My automatic renewal was simply unaffordable, all other sites were initially showing similar. But after searching again I found the best deal, and it led back to here. It pays to shop around and my se... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just purchased cycle insurance through Cycleplan. Very straightforward and easy to use site. The price was good and cheaper than the others out there. Im getting positive vibes and am feeling optimist... Toon meer
Bedrijf heeft geantwoord
Cycleplan Is No. 1 Ebike Insurance for advance security & money safety with options to add my accesories too, giving an option to pay upfront for a year and for a cheaper price instead of paying month... Toon meer
Bedrijf heeft geantwoord
Hugely expensive renewals, I managed to get the same level of policy for 1/3 the price. Not easy to cancel the policy. Never had to claim so cannot comment on that aspect.
Bedrijfsgegevens
Over Cycleplan
Geschreven door het bedrijf
We arrange specialist bicycle insurance for cyclists.
Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.
We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.
At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Contactgegevens
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Verenigd Koninkrijk
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
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4,5
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Such an easy process and so affordable
1 augustus 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to work with
Very easy to work with. Josh was absolutely fantastic in setting up the policy for me! Thanks Josh!!
31 juli 2026
Review zonder uitnodiging
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent customer service
The agent who processed my enquiry when the website failed was top notch. He didn't even laugh when he looked for anther insurance that i'd taken out, but with a different firm! Not my finest hour, but the agent just took it all in his stride
29 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent service from start to finish
Excellent service from start to finish. The process of insuring my electric bike was quick, simple, and straightforward. The policy was easy to understand, and I received all my documents promptly. I feel confident knowing my bike is insured. I would definitely recommend this company to anyone looking for reliable electric bike insurance. Thank you for the great service!
29 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Cycle plan doesn’t listen
Cycle plan doesn’t listen
Cycle plan instruct the Davies group
Cycle plan can go bankrupt for I care
Cycle plan allowed Davies group to take advantage of my mental health, Davies group approved the £40 claim yes just £40
Then gave me £200 for the damage done to my mental health
Funny thing is never recieved the £200 just the £40
Complete liars and con merchants don’t buy insurance for a cycle because it will consume all your time even if the claim
Is for just £40
For my own sanity I will never buy this kind of insurance again. Let alone cycle plan again
29 juli 2026
Review zonder uitnodiging
Antwoord van Cycleplan
Hi Sonni, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.
I apologise for the delays that you have encountered, we have taken onboard the feedback in relation to The Davies Group claims handling and this is being discussed internally. A resolution should be brought to your shortly.
We appreciate your feedback and are sorry that you feel disappointed with this. If you would like us to review this or discuss it further, please contact us via https://help.cycleplan.co.uk/hc/en-gb/requests/new and an adviser will be happy to assist.
Kind regards,
The Cycleplan Team
Really straightforward process
26 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Cycle plan has a well designed and…
Cycle plan has a well designed and simple to use website. It is clear and sets out the key information so you can make an informed choice about buying the insurance. I thought the price was reasonable but I do not know what proportion of claims are paid.
26 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Brillant customer service
25 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A good price for three years
A good price for three years, it has given me peace of mind if anything goes wrong.
24 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Cancelled policy because I had made a claim!
You take out insurance to cover if the worst happens, the worst did happen. I unfortunately had to make a claim after a serious crash. Then when it came to renewal, Cycleplan cancelled my policy because I made a claim. So you take insurance in case something happens, then if it does they refuse to insure you.
26 mei 2026
Review zonder uitnodiging
Antwoord van Cycleplan
Hi Marie, thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with the outcome of your renewal and understand why this situation has caused frustration.
Due to the limited information provided in your review, we're unable to look into the specific details of your policy or renewal decision. However, we can confirm that insurers may take claims into account when reviewing policies at renewal. This can depend on a number of factors, including the type of claim made and whether there have been any previous claims made by the policyholder.
We appreciate that this may not have been the outcome you were expecting, and we’re sorry for any frustration or disappointment this has caused. We always aim to provide clear and fair service to our customers.
If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.
Kind regards,
The Cycleplan Team
Still waiting for my policy documents…
Still waiting for my policy documents to be emailed to me and recommended my wife but she didn’t get the discount and I didn’t get my voucher. So overall not over impressed.
25 juli 2026
Antwoord van Cycleplan
Hi Tim, thank you for taking the time to leave your feedback. We're sorry to hear that you've been disappointed with your experience.
We have recently been made aware of a technical issue that has delayed the sending of some policy documents over the weekend. Our team is actively working to resolve this, and the outstanding documents are being prioritised for sending as soon as possible. We sincerely apologise for the inconvenience and appreciate your patience while this is resolved.
We're also sorry to hear that neither your referral discount nor your voucher has been received. We'd be happy to look into this for you and ensure everything has been processed correctly.
If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.
Kind regards,
Teigan
Easy to fill out and experience a good value for money.
I found it extremely easy to get me insurance I needed.
24 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Both clear and prompt instructions.
17 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Watch out for the handling fee
Online, quick, answering simple question. Disappointed non-discretionary the 'handling fee' half was half the cost of the actual insurance itself.
19 juli 2026
Antwoord van Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Excellent product fitted my needs.
15 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Just good honest reliable
17 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy site to use
13 juli 2026
Antwoord van Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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