CyberLab Reviews 

Cyberlab made the Cyber Essentials certification process really easy. I would definitely recommend them.

CyberLab were a great help in completing our Cyber Essentials accreditation, especially as I'm not the most tech savvy guy. We dealt with Michael Bautista who was super helpful, his prompt responses and expert advice made the experience much easier.

Always a smooth experience.

Michael the Cyber Analyst was very amenable, professional and helpful. We have a small digital architecture, however, Michael made it easier to navigate the process of achieving Cyber Essentials Plus accreditation for our business. He was prompt in his responses and instructions were clear. Thanks again

The assessor was great, and the process was smooth. Thanks for all your help!

Leigh McShane was brilliant and so helpful. He worked hard to understand what we needed, was very proactive without being pushy, and spent a very generous amount of time working with us to explain the service and what it provided. We weren't spending a lot of money but never felt for a moment that we were unimportant or anything was too much trouble.

Great service from Mac, from the first point of contact, very knowlegable and quickly helped solve a problem.

Very efficient, helpful and knowledgeable.

Excellent guidance provided by an experienced auditor who explained the gaps that needed amending from the submission.
I look forward to working with you again next year.

Really helpful and responsive service for our small business.
It's important that we have security of data and processes, so this is a great help to us and reassurance for our clients.

Patient, supportive and very helpful. Guidance was provided when required.

Cyberlab assisted us with renewing our certification and proved to be as helpful and professional as in previous years - thank you!

Extremely quick and efficient service, from start to finish. Nick and Thuran were both excellent, ensuring I had everything in place to gain my Cyber Essentials certification. Thank you!

Cyberlab provided very useful feedback after our clients first attempt at this years Cyber Essentials certification. We thought they would pass first time because we've helped them for the last five years but Cyberlab pointed out some issues which needed resolving.

I cannot praise Jonathan from Cyberlab enough! From start to finish, his service was nothing short of exceptional. His knowledge, patience, and willingness to go the extra mile made all the difference. He not only resolved my issues efficiently but also took the time to explain everything in a clear and professional manner.

Jonathan’s dedication to customer satisfaction is truly outstanding. His expertise and problem-solving skills are top-notch, and his friendly approach made the entire experience stress-free. It’s rare to find someone who genuinely cares about their clients the way he does.

If you’re looking for excellent IT support, Jonathan is the one to trust. Cyberlab is lucky to have such an incredible team member! Highly, highly recommended!

Thank you again Jonathan, will grab that beer one day.

The cyber lab assessment was a highly professional and informative experience. The team behind it demonstrated exceptional expertise and support throughout the process.

Really disappointed of the services from cyberlab, had to wait 3 weeks they to purchase a license from Sophos! After numerous of emails and direct conversation over the phone With Charlie, where I clearly explained I need only Sophos endpoint protection license to continue using Sophos protection after my trials with Sophos. They couldn’t provide what I asked, on top of that they caused my company dedicated server to get frozen after rebooting when I’ve been asked from their support team to uninstall my Sophos agent. While wasn’t their direct mistake my server to get frozen after rebooting. Indirectly they caused my company email services to be not responding for over 24 hours. I will never use their services again.

In my world I expected to be onboarded in less than a hour after I signed the contract! In their word it took them 3 weeks they to send me a email with onboarding instructions…

Thank you, and from my experience it’s unbelievable how they got 5 stars rating here.

Tharun was very helpful.

The consultant I was dealing with was very patient and helpful when I did not understand what was required.

Cyberlab made the Cyber Essentials Assessment process seamless and stress-free. Their team was professional, supportive, and always ready to help with any questions. The whole experience was smooth, and we couldn’t be happier with the outcome. Highly recommend!