I purchased the Catherine's Rose in 2025 as part of Royal Marsden Hospital Cancer Unit fund raiser. I received the bare root in December 2025 and planted it in soil in February 2026 when leaves bega... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Beautiful plants delivered in a box that protected them very well. We have been buying Harkness roses since 1972 for all of our four gardens over the years and have never been disappointed. Bare roo... Toon meer
Bedrijf heeft geantwoord
Bareroot roses received are dead, soaked and potted up but no growth at all. Contacted customer services who have told me I can’t have a refund as more than 30 days and no replacement available. Custo... Toon meer
Bedrijf heeft geantwoord
I was searching for two roses to plant in memory of our two dogs who died, aged 13 years, within 6 months of each other. One was called Bella and her brother Bruno. My search came up with Princess B... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Harkness nursery had its origins in 1879 in Yorkshire, soon becoming well-known as a grower of top quality roses. It was 80 years later that Jack Harkness began breeding new varieties in Hitchin, determined to create new and ever-more beautiful roses. Today, Harkness Roses are known & grown world-wide; we believe their reliability, flowering performance and beauty are second to none.
Contactgegevens
Eventus House, PE6 8FD, Market Deeping, Verenigd Koninkrijk
- cs@roses.co.uk
- roses.co.uk
4,4
Uitstekend
10K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
2 very happy friendsxx
17 maart 2026
Delivered recepient happy.
6 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Fast delivery and the roses were in…
Fast delivery and the roses were in excellent condition on arrival
30 maart 2026
Antwoord van Harkness Roses
Hello,
We appreciate your positive feedback and are so happy the roses arrived quickly and in excellent condition! Thank you for your review.
Kind regards,
Harkness Roses Customer Service
Antwoord van Harkness Roses
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Harkness Roses Customer Service
Antwoord van Harkness Roses
Hello,
We appreciate you sharing your positive experience. We are so happy to hear your order was delivered quickly and well packaged.
Kind regards,
Harkness Roses Customer Service
Arrived in beautiful condition
The rose arrived before the expected date and was well packaged and in beautiful condition on opening it. Would use Harkness roses again
1 april 2026
Antwoord van Harkness Roses
Hello,
We're happy the rose arrived early, well-packaged, and in beautiful condition! We appreciate your feedback and are glad you would use our roses again.
Kind regards,
Harkness Roses Customer Service
Bareroot roses received are dead
Bareroot roses received are dead, soaked and potted up but no growth at all. Contacted customer services who have told me I can’t have a refund as more than 30 days and no replacement available. Customer service said they would look into it and call me back but surprise surprise no callback!! I specifically ordered Charnos Beauty after seeing it at Rosemoor, very disappointed, looking at reviews seems others have had similar issues with bare roots
6 januari 2026
Antwoord van Harkness Roses
Hello,
We regret that the bare-root roses you received were unsatisfactory and that you've had a disappointing experience with customer service. We appreciate you bringing this to our attention. We'll investigate the matter further to see how we can improve our processes. Thank you for your feedback.
Kind regards,
Harkness Roses Customer Service
Dead roses
My order arrived promptly and well packaged. I planted the 3 bare root roses appropriately and I have a lot of experience with roses and the new ones I received look absolutely dead. All my other roses in the garden are flourishing now (April) but the roses I received look like dead wood. Very disappointed. I have not ordered from this company previously and I won’t be ordering again.
21 april 2026
Antwoord van Harkness Roses
Hello,
We appreciate your order and are sorry the bare-root roses appear lifeless despite your expertise. We value your feedback and will review our processes to ensure better quality. Thank you for bringing this to our attention.
Kind regards,
Harkness Roses Customer Service
Spent time deciding what to buy a…
Spent time deciding what to buy a friend for their 50th Birthday i went with a rose from harkness and paid for a specific delivery date to arrive on her birthday. It disappointingly arrived a week later. I spoke to Harkness a few times and their customer service is awful, they just didn’t care, they eventually agreed to refund the delivery costs, two weeks later and I am still waiting for it. All communication were on my part any promises of them calling back to resolve query never happened. Product when it did arrive was okay.
7 april 2026
Antwoord van Harkness Roses
Hello,
We're sorry the rose arrived late for your friend's birthday, and that our service did not meet expectations. We appreciate you bringing this to our attention. We'll review your experience to improve our delivery and customer support. Thank you for your feedback.
Kind regards,
Harkness Roses Customer Service
Very prompt service and delivery
2 april 2026
Antwoord van Harkness Roses
Hello,
We appreciate your positive feedback and are happy you received your order so quickly. Thank you for your great review!
Kind regards,
Harkness Roses Customer Service
Antwoord van Harkness Roses
Hello,
We appreciate your positive feedback and are so happy the rose arrived quickly and in perfect condition! Thank you for your review.
Kind regards,
Harkness Roses Customer Service
We wanted a specific rose for family…
We wanted a specific rose for family members who were celebrating 50th anniversary and Harkness was able to supply and deliver on there special day. They were delighted and it arrived on time.
9 april 2026
Antwoord van Harkness Roses
Hello,
We're delighted we could supply the specific rose for your family members' 50th anniversary and deliver it on their special day! It's great to hear they were pleased and it arrived on time.
Kind regards,
Harkness Roses Customer Service
Hardness had exactly what I was looking for.
I found the exact rose that I was looking for, the ordering was easy and arrived within 6 days of placing the order.
Really pleased with both the rose and service.
10 april 2026
Antwoord van Harkness Roses
Hello,
We're happy you found the rose you were looking for and that ordering was easy. We appreciate that it arrived quickly. We're glad you're pleased with the rose and service!
Kind regards,
Harkness Roses Customer Service
The process from order to delivery was…
The process from order to delivery was exceptional
8 april 2026
Antwoord van Harkness Roses
Hello,
We're happy to hear that your order and delivery experience was exceptional. Thank you for your positive feedback; it means a lot to us.
Kind regards,
Harkness Roses Customer Service
‘Parkinson’s Rose’
So pleased with our ‘Parkinson’s resilience’ rose. It looks so healthy and quick delivery.
10 april 2026
Antwoord van Harkness Roses
Hello,
We're so pleased to hear that you are happy with your 'Parkinson’s resilience' rose! We appreciate you letting us know it looks healthy and arrived quickly.
Kind regards,
Harkness Roses Customer Service
Antwoord van Harkness Roses
Hello,
We're so happy to hear the plant arrived in beautiful condition! We appreciate your positive feedback and thank you very much.
Kind regards,
Harkness Roses Customer Service
Prompt efficient service from start to…
Prompt efficient service from start to finush thank you.
10 april 2026
Antwoord van Harkness Roses
Hello,
We are happy to learn that you received prompt and efficient service from start to finish. Thank you for your positive feedback; we appreciate it.
Kind regards,
Harkness Roses Customer Service
Antwoord van Harkness Roses
Hello,
We appreciate your positive feedback and are so happy to hear the roses were received well packed and looking healthy! Thank you for your review.
Kind regards,
Harkness Roses Customer Service
I do not want to leave a public review
10 april 2026
Antwoord van Harkness Roses
Hello,
We appreciate you taking the time to share your feedback with us. Thank you for letting us know about your experience.
Kind regards,
Harkness Roses Customer Service
Lovely healthy rose
Easy to order.Delivery service was good
Beautiful rose in a good presentation bag.
Only disappointment was the gift card.The card was lovely but the message sticker was very crooked inside the card and the print on it was tiny.
10 april 2026
Antwoord van Harkness Roses
Hello,
We're glad you found ordering easy and appreciated the delivery and rose presentation. We're sorry the gift card message wasn't up to par; we'll review our quality control. Thanks for your feedback.
Kind regards,
Harkness Roses Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.