Outstanding service, I had made a mistake on my order and rather than go ahead a member of staff called and checked. She then rang back a confirmed spellings. The member of staff was professional and... Toon meer
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Had great service. I had too many letters on personal message so took some off. They contacted me to say I could put the full message. Delivery was quicker then expected and item is beautiful, really... Toon meer
Bedrijf heeft geantwoord
It's never easy for a lad to go shopping for his Mrs, dreading I'd get it wrong etc.. But how good are the girls at the Lincoln branch of Daniella Draper.. Honestly, I purposely asked for their na... Toon meer
Bedrijf heeft geantwoord
Exceptional customer service from start to finish. Olivia was so helpful with sizing advice when I ordered my ring, and when I unfortunately got the size wrong, she went above and beyond to speed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Daniella Draper
Geschreven door het bedrijf
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Contactgegevens
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Verenigd Koninkrijk
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Uitstekend
986 reviews
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Tracy was amazing with my daughter …
Tracy pierced my daughter’s ears in Lincoln yesterday and was absolutely brilliant. She put her instantly at ease, made the experience special and fun for her and the result was perfect.
13 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Hannah, thank you for your 5* review! We are so pleased to hear you had a great piercing appointment in DD Lincoln and that Tracy created a special and fun experience for your daughter. We hope to see you in store in the future to choose some new DD earrings! Kind regards, Team DD x
Amazing service.
10 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Patrick, thank you for your 5* review! Kind regards, Team DD x
Bespoke order
Nothing is ever too much when ordering any item, quick service and always quick and polite responses to any query, a thankyou to Indea, for sorting out my bespoke order and Amelia for sorting out the delivery, nothing is ever a problem, wouldn’t hesitate in recommending them and using the company again.
1 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Mark, thank you for your 5* review! We are so pleased to hear that you were happy with the service received from Indea and Amelia! We hope to hear from you again in the future. Kind regards, Team DD x
Amazing service from all workers of DD
Amazing service from all workers of DD, Tracey was the lady who helped me today. She was amazing. Each and every one of these ladies are so respectful.
10 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Gracie, thank you for your 5* review! We are so pleased you were happy with the service received from Tracey and we hope to welcome you in store again in the near future! Kind regards, Team DD x
Antwoord van Daniella Draper
Hi Emma, thank you for your 5* review! Kind regards, Team DD x
Easy site to navigate
Easy site to navigate, fairly good prices. Used DD before, great service.
19 november 2025
Antwoord van Daniella Draper
Hi there, thank you for your 5* review! We are pleased you were happy with the user journey of our website and the service received. Kind regards, Team DD x
Danielle Draper Cleethorpes
Lovely team working for the business who are very welcoming and helpful. Shop premises in Cleethorpes are very clean, roomy and modern so a pleasure to visit. Items on sale are outstanding with the opportunity to have them made bespoke for you. There are so many items to choose from that I believe there is something availible in every ones budgit. When an item is ready for collection one of the team will ring and let you know your item has arrive. No chasing and a quick efficient service. Excellent outstanding service by far.
18 november 2025
Antwoord van Daniella Draper
Hi Lorraine, thank you for your 5* review! We are so pleased you always have an enjoyable in store shopping experience and we hope to welcome you again in the near future! Thank you for supporting us! Kind regards, Team DD x
Mia was so lovely and helpful with my…
Mia was so lovely and helpful with my enquiry via email. Very quick response and many options given to help. DD jewellery and service is always the best! Thank you☺️
9 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Rose, thank you for your 5* review! We are so pleased to hear you were happy with the jewellery and the service received. We hope to hear from you again in the future! Kind regards, Team DD x
Beautiful bangle purchased and arrived…
Beautiful bangle purchased and arrived quickly and looks great.
18 november 2025
Antwoord van Daniella Draper
Hi Julie, thank you for your 5* review! We are so pleased to hear you are happy with your bangle. Kind regards, Team DD x
Antwoord van Daniella Draper
Hi Vicki, thank you for your lovely feedback for our customer service team! We are so pleased to hear you had a great experience and loved your order, we hope to see you shop with us again soon! Kind regards, Team DD X
Super customer service
Had a problem with my points totally my fault so contacted the customer support and the service is wonderful efficient and friendly. Not only are we rewarded with points to save but also such beautiful jewellery to treasure Thank you all 🌟
3 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Karl, thank you for your 5* review! We are so pleased to hear our customer service team were able to help with your points query and that you are also happy with your DD jewellery! We hope to hear from you again in the future to choose your next DD piece. Kind regards, Team DD x
Fantastic customer service
I wanted to exchange a bracelet and honestly it couldn’t have been easier. Their customer service is fantastic and the jewellery such beautiful quality. I will definitely return to DD for more heirloom pieces.
3 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Anya, thank you so much for your 5* review, we are pleased to hear you are happy with the exchange process and the customer service received. We hope to hear from you again in the future! Kind regards, Team DD x
The lady who served us was so nice ,&…
The lady who served us was so nice ,& she give us lots of time to pick our jewellery for our granddaughter’s we are so pleased with what we picked
Thank you
19 november 2025
Antwoord van Daniella Draper
Hi Carol, thank you for taking the time to write this 5* review for our team! We are so pleased to hear you were able to pick the perfect piece of jewellery for your granddaughter. Kind regards, Team DD x
Just as described
Just as described, beautiful necklace in lovely packaging and delivered quickly
19 november 2025
Antwoord van Daniella Draper
Hi Olivia, thank you for your 5* review! We are really pleased to hear you were happy with the jewellery and efficiency of receiving it! Kind regards, Team DD x
AMAZING CUSTOMER SERVICE.
I’m a new customer to Daniella Draper. I bought the leaf charm ring which is absolutely stunning on the 31st of October. Two and a half weeks later I Sadly caught it on my wash basket resulting in the charm coming away from the ring itself. Devastated I went back to the boutique I had purchased my ring from (Beverley) to ask if they do a restoration service, the ladies were so friendly and helpful informing me that they did indeed do a restoration service, this came at a very reasonable rate of just five pounds. In the meantime I bought another ring from Daniella Draper The customer service experience I received was second to none, I cannot recommend this business enough. They have beautiful unique pieces of jewellery.
I now have my ring back, the whole process took little over two weeks.
THANK YOU DD.
19 november 2025
Antwoord van Daniella Draper
Hi Amanda, thank you for your 5* review! We are pleased to hear that the Beverley team were able to help repair your ring for you and you were happy with the efficiency of the repair service. Thank you again for taking the time to write this lovely review and we hope to see you in store again in the near future! Kind regards, Team DD x
Visit to Windermere store
Visited the Windermere store on my birthday. The two ladies in the shop were so lovely in helping me choose a gorgeous necklace. They were very friendly and professional. It was nice to look at all the lovely jewellery as I’ve previously purchased online.
18 november 2025
Antwoord van Daniella Draper
Hi there, thank you for your 5* review! It is great to hear our Windermere team were friendly and professional whilst helping you choose a necklace for your birthday! Customer service is so important to us, so it is great to hear this lovely feedback. Thank you again for taking the time to write this review! Kind regards, Team DD x
Antwoord van Daniella Draper
Hi Susannah, thank you for your 5* review, we are pleased to hear you are happy with the service received! Kind regards, Team DD x
Always a treat and a lovely experience…
Always a treat and a lovely experience visiting any of thr DD stores. Still my favourite jewellery of all time. This time I had my ears pierced . Shannon was incredibly professional; very hygienic; calm and efficient. Deffo the place to go for piercing.
2 december 2025
Review zonder uitnodiging
Antwoord van Daniella Draper
Hi Eleanor, thank you for your 5* review! We are so pleased you had an enjoyable ear piercing experience and you were happy with the service received by Shannon. We hope to welcome you in store again in the near future to help choose your next pair of DD earrings! Kind regards, Team DD x
Happy customer
Happy with my bangle i ordered on line. Love its made of solid silver and the message on the bangle is easy to read.
Delivery was quick and item was well packaged.
I would recommend this company.
18 november 2025
Antwoord van Daniella Draper
Hi Irene, thank you for your 5* review" We are so pleased you are happy with the jewellery received and the delivery too. We hope to hear from you again in the near future! Kind regards, Team DD x
Antwoord van Daniella Draper
Hi Diana, thank you for your 5* review, we really appreciate it! Kind regards, Team DD x
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