Fantastic company to deal with. Sleeper pond and all material were top quality cut to the perfect size and delivered on time. After care and advice I received was excellent. Joanne was very helpful an... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Got 2 Windows för my pond .told me 15working days and delivery was as he said .best price and quality I could find .so good I’m ordering jump guards now .used there mastic and that’s as good as anythi... Toon meer
Fantastic service, would highly recommend. Ordered a window for the pond I built through them and they were more than happy to answer questions and provide advice on window sizes/glass thickness/insta... Toon meer
Thanks team for your advise and videos on how to add a window to a pond. We got our landscapers Arcadia Landscapes to build us a raise stone pond whilst rebuilding our garden. The videos and advi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pond supplies, Sleeper pond Kits, Pipe & Fittings, Double union ball valves, Pond Filtration and more! UK Stock for quick despatch
Contactgegevens
Unit 5 High Carr Network Centre, ST5 7XE, Newcastle Under Lyme, Verenigd Koninkrijk
- 01270295992
- Info@cwdsandbach.co.uk
- cwdsandbach.co.uk
4,7
Uitstekend
220 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer services
I had a problem connecting my pipework to a skimmer purchased. I contacted customer services who quickly recognised the problem and sent an adapter next day to sort the problem. 11 out of 10.....great service
12 juni 2025
Excellent service AAA
12 juni 2025
Delivery of glass
Was told to be expecting delivery for my glass on the 20th and didn't receive it untill the 23rd . Even though I had to pay someone to be at my home all day waiting and having to take a full day off work and been self employed wasnt the best . After losing a day's wage. Won't be using this company again for anything.
26 juni 2025
Excellent service from start to finish
Excellent service from the company.
Posted item next day
29 mei 2025
Good price for what I ordered and…
Good price for what I ordered and included delivery. Timescale for delivery was accurate and had email update closer to delivery date.
21 mei 2025
FUBAR
Spent ages going back and forth over a glass window for my new pond. Jo tried really hard and got there in the end. Carl......well. That's another story. Moral of this is to go to the source, Tuff X directly.
22 april 2025
I ordered a number of components from…
I ordered a number of components from CWD and all came very quickly, one part had some damage and they very promptly sorted it out. Thank you very much
14 mei 2025
Great service
Very helpful, even when courier lost part of consignment. Refund without any issues. Have responded very quickly to all communication.
6 mei 2025
Great service,thanks
30 april 2025
Absolutly terrible service
Absolutly terrible service. Order a pond window at £500. Waited 15 days to be delivered which was fine as this was stated. Turned up 2 hours late from time advised and came damaged. Rang up straight away to complain and the first thing the lady said was 'what do you want me to do about it'. T&c's state kerbside delivery so paid £150 for it to be unloaded and fitted, apparently i should not have arranged this?? No offer of compensation and strangly within 5 minutes of complaing the phone lines closed at 2pm but could still email at 8pm. Avoid these clowns and go direct to supplier, tuffex
24 april 2025
I agreed a date for delivery
I agreed a date for delivery, then changed it.
All dealt with no problem. Many thanks.
30 april 2025
Bought a evolution aqua pump 20.000…
Bought a evolution aqua pump 20.000 litre pump installed it felt a lot of vibration through pipe work which is not normal telephones and spoke to someone who said they would get back to me it’s now been a week and I’ve had no responce
25 april 2025
Pond window kit
Bought a pond window kit, everything you need to install a pond window, saves the hassle of buying from different places. Arrived on time and good communication. Pond window arrives on its own but again on time.Great service all round. Thanks
17 april 2025
Good company to do business with
Good price .. good customer service and good delivery time.every time I called Carl he responded almost immediately.
22 januari 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.