Daisy Maid Reviews 

53
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been using Daisy Maid for several years and find the whole experience very smooth efficient and satisfying Our cleaner is very good at keeping us informed of any changes to her schedule. S... Toon meer

Beoordeeld met 5 van de 5 sterren

The process of registering and booking a cleaner was thorough but straightforward. Our cleaner came on time, asked what our priorities were, did a good clean of the whole house and did more than her a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a very positive first experience with Daisy Maid. Rashidat listened carefully while I explained how I like things done, and I was very happy with the tasks she completed independently. She worke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called at short notice and needed a cleaner within 2 hours. They not only provided and amazing team to assist but constantly contacted me to ensure everything went smooth and I had nothing to worry... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

53 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(53)

47 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The cleaner who was sent is very local…

The cleaner who was sent is very local and arrives at a time you both agree. By her second visit she had tidied up the cleaning cupboard so everything was at hand and new what needed to be done. Everyone is going well

3 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Shawn. Matching people with a cleaner close by makes everything easier, and it sounds like yours has really settled in. Glad it is all going well.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Excellent job

Rashidat did a really thorough, professional job. Everyone in the house was delighted! She also did a load of washing which was greatly appreciated. Thank you.

18 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you Harriet. Rashidat keeps earning reviews like this one, and we will make sure she sees it. Glad the whole household was happy.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

The cleaner was good however i had to…

The cleaner was good however i had to chase the confirmation

14 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Pav, and glad the clean itself was good. You should not have had to chase us for the confirmation though, and that is a fair criticism. We have taken it on board.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Very reliable

Very reliable, hard working and pleasant. Did an exceptional job on the kitchen
M. Bradley

12 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Ken. Kitchens are usually the real test, so that is high praise. Much appreciated.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Thank you Daisy Maid

I am extremely pleased with the service provided by the delightful Emma. Her work is exemplary and I look forward to her visits.

13 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you Jacquie. Emma will be very pleased to read this, and we are glad her visits are something you look forward to.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Definitely worth a try!

Very satisfied with this set up! It’s early days yet but I am more than satisfied. Thank you Stephanie for your guidance.

Mandeep, after being shown around worked with confidence and competence!
I was very pleased with the results and I look forward to to her next visit. Thank you Mandeep!

11 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you Jennifer. Confidence and competence is a great way to describe what we look for, and we will pass that straight on to Mandeep. Stephanie will be pleased too.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

My cleaner Deborah was amazing very…

My cleaner Deborah was amazing very thorough, she even checked in after wards to make sure it was all ok. Advised to let me know anything I specifically wanted feel very happy with her and have asked to have her specifically.

4 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Leigh. Checking in afterwards is a really thoughtful touch and says a lot about Deborah.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Would Recommend

I’ve had a positive experience with daisy maid. Love my lady Leila - super positive and receptive to feedback. Reasonable hourly rates as well. Would recommend.

5 augustus 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you. Being receptive to feedback is one of the things we value most in our cleaners, so it is great to hear that about Leila. Thanks for the recommendation.

The Daisy Maid team

Beoordeeld met 4 van de 5 sterren

Angelic

Angelic, did a great job for her first clean and hope will continue. I look forward to her coming back for ongoing work.
Thank you Angelic.

31 juli 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you for taking the time to leave this. Angelic will be pleased, and we hope the ongoing cleans continue to go well.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Very good communication

Very good communication - accurate accounting and good service

29 juli 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Lawrie. Clear communication and accurate billing should be a given, so we are glad that is how you have found it.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Excellent communication, great cleaning

Great communication from day one from area manager Stephanie, and Claudia is fantastic - a very thorough cleaner who takes great pride in her work.

21 juli 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you David. Stephanie will be pleased to see this, and Claudia certainly does take pride in her work. Much appreciated.

The Daisy Maid team

Beoordeeld met 1 van de 5 sterren

Unsatisfactory customer service.

Unfortunately I had a really bad experience with customer service. I was contacted an unnecessary and annoying amount of times with time changes, admin errors, forgetting the agreed times, number of hours, cleaner changes from the office, plus a few cleaners called me who I'd never met before and weren't even booked in to clean for me.

I was overcharged too.

One of my t shirts was ruined from ironing and not bought to my attention.

The clean itself was very good, but my experience of the organisation of the service and customer care when dealing with a complaint was not a nice experience.

I did eventually receive compensation but I won't be using them again.

22 juni 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you for this, and I am sorry. Repeated changes, admin errors and calls from cleaners who were not booked to attend add up to a poor experience, and being overcharged on top of that is not acceptable. I am glad the cleaning itself was good, but that does not make up for the rest.

I understand compensation was provided, though clearly the damage was already done. If you would be willing to talk it through, I would welcome the chance to understand where we went wrong. My email is redford@daisymaid.cleaning.

Redford, Director, Daisy Maid

Beoordeeld met 5 van de 5 sterren

Sparkling flat

Sarbjeet was punctual and polite and worked very hard to clean my flat. Particularly my hobbies room which had been neglected for sometime and was sparkling by the time Sarbjeet had finished.
Thank you Sarbjeet!

6 juli 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Jan. A neglected hobbies room left sparkling is a proper result, and we will pass your thanks on to Sarbjeet.

The Daisy Maid team

Beoordeeld met 1 van de 5 sterren

I am extremely unhappy with the service…

I am extremely unhappy with the service I received yesterday. I have spent just under £100 with this company, not counting all the extra cleaning products I had to buy myself – and after they left, I still had to clean my whole house properly myself.

Liz was very rude, did not listen to a single thing I asked for, and the work was completely unsatisfactory. I am requesting a refund as soon as possible. As a parent of 3 young children, I cannot afford to waste money or be treated this way.

I will never be using this company again and have asked to be removed from their system entirely. Do not waste your time or money here.

14 juli 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

I am sorry this was your experience. Feeling unheard and then having to redo the work yourself is the opposite of what you were paying for, and I understand why you are upset.

I would like to look into the refund and the conduct you have described, but I cannot identify your account from this review. Please email redford@daisymaid.cleaning and I will pick it up personally. Your request to be removed from our system will be actioned either way.

Redford, Director, Daisy Maid

Beoordeeld met 5 van de 5 sterren

Great personal attention and efficiency

The personal attention, time and effort by the administrator at Daisy Maid was invaluable when I had a cleaning emergency. The cleaner who arrived at very short notice was punctual, efficient and a pleasure to have in my home. Daisy Maid have 400 vetted cleaners for one-off or regular visits. I am very pleased with the service they provide.

9 juli 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you Margaret. Cleaning emergencies are exactly when a service should prove itself, so we are really glad we could get someone good to you at short notice.

The Daisy Maid team

Beoordeeld met 4 van de 5 sterren

Our cleaner Kacey is very good

Our cleaner Kacey, and sometimes has Charon. with her, they are very nice, and do a good job

30 juni 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Monica. Lovely to hear Kacey and Charon are doing a good job for you. We will pass this on to them both.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Daisy Maid - Marianna

Marianna has been cleaning our house for several years and always does a first class job. We are very lucky to have her.

22 juni 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you Jenny. Several years of first class work speaks for itself, and we feel lucky to have Marianna too. We will make sure she sees this.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Extremely professional clean

The diligence and professionalism were second to none as was the respect shown for the property. The clean process itself was thorough, and the results achieved were commendable. Thoroughly recommended

3 juni 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thank you Nick. Respect for the property matters as much as the results, so it is good to hear both were there. Much appreciated.

The Daisy Maid team

Beoordeeld met 5 van de 5 sterren

Lauren went above and beyond

Lauren went above and beyond. She was thorough and respectful. A joy to work with.

9 juni 2026
Review zonder uitnodiging
Logo Daisy Maid

Antwoord van Daisy Maid

Thanks Caryn. Thorough and respectful is exactly what we want to hear, and Lauren will be delighted with this.

The Daisy Maid team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer