customsdeclaration.ie Reviews 

They were great and ensured we got our documents on time. Thank you, much appreciated!

Recently used Customsdeclaration.ie and they provided an excellent service, thanks to all the team.

First class service from Patrick and the team. My situation was not straightforward but they couldn't have been more helpful answering my questions and guiding me through the process. Really fast turnaround too.

Excellent service. Great communication throughout. Peace of mind knowing everything was being handled professionally. Car arrived at the Port and I was able to just drive straight home on collecting the keys.

Really good service, straight to the point, professional, and no mucking around. Will be using again in the future. Carol and Natasha are very good to deal with.

Really helpful service, talked through everything from start to finish very efficient.

Very helpful and amazing staff.

Great company to deal with, Carol & Patrick are extremely helpful & very prompt both at processing customs clearances and also answering any questions that I have had. Would definitely recommend for all customs needs

I recently imported a car from the UK and was feeling completely overwhelmed by the custom declaration process—until I came across this amazing company. From the very beginning, their team was helpful, efficient, and knowledgeable, but I have to give special thanks to Norma, who went above and beyond at every stage.

Norma was absolutely fantastic—professional, patient, and incredibly supportive throughout the entire process. She guided me step by step, answered all my questions no matter how small, and made what could have been a stressful experience feel seamless. Her attention to detail and calm approach really put me at ease, and I couldn’t be more grateful.

Thanks to Norma and the team, my custom declarations were handled smoothly and without delay. I highly recommend this company to anyone needing help with vehicle imports or customs paperwork. Truly 5-star

I would like to thank Norma for her all her help and very
helpful and friendly service. Thank you I highly recommend Customs Declaration.ie Great value.

Fantastic company couldn’t have made it easier for me. Natasha is absolutely brilliant at her job and very friendly.
100% would recommend to anyone.
Will defiantly be using there services again.

I would like to thank Norma for he super efficient and helpful service.
I highly recommend Customs Declaration.ie
Great value.

Best customs service in Ireland. Fast and helpful especially Carol and their team.

I have used the services of Customs Declarations a few times now, and I can only describe the service and efficiency as perfect.
Carol is very helpful with queries and advice.

I would highly recommend using their services.

Tom Flanagan
Seaside sales

Carol was very helpful and efficient on the completion of forms etc

Norma was very helpful. Fast service and very clear regarding requirements.

I just want to thank Patrick and the team for as always being efficient and extremely helpful in assisting me with my custom clearance journey. I will most definitely be using their services again. Martin.

Wonderful service. Very helpful. I would recommend them to anyone needing to import a vehicle or motorbike into Ireland.

Extremely Disappointing and Unprofessional Service

I contacted customsdeclarations.ie in advance to arrange customs clearance for importing a BMW engine from the UK. They were quick to send me an invoice for €120, which I paid immediately, expecting a professional service.

I clearly explained I had two price options for the engine—£4,200 and £2,000—and confirmed I'd proceed with the £2,000 option. Once I received the invoice from the supplier, I sent it over as agreed. To my shock, they had already submitted a customs declaration at the higher £4,200 value without consulting or informing me.

I tried to reach them more than 30 times by phone—no answer. I even went to the address listed on their website, only to discover they have no physical office there. This makes it impossible to speak to someone in person if anything goes wrong.

Eventually, a friend of mine managed to get through on the phone, passed on a message for them to call me, but I never heard back. No replies to my emails either.

After wasting an entire day trying to fix their mistake, I contacted Irish Customs directly, only to be told that the declaration had already been lodged at £4,200, and I’d be forced to pay VAT on that amount. Even though I actually paid only £2,000 for the engine, I had no option to amend the declaration because of their error.

In the end, Customs had to call them to finalize the paperwork, but the damage was done. I now face overpaying VAT by a significant margin because of their incompetence.

Overall, a very poor, unresponsive, and unprofessional service. I would strongly advise others to stay away from this company. I’m now looking into ways to recover the VAT I overpaid due to their mishandling of the declaration.

Would 100% recommend. Norma was excellent in explaining the process. Clear instructions on what was needed and fast reply to any queries that were sent.