Your company made creating my cv a very easy process, I will surely recommend it to someone else. And I will like to personally thank Evelyn because she was very patient and calm with the way she hand... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Taken money from my account all year without consent. Total of £101.40. On 29 Dec 2025 I knowingly paid a one-off charge of £2.90 for CV download access. I did not knowingly agree to a recurring su... Toon meer
Bedrijf heeft geantwoord
Not an extortionate price at £2.90 and very clear that we need to cancel to not get charged after 14 days. And otherwise very simple to use.
Bedrijf heeft geantwoord
CV Genius has truly set the bar high when it comes to customer service! I reached out regarding a subscription cancellation and was blown away by how quickly their team responded literally within seco... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
1K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Fast and efficient
26 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
Brilliant Service easy to use
25 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
easy to navigate
25 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
nice i like this website
24 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thanks for your review! Helping job seekers create strong CVs is our priority, and we’re glad we could support you. Good luck with your applications!
Regards,
CV Genius
profoundly disappointing and deceiving
I left a positive review earlier this year because I used the service for a trial to increase the quality of my CV. So far so good. I knew that after 14 days it would automatically renew to a regular subscription, so I specifically contacted the chat support prior to that date to ensure that nothing would happen and that I wouldn’t be charged.
I was assured by a support agent named Daniel D. that everything was correctly dealt with, that I didn’t have to pay for anything, and that no further action from my side was necessary. I trusted him. I never visited the platform ever since, until a couple of days ago when I noticed they have been taking money from me for the last three months although on the website it says, I’m on the free plan. They charged me four times in total for a service I never used and never authorized.
UPDATE: the issue has been resolved but I wish they would have a more transparent communication nonetheless I received most of my money back, and hope the subscription is now cancelled for real.
21 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
Fast and easy to use interphase
Fast and easy to use interphase
21 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
very very good
21 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
Super bien
Super bien. J'ai aimé mon expérience avec vous. Cela fait vraiment plaisir. Je le recommande vivement.
19 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
Antwoord van cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
Easy to use and very beginner friendly
Easy to use and very beginner friendly. Highly recommmended
13 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your feedback! It's great to know that you found our website user-friendly and had a good experience. We wish you the best in your job search.
Best regards,
CV Genius
Very quick and easy and fair pricing.
13 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
Antwoord van cvgenius.com
Thank you for taking the time to rate our service. We hope your new CV helps you achieve your career goals.
Best regards,
CV Genius
Refusing to issue a promised £50.70 refund!
Ticket ID: E13ZE6-EJZK2 / E10G70-N74J6. Support agent Evelyn G. acknowledged in writing that a £50.70 refund was authorized for unauthorized charges (05/02, 05/03, 02/04) and promised a supervisor update within 72 hours. It has been almost a week, and they are completely ignoring my follow-up emails. Still waiting for my £50.70 refund to card ending in 8016. Escalating to Action Fraud and Trading Standards.
UPDATE (14 Aug): CV Genius is now trying to manipulate the situation by listing old July refunds to avoid paying the ADDITIONAL £50.70 promised on Aug 6th by agent Evelyn G. for Feb/Mar/Apr charges. They still owe £50.70 to card 8016!
6 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello,
We are deeply sorry to see your rating of us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen. Please be on the lookout for a private message from Trustpilot shortly to obtain your account details.
Thank you.
Regards,
CV Genius
Theiving from my account
Taken money from my account all year without consent. Total of £101.40.
On 29 Dec 2025 I knowingly paid a one-off charge of £2.90 for CV download access. I did not knowingly agree to a recurring subscription. Since then, my account has been charged £16.90 on seven separate occasions in 2026, totalling £101.40, without my consent or knowledge.
11 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
Interesting template
8 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your feedback! We’re glad you found our templates useful. Wishing you success in your job search!
Regards,
CV Genius
Antwoord van cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
Professional, fast and Easy to use
Your company made creating my cv a very easy process, I will surely recommend it to someone else. And I will like to personally thank Evelyn because she was very patient and calm with the way she handled the situation I was in and I appreciate her for that, so thanks a lot for ur service.
6 augustus 2026
Antwoord van cvgenius.com
Thank you. We are thrilled to hear that Evelyn was able to assist you with your request and provide you with excellent service. We will be sure to let her know about your amazing comments.
Regards,
CV Genius
Free CV templet downloads.
Easy to access and very nice templet. Also, really free downloads not like other misleading websites...
5 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
We appreciate your review! It’s great to know our service met your needs. Best of luck with your applications!
Regards,
CV Genius
very helpful
4 augustus 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
its good for create cv and many more
its good for create cv and many more
11 juni 2026
Review zonder uitnodiging
Antwoord van cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
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