Englishroses Reviews 

A group of us ordered a beautiful rose - “It’s a wonderful life” for our friend’s 80 th birthday. The ordering process was very straightforward and the lady was extremely helpful when I phoned to ask a few questions. When the rose arrived it was wonderfully well packaged.
Our friend was delighted with her present and was so pleased that in September there were still some buds to flower and that it was a beautiful green and bushy plant. She also loved the willow basket which we opted to add as an extra so the rose was all ready to go straight onto her patio when she received it.
Very pleased with our purchase, thank you English Roses.

Simple easy ordering process and fantastic delivery slots. The recipient was overwhelmed with the rose which is in bud even though the season is coming to an end. Well worth every penny and wonderful service.

Easy to order, great delivery service very good quality of both rose's. Well boxed so the roses were not damaged. Will order again in the future. Would recommend to anyone. Paul Kitchener

This was my first order with Englishroses. I purchased the "Twice In A Blue Moon" Rose and received my order promptly on the 16th August 2026 and was firstly very impressed at the sturdy packaging, I had never had a plant so well packaged and protected. My rose was safely delivered and no damage at all. Having recently lost my Mum, I decided that as the Blue Moon Rose was both a favourite of ours with its beautiful colour and scent, this would be a lovely reminder of her and it has now taken pride of place in my garden and has already provided a bounty of colour and fragrance. I have been very impressed with this company and the quality rose that I have received. I will certainly be ordering from Englishroses again and highly recommend them.

Fantastic coral gardens rose no wonder it awarded best rose 2026 very pleased on how my rose was delivered exceptional packaging very very well done English roses excellent

Beautiful get‑well Jubilee Melliodora Rose for friends who were delighted. The first purchase was a memorial gift voucher. The range of options made selecting something appropriate very easy. My second order - the rose was well packed, arrived in excellent condition and the quality was outstanding. I would highly recommend this company.

Update: With regards the reply from ER below, I have not received a response to my email this week, you did not try and resolve the matter, infact, your representative hung up the phone on me. You have my order number, so please do reach out and respond via email if you truly do want to rectify the matter. Once resolved, I will update the post accordingly. Thank you.

DO NOT ORDER FROM THIS COMPANY!!!!!
Having ordered from this company on numerous occasions over the years and received good quality products, today I had the unpleasant experience of having to deal with their customer service for the first time. Having purchased a rose online and populating the delivery address using their pre-populate form from inputting the postcode and selecting the appropriate address, only for it to be delivered to my home address, not the recipients I selected. The address had the right delivery address, but had merged with my home postcode. I can only assume this had happened due to my billing address being previously set up on the account with my payment details.

After emailing and ringing English Roses to explain the error and possible IT issue, I was told repeatedly that there was nothing that could be done, as I should have checked my invoice properly. Not at any point did the customer services representative thank me for my repeat custom, or ask what she could do to help resolve the situation, nor thank me for flagging a possible and significant floor in their IT infrastructure.

I felt completely ignored, was blamed for the mistake, was made to feel like I was digitally illiterate, despite working with IT systems daily, and then had the phone hung up on me. In addition, my follow up email has been ignored.

Despite ordering from them regularly for gifts and recommending them to family, friends and colleagues, I can safely say that will not be the case in future. This company are absolutely appalling with their clients when something goes wrong. (Order number: 85157). Sort out your customer service, as today you have lost a repeat customer!

The rose was a gift and it arrived on the right day. Recipient seems pleased with it.

As usual roses arrived on time and excellent condition

Excellent communications. The rose, which is beautiful and very healthy, was extremely well packed and delivered on the allotted day. I would certainly use this Company again .

Easy to order, great communication re delivery. All arrived as requested and recipient was delighted. It will be a wonderful memory of a very dear friend. A super gift.

I ordered a Golden Beauty Rose to gift at a retirement event. I ordered in plenty of time, but had issues with DPD not delivering. I spoke to Jenny at English Roses, who was amazing, and got the issue resolved and the rose delivered in time. The quality of the rose plant and the exceptional service are amazing! Thank you.

A truly beautiful rose bush. Far superior to others I recently bought from other suppliers.

I had a problem in the phone and when I got reconnected, the sales person was so very helpful and friendly and patient
Everything was well explained and the rose arrived when it was requested to arrive.

Great communication, arrived exactly as planned. Our friend was over the moon with it. She said "it is like the colour of the sun just left me my lovely daughter. Very happy with whole experience.

I was really pleased with the choice of roses and the delivery service offered, my celebration rose was delivered in perfect condition the next day. Thank you.

I Placed two orders for 70 year special Birthday with the cotton bag and the wooden Birthday wishes tag .
Both people were delighted with their rose bush and commented how lovely they were.A gift that they can keep and admire. The service was top class and delivered on time.

I ordered a beautiful scented rose in a charming willow basket for my Mum’s 88th birthday 🌹💐

The service was absolutely excellent from start to finish. The rose arrived beautifully and carefully packaged, on exactly the right day, and looked simply gorgeous! 🌹✨

Most importantly, Mum was absolutely delighted with it — it made her birthday extra special. ❤️

The rose arrived when it, said it would arrive.
The rose I ordered was the South Africa Rose and it is beautiful, plenty of buds waiting to flower. Realy lovely rose

Tried and tried to place an order but just kept saying it needed my mobile number which I put in but made no difference. Tried to ring but no one picked up.