Daraz Bangladesh Reviews 

❌ Daraz Bangladesh Seller Experience — Extremely Disappointing!

As a seller on Daraz Bangladesh, I am honestly very disappointed with how the platform treats its sellers. Daraz charges way too many fees from us — and by the end of the day, we barely get half of what the product is actually sold for.

There are multiple hidden and confusing charges including:

Commission fee

Shipping fee

Co-voucher or campaign fee

Payment processing fee

Return and handling fee

If a product sells for ৳100, a seller is lucky to receive ৳40–৳50 after all deductions. That means nearly half the amount is taken away by Daraz through different charges.

On top of that, return management is poor — products often get damaged or lost, and still the seller has to bear the cost. There’s no proper customer support for sellers, and most of the time, the system works in favor of buyers only.

Daraz seriously needs to rethink their seller policies, because with this kind of fee structure, small and medium sellers can’t survive. It feels more like we’re working for Daraz instead of with them.

⭐ Overall Rating: 1/5
💬 Final Thoughts: Not recommended for new or small sellers unless Daraz reduces their excessive fees and improves transparency.

I ordered 3 seed mix packets from Daraz.
None of the packs had any expiry date printed on them.
Some of the seeds — especially sunflower seeds — were spoiled and stale.
When I requested a refund, Daraz refused to refund me, which is unfair and irresponsible.
Selling food products without expiry dates and proper quality check is unacceptable.
I’m very disappointed with Daraz’s service and warning others to be careful! 🚫

Most of the time the products don’t match the description or the pictures. They show one thing and deliver something else. The company also feels very careless. Twice my order was returned to the seller saying “customer unreachable,” but no one even contacted me. I also tried to complain about it but never received any update.

I often shop from Daraz and the experience is really good. The delivery is usually on time and the packaging is secure. Prices are also reasonable compared to local markets.

Avoid. I ordered about 10times from Daraz. Last purchase was an expensive item. I was given the wrong Cheap item. 2 weeks later, still waiting for refund. Fraud company. I will never use daraz again

Daraz delivery system very late, i have a pending order more than a weeek, i am keep waiting for it and finally order was cancelled

Worst UI & UX you can find in 2025.

IMPROVE UI & UX

নিন্ম মানের পণ্যের ই-কমার্স সাইট, এদের সকল পণ্য খুবি নিন্ম মানের একদম ফালতু কোয়ালিটি।

I ordered a lenovo bluetooth headphone from daraz.com.bd by cash on delivery. When i received the product i found the product seal was broken and the headphone looks like forged lenovo headphone. Everyone should be careful when ordering product from daraz.com.bd.

Daraz e surur dike valo product dileo ei bochor chalaki korche tara. Ami refunder Jonno apply korsi ekhono Amar account e kono tk duke nai Der mash hoye geche kono tk dukchen na tader call dile Tara bole pay korse bank e gele bank bole account e to ase nai. Ekhon Ami fedup Hoye gese. Ar kichu order korbo na ses.

Order number: 672409080209625
I ordered a product costing Tk 1020 and when I received it, I found it to be the wrong product. I wanted to return it and filled up their online form giving all the details and submitted it. I waited for them to come and collect the product. They neither came nor refunded my money. When I talked to their customer care people, they said since the 7 days was up I could not get a refund. They ignored the fact that I had already initiated the process of getting a refund on the day I received it. Basically they were rude and unhelpful. I believe they are scammers and it's best to avoid buying from them.

daraz, The worst e-commerce platform ever—especially for sellers, it is a complete nightmare. High commission rates and poor support make it an unbearable experience. Moreover, their riders and employees are often involved in theft or assist thieves. They steal your products and then demand proof that you sent the correct item. Even after providing proof, they dismiss it as "inappropriate" and reject your claim.

Stay away from these bloodsuckers and focus on running your business through your own website!

I didn't receive my item I ordered I contacted daraz and seller Over week daraz useless no good

there are no deatiling information about free voucher or delivey .overall hate this
app

Stop scamming
মানুষকে লুট করার ধান্দায় নামছে। আমি কোনো ordar ই করিনি অথচ সকাল সকাল ফোন দিয়ে বলে আমার নাকি পার্সেল এসেছে। এমনকি ঠিকানাও ভুল শুধু নাম্বারটা সঠিক। জীবনে প্রথম এরকম বাজে হয়রানির শিকার হয়েছি। দারাজকে লাথি মেরে online business থেকে বাতিল করা উচিত

Nothing goes right never in daraz.Full of scammar inside and out.From Daraz Bangladesh Hq to seller..even courier service act like same.Never received actual product whatsoever. They're operating here illegally for sure..

*These scammers(Daraz)take way too much tax.
*They have broken hubs.
*They replace products in hub with torn clothes and shit and give them to customer and take sellers products.
*Seller receive wrong products when they receive their return product.
*Their bots are freaking out of their mind and don't support sellers either.
• They also randomly delete products and edit description and price of products without seller's permission.

Being an elderly person, I like the idea of a delivery service. On multiple occasions, I did not receive my ordered items from Daraz. After complaining about the issue, Daraz took several days to investigate. They finally decided that the items were delivered to me. There is huge problem with this process which Daraz would not admit.
My advice to my fellow customers, "please do not pay in advance but prefer cash on delivery." Otherwise Daraz process will swallow up your money.

Daraz is not a good online dealer, so don't buy from them. I did not receive my goods. One month after the delivery date, I received an email congratulating me on the successful delivery. Customers are receiving their ordered products or not. Daraz is not being handled in a serious manner.

The listings are approved by apes. 90% items are NOT listed in their proper categories.
"Western Wear" category is 90% traditional clothes, electronics, etc. "Basil Seeds" will show you toilet seats, showerheads, etc.
Pathetic coding of the search function too.

worst customer support and product quality