Everything good - the product as ordered and the Royal Mail delivery OK. 2 small points - I didn't see an option for an express delivery, (luckily my order wasn't urgent) and the order was confirm... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fair pricing and super fast delivery! Nice to know that a real ironmonger exists offering this sort of service. This is better value than driving to my nearest ironmonger - unless of course I'd be g... Toon meer
Bedrijf heeft geantwoord
The washing pole itself arrived promptly and looks very nice and solid. The pulley attachment is less professional, but still good for the price and would be 4 or 5*... except the washing line, wall a... Toon meer
I chose C Watson hardware from a host of hardware companies on eBay. I wanted a good supplier because I needed special locks and special keys. I dealt with SAM who was patient kind, attentive, and ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Architectural ironmongery, hand and power tools as well as builders hardware available from Charles Watson (Ironmongers) Ltd, delivering throughout the UK.
Contactgegevens
125 Pellon Lane, HX1 5QN, Halifax, Verenigd Koninkrijk
- 01422 251 251
- sales@cwatson.co.uk
- cwatson.co.uk
4,6
Uitstekend
609 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Advertised and item you didn't have
On this occasion you advertised something you didn't have. So couldn't give you more than 1 star.
10 oktober 2026
Fast delivery and quality products
Fast delivery and quality products. No problems at all
26 september 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you so much for your kind words! We're thrilled to hear that you're happy with our delivery speed and the quality of our products. We look forward to serving you again soon! ⭐⭐⭐⭐⭐
Mostly good
Everything good - the product as ordered and the Royal Mail delivery OK.
2 small points - I didn't see an option for an express
delivery, (luckily my order wasn't urgent)
and
the order was confirmed, but despatch wouldn't take place until payment was received. No notification of receipt was sent, I was just hoping that all was OK with the credit card etc.!! A receipt or something would have been nice.......,
23 september 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for the 5-star review, Chris. We appreciate you taking the time to share your feedback!
We've taken your comments on board and will be exploring ways to streamline our process, including the possibility of introducing an express delivery option. We hope to have the pleasure of serving you again soon.
Brilliant service!
Fair pricing and super fast delivery! Nice to know that a real ironmonger exists offering this sort of service. This is better value than driving to my nearest ironmonger - unless of course I'd be going into town anyway.
23 september 2026
Antwoord van Charles Watson (Ironmongers) Ltd
What Lovely Feedback, thank you so much for your kind words and 5-star review! We're thrilled to hear that you're happy with our pricing and delivery speed. We hope to serve you again soon!
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for the kind words! We're so glad you're happy with our service and product, and we look forward to serving you again soon!
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for the kind words! We're so glad you're happy with our service and product, and we look forward to serving you again soon!
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for the kind words! We're so glad you're happy with our service and product, and we look forward to serving you again soon!
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for your kind words and 5-star review! We're so pleased to hear you had a great experience with us and hope to see you again soon!
Order canceled without explanation
Order canceled without explanation. Refund given.
29 augustus 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for taking the time to leave a review. We sincerely apologise that our customer service team failed to reach out to you regarding your order, this was an oversight on our part and is not the standard of service we aim to provide.
Unfortunately, we were unable to fulfil your order, which is why a refund was issued. Sorry for any inconvenience caused.
Excelent service from these guys
Excelent service from these guys. Very fast delivery highly recomended.
22 augustus 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you so much for your kind words and 5-star review! We're thrilled to hear you had a great experience with us and that your delivery arrived quickly. We look forward to serving you again soon!
Missing parts, no response
The washing pole itself arrived promptly and looks very nice and solid. The pulley attachment is less professional, but still good for the price and would be 4 or 5*... except the washing line, wall attachment and wall cleat were missing from the kit and still no response after 2-3 weeks.
4 augustus 2026
Sent on time...
12 augustus 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for the 5 star review
It would have been helpful to have…
It would have been helpful to have fixing hole dimensions available before ordering.
27 juli 2026
I accidentally ordered double the…
I accidentally ordered double the quantity of washing posts via Amazon. When I contacted Charles Watson, they could not have been more understanding and helpful. They advised me how to repack the excess items, emailed me a label and arranged for FedEx to collect the items.
Outstanding service. Thank you.
7 augustus 2026
Review zonder uitnodiging
Well-made product
Well-made product, and delivery was quick. Looks like set up will be pretty easy too, which is good.
We did need to contact customer service, as an item was missing, but they were very helpful and sorted it out straight away. The missing item was also despatched and delivered very quickly.
25 juli 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you so much for your kind words and 4-star review! We're sorry to hear that an item was missing from your order, but we're glad our team were able to resolve the issue quickly.
Ordering was very easy and delivered…
Ordering was very easy and delivered quickly.
Very happy with the service
1 augustus 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you for a lovely review. We hope to serve you again soon.
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you and sorry about the error.
Excellent quality
Easy to find what I was looking for, and at a great price too. Was delivered next day as well.
Will be my first choice to look at for my next project
6 juli 2026
Antwoord van Charles Watson (Ironmongers) Ltd
Thank you Rob for taking the time to give us a review and the 5 stars. Hope we can help next time as well.
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