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Cycleplan Reviews 

4.371
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My automatic renewal was simply unaffordable, all other sites were initially showing similar. But after searching again I found the best deal, and it led back to here. It pays to shop around and my se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just purchased cycle insurance through Cycleplan. Very straightforward and easy to use site. The price was good and cheaper than the others out there. Im getting positive vibes and am feeling optimist... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Cycleplan Is No. 1 Ebike Insurance for advance security & money safety with options to add my accesories too, giving an option to pay upfront for a year and for a cheaper price instead of paying month... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Hugely expensive renewals, I managed to get the same level of policy for 1/3 the price. Not easy to cancel the policy. Never had to claim so cannot comment on that aspect.

Bedrijfsgegevens

  1. Fietsverzekeringsmaatschappij
  2. Verzekeraar
  3. Verzekeringsmaatschappij
  4. Verzekeringsmakelaar

Over Cycleplan

Geschreven door het bedrijf


We arrange specialist bicycle insurance for cyclists.

Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.

At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

Contactgegevens

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4,5

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(4.371)

534 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sales advisor was very helpful over the…

Sales advisor was very helpful over the phone I have hearing problems he explained everything clearly for me to understand good communication would recommend

9 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 3 van de 5 sterren

My husband manages this insurance for…

My husband manages this insurance for me. The policy is excellent.
We had an email with the policy in my name as insured, but physical documents showing my husband as insured.
Last year we had to speak to get this rectified.
I understand this is a multi bike policy. My husband does not cycle and tbh the insurance schedule says 'The insured is my husband' not me.
A simple reissue of the document in my name would have been clearer.
But policy is v good
Thankyou
Denise

6 juni 2026
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Antwoord van Cycleplan

Hi Denise, thanks for taking the time to leave us a response and your feedback.

We are sorry for any confusion and inconvenience caused by the policy documentation.

It is likely that when you contacted us previously, our advisor explained how our family cover operates. With Cycleplan's multi-bike policies, one policy can cover all of your family's bikes, and immediate family members living at the same address can benefit from selected cover options, such as Personal Accident and Public Liability, at no additional cost.

As a result, it is not unusual for one family member to be shown as the policyholder while other family members are listed as insured persons under the policy. This arrangement would not affect the validity of the cover or cause any issues in the event of a claim, as all eligible family members included under the policy are insured in accordance with the policy terms and conditions.

However, we appreciate that receiving documentation showing different names may have caused uncertainty, but this is the name that was chosen to be on the policy in the first place. We are always happy to review policy documentation with our customers to ensure everything is clear and accurately reflects the cover in place.

Thank you again for bringing this to our attention, we appreciate your feedback and are sorry that you feel disappointed with this. If you would like to discuss anything else, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you.

Kind regards,
The Cycleplan Team

Beoordeeld met 5 van de 5 sterren

Bike insurance

U
Outstanding

7 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

Didpleased exactly as expected

Did exactly as expected

31 mei 2026
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Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 4 van de 5 sterren
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Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

Great service and efficient…

Great service and efficient communication when I entered my address incorrectly it was corrected quickly and new documents sent out immediately.

4 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

E bike insurance

I didn’t have to wait to be connected and , although it was a longish call I never felt rushed. The insurance deal I was asking about was clearly explained and I was valued as a customer.My questions were answered honestly so that I felt confident that I understood what I was paying for.
Honestly, one of the best phone calls I’ve had not only in dealing with insurance but in comparison with other household, ‘keeping life on track ‘arrangements one has to cope with: audible, friendly and efficient.Thank you Peter!

5 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Easy to get a quote which was very…


Easy to get a quote which was very reasonable.

3 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

The simply explained options you had…

The simply explained options you had for the cycle insurance. Good value for the cover given.

4 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Ease of use and the help I received

Ease of use and the help I received

4 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 4 van de 5 sterren

So far not a problem

So far not a problem. I will review my opinion if (hopefully never) I have to make a claim on the policy

3 juni 2026
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Antwoord van Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Beoordeeld met 5 van de 5 sterren

Two E-bikes insured!

I needed two brand new e-bikes insured and the quote seemed fair. I liked the simplicity of their system. Highly recommend.

1 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

On line application easy to use…

On line application easy to use notifications for plan easy to download phone call help if you need it

2 juni 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Very easy and quick

Very easy and quick

31 mei 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Helpful service and good value

Arranged cover via telephone. Helpful advisor, all sorted relatively quickly and most importantly the policy feels good value for the level of cover provided.

30 mei 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Easy and straight forward process

Easy and straight forward process. Peace of mind 👏🙏

28 mei 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Easy process and easy sign up

Easy process and easy sign up
Swift sending documents
Would recommend for your E bike insurance

29 mei 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Clarity when deciding what was required…

Clarity when deciding what was required to ensure i complied with all the insurance t&c in paticuler the bike lock

27 mei 2026
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Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Nice service and easy method and very…

Nice service and easy method and very helpful really recommended

27 mei 2026
Logo Cycleplan

Antwoord van Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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