Dashback Reviews 12

Thankyou to Dashback Hotel Delivery Services. I left my iPad and laptop at QT Perth. After my panic subsided, I contacted the Hotel and they used Dashback. Dashback facilitated return of my hardware within two business days. Dahsback answered my email and telephone enquiries within hours (even on the weekend). The iPad and laptop came in bubble wrapped packages, so were very well protected. Unbelievable service. Thank you. Ron J.

As I was fyling out of Melbourne I left some valuables in a hotel room safe. Andy of Dashback was brought in to help. He rescued my package and at his suggestion kept it for 3 weeks, so that when mailed it reached me in the UK at the same time as I did. I cannot praise him more, the package arrived in the UK 2 days after me and was complete. Dashback is the best and most reliable of such companies you may need to use

Fantastic service. Communication was great. Very appreciative of all their hard work getting my eyeglasses back to me. Thank you so much.

Dashback Couriers has always provided friendly and exceptional service to the Grand Hyatt Melbourne, ensuring timely and secure delivery of important guest packages. Their dedication to efficiency and customer satisfaction greatly enhanced the hotel’s operations, making them a trusted partner in hospitality logistics.
Craig- Grand Hyatt Melbourne

Sofitel Melbourne on Collins happily uses the Dashback service as part of our lost property solution.
Dashback has allowed us to reduce our overall cost of logistics operation and guests are satisfied with timeframes offered.
I would be happy to recommend Andy and his team to any hotel looking to simplify their logistics.

Dashback has made sending lost property to our guests much easier and saved our team the hassle of collecting payment, taking down addresses and posting lost property. With Dashback we don’t have to worry about any of this. Dashback is quick, easy and reliable!

Our front desk team used to spend hours each day managing lost property returns. Once we signed up to Dashback, this lengthy process reduced to minutes where we now simply have to print the label and stick it on the provided mailing bag with the item inside. Dashback arrange everything else. The guest pays one easy flat fee and enjoy a seamless process to retrieve their lost items.

Our team has had a great experience using Dashback, and we've seen significant benefits using it such as optimizing time, enhancing guest experience and increased efficiency. Our guests have also appreciated the speedy service as well as immediate tracking system.

Dashback consistently exceeds expectations with its prompt and reliable service Andy and the team are so friendly and accommodating. A genuine top-tier company making them a trustworthy partner for all your shipping needs.

Dashback service is very impressive. They have simplified the process of returning the lost property of our residents. Their user-friendly booking system allows our residents to easily input their information and confirm payment, leaving us to only pack and wait for collection. This convenience not only saves time but also ensures a quick and hassle-free experience for our residents and for us.

As the National President of Les Clefs d'Or Australia, I am pleased to offer my enthusiastic feedback and endorsement for Dashback.

Dashback’s seamless service for managing lost property among hotel guests exemplifies efficiency and convenience. The streamlined process, initiated by email communication with guests, allows for swift resolution and minimal staff involvement. The integration of online guest input, including credit card payment, through Dashback’s platform ensures a hassle-free experience for both guests and hotel staff. Moreover, Dashback’s next-day collection service, facilitated by dispatch labels and supplied bags, exemplifies reliability and promptness.
By adopting Dashback, hotels not only save valuable time and resources but also enhance guest satisfaction by providing personalised attention.

I wholeheartedly endorse Dashback as a valuable asset in the hospitality industry, enabling hotels to optimize operations while prioritizing guest experience.

Warmest regards,

Rhett Constantine
Chief Concierge
President Les Clefs d’Or Australia

Excellent solution for lost property, reduces my staff time and effort, very easy to implement. Excellent customer service and always responsive.