24 hrs.
I was impressed there was a welcoming email thanking me for my purchase and which also allowed me to check that my order was correct . It also informed me of production times, delivery instructions and curtain installation details . Very professional . Their communication with the customer from beginning to end was excellent .
I recommend this company very highly for anyone who are wanting window dressing done .. 10 out of 10 fir customer satisfaction
2 maart 2022
Very happy with the curtains
28 januari 2022
Antwoord van Curtains on the Net
Thanks for taking the time to write a review Claire. We are pleased you are so happy with your curtains. We hope you enjoy them for years to come!
Great sheers & custom made curtains
I ordered ready made sheer curtains & full blockout custom made curtains. They arrived in a timely manner & if it wasn't for one small hiccup, I would have given 5 stars. The curtain rings & hooks didn't all arrive, so after follow up, I needed to wait for those items to arrive. The customer service was great, no complaints there. The curtains are priced well, they look great & we're happy - thank you!
30 november 2021
Antwoord van Curtains on the Net
Thanks for the honest review, we appreciate your feedback. Sometimes things don't go completely to plan but we are glad that you still had a really positive experience with our team and that you were pleased with the final product.
Antwoord van Curtains on the Net
Thanks for the great review - we are glad that your experience was positive and the process was quick and easy!
Ordered a track for a bay windows
Ordered a track for a bay windows. It came quite quickly and fitted beautifully
20 november 2021
Antwoord van Curtains on the Net
Thanks for the great review. We are so please you were happy with our quick delivery and the quality of our product.
Fast delivery and good communication.
11 november 2021
Antwoord van Curtains on the Net
Thanks for the review - we pride ourselves on offering great customer service and fast dispatch - so we are pleased we were able to deliver and you had a good experience.
I cannot fault your service.
I cannot fault your service and you fill a gap in the window furnishing market with your sizes for ready made curtains. Have shopped with you 3 times now and will again if the need arises. Your website is clear and helpful, the prices are very reasonable and once ordered the curtains arrive in next to no time.
I am one delighted customer.
Maryke Qld
16 oktober 2021
Antwoord van Curtains on the Net
Maryke, what a lovely review - thank you so much for your kind words, the team certainly do appreciate your feedback. We are just as delighted as you that you are happy with our products and service. We wouldl ove to see the end result. So, if you have the time, please feel free to send through some photos to kj@blindsonthenet.com.au. Thanks again!!!
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