The installation of an air conditioning unit at my home was carried out promptly, efficiently and with minimal disruption to my day by Custom Heat. The 3 chaps involved set about their task very swi... Toon meer
Bedrijf heeft geantwoord
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Efficient and trustworthy service I filled in a form online and a staff contacted me and came to have a survey the next day. They have 6 teams of installers so we have our air conditioners ins... Toon meer
Bedrijf heeft geantwoord
Excellent communication. They phoned the day before, to check all was OK, messaged the morning to confirm, and then phoned again to say the engineer was coming in the next hour. Which he did. He even... Toon meer
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When you pickup the phone and ask for help, you know that the person at the other end is going to deliver. Also, the patience of the engineer who attends will want to understand the issue(s), and will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Rugby since 1980, Custom Heat are a family run central heating and plumbing business serving the Midlands & the South West
Custom Heat Ltd
Geschreven door het bedrijf
- Established in 1980
- At Custom Heat we have worked hard to establish ourselves as Warwickshire’s most trusted family-run heating and plumbing company. We’ve had a physical presence in Rugby town centre ever since our foundation in 1980, and in that time we’ve encountered every problem that can occur with central heating and domestic appliances. We specialise in all aspects of plumbing and boiler maintenance, including installation and repair. We can also install gas fires and full bathroom suites. When you contact Custom Heat you’ll be calling on one of the most experienced heating and plumbing companies in the county, but you’ll be getting more than just our decades of know-how. We pride ourselves on only using manufacturer approved parts, while we always keep our vans well stocked to give us the best chance of fixing your problem on the first call out. What’s more, all of the work we do represents fantastic value for money, and when you ask us for a quote you’ll get our best price first time.
The only company to guarantee same day call out!
We guarantee same day call out on all Care Plans and boiler guarantees
If you lets us know before 10 we will be out with you the same day guaranteed!
Contactgegevens
9 Somers Road , CV22 7DB, RUGBY, Verenigd Koninkrijk
- 01788 568752
- office@customheat.co.uk
- customheat.co.uk
4,8
Uitstekend
5K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear that our engineer was both punctual and thorough with the work. These are exactly the standards we aim for on every job.
The Custom Heat Team
Great service all round
We had a new boiler installed within a week of the old one breaking and the engineer was great - very friendly and explained everything that was happening and did a great job!!
28 mei 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear we could get your new boiler installed so quickly after the breakdown and that our engineer took the time to explain everything clearly. That kind of friendly, thorough approach is exactly what we aim for.
The Custom Heat Team
Air conditioning
Installed air conditioning in the kitchen. Both electrical work and installation were well handled and completed without issue. Damian and Ryan were both friendly and informative and left everywhere looking neat and tidy.
1 juni 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear that Damian and Ryan handled both the electrical work and air conditioning installation so professionally, and that they left everything neat and tidy for you. Your recommendation means a great deal to us.
The Custom Heat Team
Easy booking process and courteous staff
26 mei 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's great to hear that our booking process was straightforward and that you found our team courteous throughout your experience with us.
The Custom Heat Team
Ruby came to service our boiler again…
Ruby came to service our boiler again today (3rd June). She was cheerful, polite and efficient. She explained exactly what checks she had done and assured us that everything was working fine. We are very satisfied with the continuous service arrangement which we have with Customer Heat.
3 juni 2026
Antwoord van Custom Heat Ltd
Thank you for taking the time to share this feedback. It's wonderful to hear that Ruby provided such thorough service during your boiler check, and that you're pleased with your service arrangement. We're really glad everything is running smoothly for you.
The Custom Heat Team
Prompt service
The member of staff came the same day, solved the problem and was very patient.
3 juni 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear our engineer could get to you the same day and that you found them patient throughout the process. That's exactly the kind of service we strive to provide.
The Custom Heat Team
Antwoord van Custom Heat Ltd
Thank you for your kind words! It's wonderful to know you can count on us whenever you need help. Your trust and loyalty mean everything to us.
The Custom Heat Team
Very reliable
Very reliable , very good service. The staff were extremely friendly and kind. The best in the region !
2 juni 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this review. It's wonderful to hear that you found our staff so friendly and helpful throughout the service. Your kind words about us being the best in the region truly mean the world to our team.
The Custom Heat Team
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to leave this review! It's wonderful to hear you found our team polite and that we could provide the quick service you needed.
The Custom Heat Team
Professional engineers
Very professional service, starting from the office and ending with the engineers. They always give good advice and perform work to a high standard. Very pleased with them, highly recommended.
2 juni 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this review. It's wonderful to hear that you've experienced our professionalism right from the office team through to the engineers on site, and that you're pleased with both the advice and quality of work. Your recommendation means a lot to us.
The Custom Heat Team
Good all round service by Ruby friendly…
Good all round service by Ruby friendly and efficient totally satisfied
2 juni 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this review. It's wonderful to hear that Ruby provided such friendly and efficient service - we're pleased you were totally satisfied with the work. Your feedback means a lot to us.
The Custom Heat Team
Very prompt service
Very prompt service. Delivered on time, all left clean and in working order. Engineer was efficient.
22 mei 2026
Antwoord van Custom Heat Ltd
We really appreciate you posting this review. It's wonderful to hear our engineer delivered such efficient service and left everything clean and in perfect working order. Prompt, reliable service is exactly what we aim for.
The Custom Heat Team
Excellent service.
26 mei 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to know you found our service excellent - that's exactly what we aim for with every job.
The Custom Heat Team
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear you found our service efficient and thorough - that's exactly what we aim for with every job.
The Custom Heat Team
Excellent service in ever way.…
Excellent knowledge of our heating system and a friendly engineer.
Customer service excellent - knowledgeable helpful and friendly
26 mei 2026
Antwoord van Custom Heat Ltd
Thank you for taking the time to share this feedback. It's wonderful to hear that our engineer's knowledge of your heating system impressed you and that you found both the technical expertise and customer service to be excellent. We really appreciate you highlighting the friendly approach from the whole team.
The Custom Heat Team
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear that you've found our service both reliable and efficient over time. Your continued trust means a great deal to us.
The Custom Heat Team
Great Service
David was very knowledgeable and gave great advice when he came to quote for my EV charger.
The installation then happened two days later, not only was this very quick but they went out of their way to collect my house keys as we had then gone on holiday. It was fantastic service that they did this and my charger was on the wall by the time we returned. I highly recommend Custom Electric after this.
1 juni 2026
Antwoord van Custom Heat Ltd
We really appreciate you sharing this feedback! David clearly made a great impression with his expertise during the quote, and going the extra mile to collect your keys while you were on holiday shows exactly the kind of service we love to provide. It's brilliant that you came home to a fully installed EV charger ready to use.
The Custom Heat Team
Reliable
You’re engineer was very polite and good to talk to never had a problem with your company
1 juni 2026
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear our engineer made such a positive impression with his polite and approachable manner. Your continued trust in Custom Heat over the years means a great deal to us.
The Custom Heat Team
Always find the service reliable and…
Always find the service reliable and very good technical support
1 juni 2026
Antwoord van Custom Heat Ltd
Thank you for taking the time to share this feedback. It's wonderful to hear that you find our technical support reliable and can count on us for consistent service. We really appreciate your continued trust in us.
The Custom Heat Team
Antwoord van Custom Heat Ltd
We really appreciate you taking the time to share this feedback. It's wonderful to hear that you've found our customer service helpful and are pleased with the quality of our work. Your kind words mean a great deal to us.
The Custom Heat Team
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