I ordered 2 potted roses that arrived on separate days, despite being marked '1 of 2' and '2 of 2'. The bottom of the second box was heavily strapped by the couriers tape, because water from the pot... Toon meer
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As Tina Turner sang “Simply the Best “ !! Why bother looking at garden centre roses., just browse through a David Austin catalogue, there are no better roses in the UK. From ordering over the phone... Toon meer
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I found the website easy to navigate, and quickly found a suitable rose for my intended plans. It arrived sooner than expected, was very well packaged and in good condition. There were clear very help... Toon meer
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I ordered a rose for a special occasion for some friends. The stock available at local garden centres was poor given time of year so decided to order online from David Austen. The ordering process,... Toon meer
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Bedrijfsgegevens
Over David Austin® Roses
Geschreven door het bedrijf
About us
Breeders of exquisite English roses since 1961.For over 60 years we have been growing roses on our family farm in Shropshire, lovingly nurturing them by hand until they are ready to be passed onto you, to be enjoyed in your own gardens.
Why David Austin Roses?
What is a garden without roses? We believe that roses belong in every outdoor space, which is why we have dedicated over 60 years to breeding the very best, healthiest, most fragrant roses for the world to enjoy. The promise of a David Austin® rose is many things…It is a guarantee of unrivalled breeding expertise that retains traditional methods and protects the craftsmanship of hybridising an English rose. It is a promise of plentiful choice, an unmatched collection of roses bred on a family farm that is still at the heart of the business. It is a pledge of sustainability, from recyclable packaging to rainwater irrigation systems. And of course, it is the reassurance of a service that you know you can depend on. Our leading aftercare and advice, along with our five-year promise means we have you, our customers, at the core of everything we do.
Our products
Our extensive collection of roses features over 400 varieties, including nearly 200 of David Austin’s English Roses. With so many varieties to choose from we can offer a rose for almost every position in the garden.Our five year promise
We take great pride in supplying roses of the highest quality. If any roses are damaged on receipt or fail to grow when our planting guidelines are followed, we will replace them free of charge.
Contactgegevens
Bowling Green Lane, WV7 3HB, Wolverhampton, Verenigd Koninkrijk
- 01902 376 300
- help@davidaustinroses.co.uk
- davidaustinroses.co.uk
For Time Spent in the Garden
4,8
Uitstekend
13K reviews
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Antwoord van David Austin® Roses
We are absolutely thrilled to know that you had such a wonderful experience with us. Hearing that our team provided prompt and dependable assistance really makes our day, and we are so grateful to be your top choice. Thank you for taking the time to share your kind feedback with us.
Kind regards,
Elaine
Antwoord van David Austin® Roses
Thank you so much for the fantastic 5-star review! We are absolutely delighted to know that you are consistently pleased with our floral arrangements. Your ongoing support and kind feedback mean the world to us.
Kind regards,
Elaine
Antwoord van David Austin® Roses
We are so pleased to hear that you had a great experience with our customer service. Thank you for sharing your positive feedback!
Kind regards,
Elaine
Nothing went wrong .I had excellent…
Nothing went wrong .I had excellent service my order arrived on time on the day ordered. My biggest problem has been writing this review I am more than happy to write a review if you wish people to write reviews please make it simpler I nearly got fed up before I could write it.
1 oktober 2026
Antwoord van David Austin® Roses
We appreciate you taking the time to share your feedback. We are glad to hear your order arrived on time and that you received excellent service. We understand your frustration with the review process and will certainly look into ways to make it simpler for our valued customers.
Kind regards,
Elaine
Excellent bare root roses!
Excellent service!
Ordered 2 Olivia Austin Rose bare root plants last winter. They have since flourished in my front garden! Beautiful pink blooms from spring through to autumn!
8 december 2025
Antwoord van David Austin® Roses
We're so pleased to hear that your Olivia Austin Rose bare root plants have flourished beautifully in your front garden! It's wonderful that you're enjoying their pink blooms from spring through to autumn.
Kind regards,
Elaine
Don’t ask for a refund.
The rose was a birthday gift for my daughter. However, with no leaves, never mind blooms, it looked pitiful. I was too embarrassed to give it and requested a refund as I no longer needed it. Their reply was ‘they are pleased to confirm that the rose looks healthy’. That’s hardly the point. No mention of receiving requested refund.
1 oktober 2026
Antwoord van David Austin® Roses
We’re very sorry for the disappointment caused, particularly as this was intended as a birthday gift for your daughter. We appreciate how frustrating it must have been to receive the rose in this condition.
As mentioned on our website, the rose would arrive cut back and without foliage, ready to establish and produce new growth. However, we are sorry that this was not made clear in our previous response and that we did not address your refund request.
You are more than welcome to return the rose to us for a full refund. Please contact our Customer Services team, who will be happy to assist with arranging this.
Kind Regards
Elaine
Excellent service as usual can’t wait…
Excellent service as usual can’t wait to see the rose bloom next year
1 oktober 2026
Antwoord van David Austin® Roses
We're so happy to hear that you received excellent service and are looking forward to seeing your rose bloom next year! Thank you for your wonderful feedback.
Kind regards,
Elaine
Mixed views
Rose plant was well packed - but delivered to the wrong house (and brought round by the householder there). Lucky for us that she was that honest and helpful.
1 oktober 2026
Antwoord van David Austin® Roses
We're glad the rose plant was well-packed, but we are concerned to hear about the delivery error. We appreciate you bringing this to our attention so we can investigate the delivery process.
Kind regards,
Elaine
Antwoord van David Austin® Roses
Thank you so much for your kind words and wonderful feedback. We’re delighted to hear you were pleased with our service.
Kind regards
I found the rose I wanted!
I found the rose I wanted, which is not widely available. It arrived quickly, well packed and in perfect condition.
1 oktober 2026
Antwoord van David Austin® Roses
We're delighted to hear you found the specific rose you were looking for, especially since it's not widely available! It's wonderful to know it arrived quickly, well-packed, and in perfect condition.
Kind regards,
Elaine
Delivered in good time and good condition
Delivered in good time. Plant in good condition and new buds appearing.
28 september 2026
Antwoord van David Austin® Roses
We're so pleased to hear that your plant was delivered promptly and arrived in good condition with new buds appearing! Thank you for your wonderful feedback.
Kind regards,
Elaine
The roses that I bought from you were…
The roses that I bought from you were in for rembrance for my husband who has died a year and a half ago. They were planted in the garden beside our flat and are doing well despite the lack of rain over there.👉 We the last year.
They arrived nice and well packed before I was able get them so I’m looking forward To seeing them flower next spring. Doris McLeod. Thank you
5 maart 2026
Antwoord van David Austin® Roses
It's touching to hear that the roses you received are a remembrance of your husband and are thriving so well despite the dry conditions. We're delighted they arrived safely and look forward to them flowering beautifully for you next spring.
Kind regards,
Elaine
Lovely Gift…
I bought the Gertrude Jekyll for a family friends birthday she loved it.
28 september 2026
Antwoord van David Austin® Roses
We are so happy to hear your family friend loved the Gertrude Jekyll! Thank you for sharing this wonderful feedback with us.
Kind regards,
Elaine
Antwoord van David Austin® Roses
We're so pleased to hear that you are happy with your strong and healthy roses. Thank you for your wonderful feedback; it truly means a lot to us!
Kind regards,
Elaine
I made arrangements for the rose to be…
I made arrangements for the rose to be delivered to my cousin’s daughter’s house when I was on holiday. Everything worked perfectly. My cousin and her husband were amused by the size of the box it was delivered in. Safely and perfectly packed. They are delighted with my wedding anniversary gift.
I am very pleased with how everything went and delighted how they reacted to receiving my gift. Thank you David Austin. Christine Church
30 september 2026
Antwoord van David Austin® Roses
We're so pleased to hear that everything worked perfectly with your delivery and that your cousin and her husband were delighted with their wedding anniversary gift! It's wonderful to know they were amused by the packaging and that you're very pleased with how everything went.
Kind regards,
Elaine
Ordering was easy and my rose was…
Ordering was easy and my rose was delivered without a hitch in good condition.
30 september 2026
Antwoord van David Austin® Roses
We're so pleased to hear that your ordering experience was easy and that your rose was delivered without any issues and in good condition! Thank you for your wonderful feedback.
Kind regards,
Elaine
Very happy customer
I am so pleased with the quality of the Roses I received, they are really healthy looking and packed securely. The delivery was excellent too.
I would not hesitate in recommending this company.
30 september 2026
Antwoord van David Austin® Roses
We're so pleased to hear about the quality of the roses you received and that they were healthy-looking and securely packed. It's wonderful that the delivery was excellent too, and we appreciate your recommendation!
Kind regards,
Elaine
Excellent service !
Excellent service !! Excellent quality !! Excellent customer service !! All that is left to say HIGHLY RECOMMENDED,a very happy customer,and the Roses when bloom BEAUTIFUL !!!!
30 september 2026
Antwoord van David Austin® Roses
We're so pleased to hear you received excellent service, quality, and customer service! It's wonderful that you highly recommend us and that your roses are blooming beautifully.
Kind regards,
Elaine
Good advice
The company gave me advice on which rose to choose for the situation. Given as a gift and recipient very very happy and says D A roses are the very best.
30 september 2026
Antwoord van David Austin® Roses
We're so pleased to hear that our advice helped you choose the perfect rose and that the recipient was very happy with their gift! It's wonderful to know they consider our roses the very best.
Kind regards,
Elaine
Excellent customer service following a…
Excellent customer service following a delay in receiving my rose.
30 september 2026
Antwoord van David Austin® Roses
We're so pleased to hear that you experienced excellent customer service, especially after the delay in receiving your rose. Thank you for your positive feedback!
Kind regards,
Elaine
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