Damon West Reviews 

Cheapest looking pair of shoes ever purchased,cheap plastic not woven leather, thru em in the garbage I was so pissed

This is my second time buying shoes from Damon West, and I'm just as happy as the first time. I previously bought a pair of formal shoes, and this time I got a pair of sneakers that I absolutely love. The quality is great, and they always meet my expectations.

The customer service is excellent too. The staff were friendly, helpful, and answered all my questions about the products. Overall, it was another great shopping experience. I'll definitely be coming back for my next pair of shoes. Highly recommended!

I didn’t expect much at first but when the shirt I ordered for my husband and brother in law arrived, I was amazed with the quality. Julia was also very helpful, she gave additional discount too which was saved me a lot! Kudos!

My husband was so happy with my purchase - the fabric is soft and comfortable to wear all day.. I'll definitely be ordering again.

I just received my order, a leather shoe for my papa 🫶🏻 the quality is great, received a genuine leather shoe and my papa just love it! Fast shipping and very reliable customer service, will probably order again soon. Lots of love for the store ❤️

Hubo una confusion con la medida de los zapatos de golf que les habia solicitado y procedi a hacer la solicitud para su recambio y la atencion que recibi me sorprendió de grata manera ya que recibí un trato serio, honesto y resopnsable a traves de su servicio al cliente, haciendome el cambio de una manera muy eficiente, siempre me senti muy bien atendido.
Les pregunte que como les devolvia el par de zapatos que me habian llegado equivocados y me dijeron que me los podia quedar, ¡ me quede sorprendido ¡, no me lo esperaba.
Ademas me ofrecieron un bono de descuento por los inconvenientes que me pudieron haber causado, lo cual considero un buen detalle.
En resumen, una excelente experiencia de compra, por lo tanto recomiendo a esta empresa para futuras compras.

I ordered a blazer it looks high quality in the picture. but when i received the order made me disappointed because its way different than the picture. looks like a rug in the package. Photos they posted are deceiving than the actual products they are selling really really bad. Scamming your customers online will make Damon & West image really bad.

I purchased shoes and a leather wallet. I was a first time buyer. The shoes fit me well and I liked their appearance; however, they were constructed from very light weight materials, almost like slippers. I don't expect them to last very long .

The wallet seemed nice enough on arrival, although a zipper to a small pocket wouldn't close. I have used the wallet now for a month, and have ordered a replacement from another company, due to other problems. First, the fabric lining the inside of the wallet came loose after 4 weeks of use. More significantly, the opening where you slide a credit card in is too small. You can get a card in with great difficulty, but it's very hard to do so as the leather is stiff and doesn't "give" at all. Getting a card out is even more difficult.

The company's products look very good, but are not well made. I won't buy from them again. Delivery was fast.
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I had a great experience with Damon West. The product quality exceeded my expectations, and everything looked exactly as advertised. Ordering was simple, shipping was smooth, and the overall process was hassle-free. I especially appreciate the attention to detail and the premium feel of the product. Customer service was responsive and helpful whenever I had questions. I would definitely purchase from Damon West again and confidently recommend them to anyone looking for reliable products and a trustworthy shopping experience.

Got a shirt for my dad for Father’s day because he needed a wardrobe upgrade. He usually complains about everything being too tight or cheap, but surprisingly he loves these. The material is super soft but has a nice weight to it. It looks clean and stylish on him without trying too hard. Definitely a win and will buy again!

I bought a pair of loafer shoes for my boyfriend and I couldn’t be happier with the purchase. The material feels premium and the size chart was accurate and they fit him perfectly. I also needed help changing delivery location and the customer service team was helpful and responsive!

Overall a great shopping experience!

this is a scam company. i ordered some pants from them that did not fit, right away I asked the steps for a return - not only was it almost impossible to get ahold of anyone, they had me pay for all the shipping and handling for the return and made it extremely difficult. there are better options and the quality is below average

I purchased a pair of mens sandals size 8.5M from Damon West. It took a long time to receive them and the size is about 2 sizes to big. They are making me jump through hoops in millimeters and centimeters, asking for pictures etc... when their websit clearly says "all sizes are U.S.". The size on the sandals are 42?? This is a European size equivalent to a 9-9.5. What a scam.
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Ordered 3xlarge shirts it took a vary long time when they arrived they were not even close to a Xtra large. I also noticed that all the tags were removed. This company is a scam. Was sold to take pictures of the shirts and to send China i would have to pay for shipping.

#1: In placing the order I misunderstood the messages I was receiving during the on-line ordering process and mistakenly ordered three pairs of sandals instead of one. However the company rep who I dealt with arranged for a refund of the extra 2 pair with no problem. The refund amounts however were not quite the same as the purchase price and no explanation was offered.
#2 After about 3 weeks the "strong outdoor sandals" arrived. They look great but I wouldn't wear these anywhere except indoors. The sole is extremely soft, has no arch support and bends readily in every direction. Should be called a "slipper" at best! Buyer beware!

Return policy
The sandals were delivered and they look great. Unfortunately, they do not work for my feet.
Damon West has assured me that I will receive a refund.
Overall, its been a good experience.

Bought a pair of golf shoes and the wrong size was delivered. When requesting a correction I was told it could be corrected after I left a review on this site, which I did but was not made visible. This company Damon west is a scam and in order to continue scamming the are blackmailing the customer in posting positive reviews. My recommendation is do not buy from this company as customer service and attention to client is non existence.

I recently posted a negative review for Damon & West after purchasing a nice pair of Sandals. I am now changing my review to positive due their interest in satisfying my dispute. They seem to prioritize customer satisfaction.

I ordered 2 pair of their tennis shhows, size 14 med.
Upon arrival inside the package were 2 pair of children's tennis shoes, size 41. European sizes. Upon contacting the comany, for a return label, I was told not to worry about returning the shoes, and I would be given an immediate refund snd a hugh discount for the inconvenience that occurred. I do want a pair of the shoes ordered. The response was quick and I can't ask for more than that!!

I ordered a pair of shoes a size too big. When it was time to exchange them they had to be returned to China. They sat in customs for 4 months with no movement. Damon & West policy is they can't make an exchange until they receive the original item in their warehouse. When I explained the situation to the customer support Rep, they immediately sent me the correct size. Great products, communication and Customer Service. Thank you!